Traeger Pro 575 Pellet Grill, Black

Thanks for sharing your experience. We understand how frustrating it can feel when your grill doesn't power on or connect after years of care. When it comes to connectivity, most cases are linked to the mobile device being used, the Wi-Fi setup, or app settings, rather than the grill itself. We'd like to better understand what you're seeing on your end, especially if any error codes are showing, as that gives us a starting point for the next steps. For now, you can take a look at this guide which covers helpful connection tips and setup steps: https://support.traeger.com/hc/en-us/articles/4416141521435-Pairing-Troubleshooting-First-Time-Connecting As for the power concerns, we aim to replace only what’s needed to keep repairs as efficient and cost-effective as possible. Our team walks through a full evaluation before recommending any replacement part, and we make sure to provide guidance on every step of the process. We’d like to take a closer look at your situation and help move things forward. Feel free to reach out at 1-800-TRAEGER or visit https://support.traeger.com/hc/en-us so we can get more details and support you directly.

Hello, and thank you for your feedback on the Pro 575. Depending on how you are determining the temperature variance, it may be more accurate than it seems. Often times, pellet grills are believed to be providing the incorrect temperature reading based on a third-party thermometer that is used as a test. However, these are not necessarily expected to match what is on the display due to the way that the thermocouple and controller take grill specific factors into consideration, such as the effect of radiant heat, sensor placement, hot spots and other variables. As for the lack of visible smoke, this is actually by design, since heavy, dark smoke can add an acrid, bitter taste to foods. Instead, pellet grills are well known for creating much cleaner blue smoke, which still adds flavor, but without the bitter aftertaste. For the best results, keep your temperature set to 225 degrees or less for most of the cook. This will ensure the highest production of blue smoke, while also exposing the food to it longer.