Rubbermaid Brilliance™ Rectangular Clear Glass Leak-Proof Food Storage Container with Airtight Seal, 757-mL

Hello, thank you for sharing your experience with the Rubbermaid Brilliance™ Glass Food Storage Container Set. We’re genuinely sorry for the frustration you’ve run into with the lids. We understand how disappointing it is when lids crack, especially when the containers themselves are still in great condition. The Brilliance™ lids are designed with secure, airtight latches to help prevent leaks and keep food fresh, but that also means they require a specific opening technique, lifting the latches fully before removing the lid. If they’re forced open from the center or without releasing the latches, it can put stress on the lid over time, which may lead to cracking. That said, we hear your concern loud and clear regarding replacement lids. At this time, replacement lids for this set are not widely available for individual purchase, and we understand how inconvenient and wasteful that can feel. We’re sharing your comments with our product and support teams as we continue to evaluate options for replacement parts and improved durability. In the meantime, we encourage you to reach out to our Consumer Care team. If you need any assistance in the future, please reach out to us directly via our official Rubbermaid website contact-us page https://www.rubbermaid.com/support/contact-us, and we will be happy to assist you. Thank you and have a good day! Rubbermaid Consumer Care

Hello, thank you for sharing your experience with the Rubbermaid Brilliance™ Glass Food Storage Container Set. We’re sorry to hear about the issue you encountered with the lid. Our Brilliance™ glass containers are designed to be oven-safe, but the lids are made from a different material intended for food storage and microwave reheating only. They are not engineered to withstand the high, sustained temperatures of a conventional oven, which can unfortunately result in melting, as you experienced. We recognize that this distinction may not always be immediately clear, and your feedback about improving labeling and instructions is truly valuable. Clearer, more visible guidance is something we will continue to work on. We’re glad to hear the glass container itself is still usable, and we understand your interest in replacing just the lid. We encourage you to reach out to our customer care team with details of your set so we can look into options or help you find a compatible solution. For future use, we recommend removing lids before placing containers in the oven and allowing containers to cool slightly before securing the lid again, as this can help maintain the integrity of the materials over time. If you need our assistance in the future, please reach out to us directly via our official Rubbermaid website contact-us page https://www.rubbermaid.com/support/contact-us, and we will be happy to assist you. Thank you and have a good day! Rubbermaid Consumer Care

Hello, thanks so much for sharing your review of the Brilliance glass 8 cup 2pk. We apologize that you had a negative experience with your product. For assistance, contact our Consumer Care team by phone. Our team is available Monday-Friday 9:00-5:00 EST at 888-895-2110.