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Overall Rating
4.6
18 out of 19 (95%) reviewers recommend this product
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1 to 5 of 19 Reviews
1 – 5 of 19 Reviews
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Most Recent
5 out of 5 stars.
Bella cabinet fireplace
9 years ago
Very nice looking piece of furniture, easy enough to assemble in no time
Yes, I recommend this product.
Helpful?
3 out of 5 stars.
Great look
11 years ago
We were so excited to get this as it is very beautiful. We love the nice warmth it gives off and it really compliments our living area. Unfortunately now that we have had it for about 8 months we have noticed a bad flaw about the material used. The material used for some of the parts was not solid war neither was it plywood but instead they used MDF. MDF does not like any kind of moisture at all. The only thing we use on our stand is lysol wipes and over time this is still too much moisture. The whole top surface has very noticeable bubbling over the whole surface . Very beautiful but do not clean it lol.
No, I do not recommend this product.
Helpful?
3 out of 5 stars.
Looks nice
11 years ago
This fire place looks nice but it's doesn't pump much heat out.
Yes, I recommend this product.
Helpful?
5 out of 5 stars.
Great Fireplace
11 years ago
I recommend this fireplace to anyone. It looks great and it heats up and open area within 10 minutes. It was the best purchase I made.
Yes, I recommend this product.
Helpful?
5 out of 5 stars.
I like it
11 years ago
Nice looking, warm and huge tv fits perfectly on it.
Cabinet is very nice. A bit hard to understand all the instructions, it got a bit weird building it. Instructions may be a confusing and make no sense but...it goes together with imaginative planning..lol
Start typing your question and we'll check if it was already asked and answered.
1 - 10 of 28 Questions
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Most helpful answers
Q: We bought this Fireplace today at Airdrie store and just got the furniture and there was no fireplace. Is that correct.
Do we have to buy the fireplace insert separately?
12 years ago
3 Answers
A: Thanks for the responses. Apologies for the delay in providing an update.
Yes there are 2 boxes. I went back to the store and they sorted out everything.
12 years ago
Helpful?
Q: what is the watage, what area does it cover & does the fireplace have a fan
13 years ago
2 Answers
A: I am updating my response of last week, now that I have this unit in my home: I was not able to find the wattage on the outside of the box ( so must have remembered seeing it on another unit - sorry!) As well, I am finding the fan rather loud, louder that it was in the store . . . could be the difference in background noise at the store vs. no noise except for the fan at my house. The fire looks excellent compared to other models I've looked at. The overall appearance is great and my husband reports the assembly was 'straight-forward.' Price was good too - $299.99
13 years ago
Helpful?
Q: What is the size of the shelf above the firebox?
10 years ago
1 Answer
A: The dimensions of the shelf above the fireplace are: 27.32”w x 15“d x 7.2“h
A: 1400 watt/11.7 Amps: 4600 BTU's/hr heater that can warm up to 400 square feet. There is a built-in thermostat that controls the temperature.
11 years ago
Helpful?
Q: both hinges broke on one door after a few months, and I no longer have the instructions. How would I go about getting new ones?
11 years ago
1 Answer
A: This product carries a 1 year exchange warranty against any manufacturing defects redeemable at any Canadian Tire store.
There are no replacement parts available.
11 years ago
Helpful?
Q: Is this hot to the touch at all?
My son loves to touch everything. And I don't want him to touch it and get hurt.
11 years ago
1 Answer
A: The glass may become somewhat warm.
11 years ago
Helpful?
Q: la largeur de la tablette dans les porte cest de combien???
Q: Do the flames move or flicker in the fireplace?
Our fireplace comes on, but the flames don't move. I've seen other fireplaces where the flames would dance around, but not this one. Just wondering if it's just ours that has a defect or if they're all like that.
11 years ago
1 Answer
A: The flames do not flicker or jump, but they do move. We have included a link below to the manufacturer's website where you can watch the flame effect and the insert in operation.
http://www.classicflame.com/pages/insert-23EF023GRA/index.html
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