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14 reviews with 5 stars.
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8 reviews with 1 star.
Overall Rating
3.4
15 out of 23 (65%) reviewers recommend this product
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1 to 5 of 28 Reviews
1 – 5 of 28 Reviews
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1 out of 5 stars.
Ugly ugly service and why would you send out a product under your name in such shameful condition…
3 months ago
Products were delivered and the boxes were beat up taped together and they lights did not work…so I took back to sequin st store where they told me they could not return as the item had been cancelled and I would have to go to 7th& Cambie in Vancouver from Port Moody. It was an online order so I refused to go to that store. Customer service called a manager, she called 7th/cambie once they finally answered had them finish out the sale and I was finally able to get my refund…not a pleasant experience. I find customer service at an all time low, no one wants to help, it’s all up to the consumer to do all the work…and pay the price and put up with ugly ugly customer service.
Helpful?
Response from Support Team:
3 months ago
Support Team
We need more information in order to answer your question. We will guide you on such situations, please reach out to our customer service on customerservice@jiaweitech.com or +1 (855) 760-0758
2 out of 5 stars.
Turning on
4 years ago
I just bought these lights but they haven’t lit up yet! Is there some instructions about how to turn them on? There is only an on-off button at the back and I have pressed it but nothing happens
No, I do not recommend this product.
Helpful?
Response from Support Team:
4 years ago
Support Team
We are very sorry for the inconvenience, please find the below instructions It is solar powered and easy to install, just stake into the ground where it will receive adequate sunlight throughout the day and watch it come to life in the evening. Perfect for illuminating your garden, pathway, or favorite landscape feature. Perfect for illuminating your garden, pathway, or favorite landscape feature. You will just have to install these lights in a place where it receives a proper sunlight this is how the unit gets charged. Its solar rechargeable battery (battery included) will provide up to 6-8 hours of illumination during the evening hours, automatically activating with the dusk-to-dawn sensor. Please feel free to reach us at [customerservice@jiaweitech.com] or [855-760-0758] for further assistance.
5 out of 5 stars.
Awesome Lights!!
6 years ago
I hope I don't jinx anything, but I have had a set of these lights in use year-round for approximately EIGHT years!! In the winter I simply brush snow off the solar panel so it keeps charging. When we have a stretch of cloudy weather, they don't stay lit as long, but that's to be expected. They're on sale (clearance) right now so I think I'll buy a couple of sets!
Helpful?
1 out of 5 stars.
Doesn’t stay on very long
7 years ago
It’s on my christmas wreath on the front door all day long and the lights stay on less than an hour. I should have bought the battery powered lights
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1 out of 5 stars.
cesse de fonctionner après moins de 10 jours d'utilisation
7 years ago
vraiment peu de qualité. Ca nous a servi seulement quelqus jours mais après... plus rien
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1 - 10 of 22 Questions
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Most helpful answers
Q: Are they a warm white or a cool white light?
12 years ago
5 Answers
A: They are a cool white light, almost blue.
12 years ago
Helpful?
Q: Are these lights able to stand up to year round use?
Is it better to use winter solar lights (are they available in a string of lights) year round than this summer product?
12 years ago
3 Answers
A: I have had my set installed on the front of the house since last summer. They work perfectly even in the winter (I put the solar panel high enough that it is not covered by snow), and are still nice and bright and can be easily seen. Other than during a period of cloudy days when the solar panel couldn't really charge, these lights have worked problem free since I bought them about 10 months ago. I love these lights, and on sale they are a great buy.
11 years ago
Helpful?
Q: How long is the actual string of lights?
12 years ago
3 Answers
A: Measured and it is 40 feet, 7 feet of that is the lead between panel and lights
12 years ago
Helpful?
Q: I also have the problem of the lights flickering, and there is no light source interfering. Any other tips to keep them solid?
11 years ago
2 Answers
A: I had this with 1 set and I got them to work properly by pushing the on/off switch more in the middle position.
10 years ago
Helpful?
Q: How long do they stay lit after dark?
11 years ago
2 Answers
A: They stayed on pretty well all of last night. This was right out of the box at 8:30 PM.
11 years ago
Helpful?
Q: are these lights water tight?
i would like to use them around the water fall of my pond. can they get submerged? (just the light string obviously)
11 years ago
2 Answers
A: Not completely. The package says they are good in the rain but I have found water lining the removable backing for the batteries.
11 years ago
Helpful?
Q: My lights used to stay on lit solidly for hours. Now at dark they turn on and run through a repeated pattern of differnt flickering, on/off patterns. How do I re-set it back to solid? This is not due solar panel location.
6 years ago
1 Answer
A: If your solar light does not turn on at night or its nightly run time is short, it may be caused by one of the following conditions:
1. Battery is not fully charged. Make sure the solar light is located in an area where it can receive the maximum amount of full, direct sunlight every day. If the solar light does not receive enough sunlight during any given day (e.g. due to cloudy or overcast weather conditions), it will recharge on the next sunny day and resume normal operation. Keeping the solar panel clean is equally important to ensure maximum charging performance.
2. The solar light is installed close to other light sources, which may keep the solar light from turning on at night automatically. To solve the problem, relocate the fixture or eliminate other light sources.
3. Keep debris and snow off the solar panel to allow the battery to recharge. If lights have been covered by snow for a long time, allow batteries to recharge in full, direct sunlight for at least 10-12 hours so that they maintain maximum capacity.
Charging the battery
For optimum performance, it is best to install the solar light in full sunlight and charge for 10–12 hours. Allow the light to run at least 8–12 entire charging and discharging cycles to reach battery’s maximum capacity.
If you still have questions, please call the customer service department at 1-866-897-2098 for further assistance
6 years ago
Helpful?
Q: Is it a warm white ?
8 years ago
1 Answer
A: It is a cool white light.
8 years ago
Helpful?
Q: How long is this string of lights from the first light to the last light?
8 years ago
1 Answer
A: From the first light to the last light it is 45 feet.
8 years ago
Helpful?
Q: What is the distance from the solar panel to the first light on the string?
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