Tineco LiteVak Lightweight Multi-Surface Cordless Stick Vacuum with HEPA Filtration

Thank you for your feedback and for choosing our product. We are delighted to hear that it meets your needs effectively. It is great to know that you are satisfied with the performance on floors and low-pile rugs, as well as the impressive battery life allowing you to clean your main floor and stairs on a single charge.

We are committed to continuous improvement and will work even harder to enhance our products further. Should you have any questions or require assistance in the future, please feel free to contact us at any time.

We are deeply sorry to hear about your disappointing experience with our vacuum cleaner. We understand how frustrating it can be when a product does not meet your expectations, especially when it’s supposed to make your life easier. Please know that we take your feedback very seriously and we are committed to using it to improve our products and services.

Based on your description, it seems that you’re having trouble with the vacuum’s performance on carpets, as it stops moving even when fully charged and regardless of whether the turbo function is activated or not. We apologize for this inconvenience and want to help you resolve this issue.

For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Additionally, please ensure that the vacuum is set to the correct mode for carpeted surfaces, as this can significantly impact its performance.

We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We stand behind our products and offer a two-year warranty to ensure your satisfaction. Our team is dedicated to resolving any issues you may have, and we’re here to help.

Despite your current disappointment, we appreciate any positive aspects you may have noticed about our product, and we hope to have the opportunity to address your concerns and improve your experience with our brand.

Thank you for taking the time to share your positive feedback with us! We are thrilled to hear that you are enjoying the ease of use, lightweight design, and exceptional cleaning performance of our product. It’s wonderful to know that it has made vacuuming a fun and enjoyable task for you.

We truly appreciate your choice to invest in our brand and are grateful for the trust you have placed in us. Your satisfaction is our top priority, and we are committed to continuous improvement to ensure that our products meet and exceed your expectations.

If you have any further questions, comments, or concerns, please do not hesitate to reach out to us. We are always here to assist you and ensure your satisfaction.

Thank you once again for your kind words and support. We look forward to continuing to serve you with high-quality products and exceptional service.

Thank you for taking the time to share your positive feedback! We’re thrilled to hear that our product has exceeded your expectations and efficiently cleaned your two-bedroom apartment, including all the rugs, on a single charge. Your satisfaction is our top priority, and we’re delighted to know that you’re happy with your purchase.

We appreciate your kind words about the product’s performance and will continue to strive for excellence in our products and services. If you have any suggestions for improvement or need assistance in the future, please don’t hesitate to reach out to us.

Once again, thank you for choosing our product. We look forward to serving you again in the future!

Thank you for taking the time to share your thoughts on the vacuum. We’re genuinely sorry to hear that your experience hasn’t met your expectations. Your feedback is incredibly valuable to us, and we’re committed to using it to improve our products and services.

Based on your description, it seems that the vacuum’s suction power is not adequate, particularly for picking up cat hair, despite performing the required maintenance. We understand how frustrating this must be, and we apologize for any inconvenience caused.

To ensure optimal performance, we recommend charging the battery after each use and cleaning the filter as needed. This will help maintain the vacuum’s suction and extend its use time. If you’ve been following these steps and are still experiencing issues, we’d love to assist you further.

We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to resolving your concerns and ensuring your satisfaction.

Once again, we apologize for the shortcomings you’ve encountered. We’re here to help and look forward to the opportunity to make things right.