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Overall Rating
3.3
5 out of 8 (63%) reviewers recommend this product
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1 to 5 of 8 Reviews
1 – 5 of 8 Reviews
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1 out of 5 stars.
Stay away
12 years ago
Terrible product! Canadian tire should pull this from their shelves. I build things for a living, very well I might add, and this is NOT worth the money. Would not stand the test of time. Cam locks don't lock! And the thin board to attach to the back is expected to hold this stand together. This is going back assembled tomorrow morning!
Save your money, don't waste your time, like I did.
No, I do not recommend this product.
Helpful?
4 out of 5 stars.
Good Deal
12 years ago
I find this fireplace to be a good buy. Assembly (which i did on my own ) was fast and easy , just over an hour and half. It is very solid and holds all my entertainment boxes.
Yes the shelves are narrow but i needed the smaller width of the whole unit.
The flame height is great with many levels to choose from on the remote.
Heat is good and i have no problems with noise from the fan.
I would highly recommend this fireplace.
Cathy
Yes, I recommend this product.
Helpful?
2 out of 5 stars.
Not worth it
14 years ago
I was lucky to buy this on special and i got the demo so i paid $225 tax in. i find even at that price i paid too much. Everything about it is cheap. the fan for the fireplace is noisy, the construction is weak and it starts to sag under its own wait. Save your money and get something better.
Positive, it gives off good heat
No, I do not recommend this product.
Helpful?
4 out of 5 stars.
Luciano Fireplace...
15 years ago
I bought this fireplace a few months ago. While I love the look, the cupboards and the shelf, I am not liking the look of the actual fireplace (logs and flames). I think the fireplace looks too plastic and fake... and the flames could be much higher. In saying this, like I said in the first sentence, I love the look of the cabinet...and I do find myself staring into the flames.
Yes, I recommend this product.
Helpful?
4 out of 5 stars.
Remote designed by 3-handed aliens...
15 years ago
The fireplace itself features sturdy construction and a very nice look, though some of the connecting pieces are a different colour than the body of the cabinet and are very visible.
The fireplace seems to produce an ample amount of heat, though it can seem a bit loud.
Overall, we're happy with the purchase... the doors of the unit were already attached so we did not run into the problem with screws that previous reviewers had.
The remote control, on the other hand, is ridiculous. Instead of having a spring on the negative battery pole and a flat piece on the positive pole, the remote has a spring at each end of the inserted battery. This makes it nearly impossible to actually insert a battery and keep it from popping out.
I emailed Sylvania support for some thoughts on who would design and sell something like this, and they have remained silent.
So if you don't mind getting up to adjust the settings (not really a big deal), this is probably a good purchase. Cheers!
Start typing your question and we'll check if it was already asked and answered.
1 - 10 of 18 Questions
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Most helpful answers
Q: Is the fireplace hot to touch when it's on?
Also, is it sturdy? I'm wondering if it's appropriate for a household with a baby?
15 years ago
3 Answers
A: it is not too hot but still be carefull with a baby
yes it is sturdy
14 years ago
Helpful?
Q: Is the fireplace insert removable to use the space for other uses?
16 years ago
3 Answers
A: yes it is
14 years ago
Helpful?
Q: Maximum weight
Marney asked the same question that I have, but I haven't been able to find the answer. Will this support a standard (heavier) CRT TV, or just a (lighter) flat screen?
16 years ago
3 Answers
A: This will definitely support a CRT... it's very sturdy.
15 years ago
Helpful?
Q: What is the cost to run per hour at the highest heat setting with flame?
12 years ago
2 Answers
A: I have a smaller fireplace..1250 wattage. It used .12 cents in one hour..I tested it from previous night's hydro usage without the fireplace during the same hour time. So I imagine a 1500 watt would only use a bit more.
12 years ago
Helpful?
Q: Do electric fireplaces require a dedicated electric circuit or can they be plugged into any outlet?
15 years ago
2 Answers
A: I ran a dedicated plug for mine. It pulls 12 amps at 1500 watts. therefore if there is anything else on the circuit it will blow the breaker
14 years ago
Helpful?
Q: is the mandarin fireplace and entertainment unit remote controlled?
16 years ago
2 Answers
A: yes
14 years ago
Helpful?
Q: Can I buy a fireplace already assembled ?
11 years ago
1 Answer
A: We would suggest calling Canadian Tire Home Services (1-855-682-4663) for assembly pricing. You can also visit <http://homeservices.canadiantire.ca/en/have-it-installed/electric-fireplace>
11 years ago
Helpful?
Q: Is this fireplace easy to uninstall/relocate?
Living in an apartment, we want to know if when the time comes to move out or we want to move it to another room, is it stuck in the place we choose to originally put it?
12 years ago
1 Answer
A: It should be fairly easy to relocate. It weighs approximately 140 lbs.
12 years ago
Helpful?
Q: Cannot find Instructional Manual not in package
12 years ago
1 Answer
A: Please contact our office in order to obtain a copy of the manual, by calling 1-800-387-8803
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