Vida by PADERNO Elite Series 3-Layer Stainless Steel Frying Pan, Oven Safe, Silver, Assorted Sizes

Thank you for your feedback and I apologize for the difficulties you have encountered with the Vida by PADERNO Elite Series 3-Layer Stainless Steel Frying Pan, Oven Safe, Silver, Assorted Sizes. It seems that the food sticking issue may be due to the pan not being used as intended. To help prevent food from sticking, it is important to preheat your pan on medium-high heat and use the "water droplet test" to know when it’s preheated. Add a few drops of water to the pan; the droplets should keep their shape and move around the pan. Once preheated, add the oil and let it heat briefly until it shimmers. This will create a smoother surface that helps prevent food from sticking. Additionally, ensure that food is at room temperature and fairly dry before placing it in the pan, and avoid overcrowding the pan as it can cause the temperature to drop and lead to sticking. For cleaning, let the pan cool before pre-soaking to prevent warping and damage. Use hot soapy water and a wooden spoon to remove any stuck-on bits. If you require further assistance, please call us directly at 1-800-263-9768. Your satisfaction is important to us, and your feedback will help us continue to improve our products and services.