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9 out of 32 (28%) reviewers recommend this product
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1 to 5 of 32 Reviews
1 – 5 of 32 Reviews
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Most Recent
1 out of 5 stars.
HORRIBLE
5 years ago
This cooler leaked all over the floor several times, i exchanged thinking it was just that unit but the new one continues to do this
No, I do not recommend this product.
Helpful?
1 out of 5 stars.
Terrible product
7 years ago
We got this water cooler to replace another one that leaked from the tap. After a little over a year (just after the warranty expired), it too started leaking from one of the taps. The compressor is extremely loud. Not buying another water cooler again.
No, I do not recommend this product.
Helpful?
1 out of 5 stars.
Poor product
7 years ago
this product has leaked continuously throughout owning it, it is made quite cheaply. not a good purchase at all.
No, I do not recommend this product.
Helpful?
1 out of 5 stars.
Terrible! Leaks!
8 years ago
We bought this cooler and after 4 months it started leaking all over our hardwood floors. Exchanged for another one and that one leaked right away. I'm surprised Canadian Tire has continued to sell such a shotty product.
No, I do not recommend this product.
Helpful?
1 out of 5 stars.
Buy a better unit
8 years ago
Bought this unit to replace our Garrison that quit after a number of years. We did want another unit with a fridge compartment but seems this in no longer available so bought this master chef unit. EXTREMELY noisy; we can hear it all over the house. Maybe I should have spent a few extra dollars and got a reasonable unit. I should have researched this unit; I would not have purchased it...
Q: Does this water cooler have a fridge as well?
One reviewer says it has a little fridge but there is no mention of it in the product specs.
13 years ago
2 Answers
A: no
12 years ago
Helpful?
Q: How do i make the water colder on my 1838-0
I have the dispenser with hot room & cold water the cold will not get coldit just gets tepid
13 years ago
2 Answers
A: you can try adjusting the thermostat, but the cooling feature is usually the first thing to go
13 years ago
Helpful?
Q: When does the hot water come out the light is on but still cold
5 years ago
1 Answer
A: The product does not dispense hot water. It only dispenses cold and room temperature water.
5 years ago
Helpful?
Q: Why would the piwer light not be onbut yellow light is
6 years ago
1 Answer
A: There are 3 lights on the front of this water cooler:
RED (left)- Power light, should always be on
YELLOW(right) - Will be on when water is being cooled but has not yet reached optimum temperature.
We encourage you to call Garrison at : 1-800 268 6591 for assistance.
6 years ago
Helpful?
Q: The yellow button came on what does that mean?
6 years ago
1 Answer
A: There are 3 lights on the front of this water cooler:
RED (left)- Power light, should always be on BLUE (middle)- Will be on when water has been cooled to a preset optimum temperature (vendor said some customers see this as a dark green light) YELLOW(right) - Will be on when water is being cooled but has not yet reached optimum temperature.
For assistance, please call Garrison at : 1-800 268 6591
6 years ago
Helpful?
Q: Is there a way to get an owner's manual for this?
8 years ago
1 Answer
A: For a copy of the manual, please call our office at 1-800-387-8803
8 years ago
Helpful?
Q: . Ou peut-on la faire réparer mon refroidisseur Vitapur acheté chez vous..
Q: Need to adjust the room temp faucet temperature
Room temperature water is too cold. Can that be adjusted?
9 years ago
1 Answer
A: This cannot be adjusted.
9 years ago
Helpful?
Q: I bought a new chef master water dispenser water cooler today, every since I plugged it in the warning indicator light is on ! What is wrong?
No instructions in the owners manual to tell why??
9 years ago
1 Answer
A: There are 3 lights on the front of this water cooler:
RED (left)- Power light, should always be on
BLUE (middle)- Will be on when water has been cooled to a preset optimum temperature (vendor said some customers see this as a dark green light)
YELLOW(right) - Will be on when water is being cooled but has not yet reached optimum temperature.
For assistance, please call Garrison at : 1-800 268 6591
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