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GENERAL

NOMA iQ™ is the smart home solution that is simple to use and with DataGuardTM cybersecurity you can trust. Our all-in-one app seamlessly connects a wide range of NOMA iQ™ smart home products. We’ve made it easy to add any NOMA iQ™ product whenever you want, so you can build your smart home at your own pace and with the smart products that are right for you. Current NOMA iQ™ products include light bulbs, wall plugs, power bars, and air purifiers.

  1. Download the NOMA iQ™ app from either the Google Play store or the Apple store
  2. Open the app and you will be prompted to create an account. Input your email, name, and create a password. A confirmation will then be sent to your email
  3. Once you confirm your account through the email link, log into the NOMA iQ™ app where you can then name your Household and enter your postal code (this is optional for weather conditions in your area)
  4. Confirm your time zone and you’re ready to go!

  1. Click the ‘Menu’ icon at the top left corner of the app
  2. Click ‘Account’ and scroll down to click ‘Change Password’
  3. Put in your ‘Current Password’, then add your new password, confirm, then hit save
If you’re logged out and have forgotten your password, click on ‘Reset Password’ on the main screen and follow the prompts by typing in your email address used to sign in. An email will be sent to reset your password. Click on the link in the email to set a new password.

NOMA iQ™ works with any mobile device running iOS 13.0 or higher, or Android 8 or higher.

All NOMA iQ™ products come with built-in DataGuard™ protection supported by Firedome. This technology automatically detects, prevents and responds to any cybersecurity issues. For further security, we recommend setting a strong password for your account and enabling the fingerprint sensor for login (if available on your device).

All NOMA iQ™ products come with at least a 1-year warranty. Please check your specific NOMA iQ™ product packaging to confirm the warranty for your specific product.

  1. In the Home page, select the device you want to restore to factory settings.
  2. Click on the ‘Menu’ icon
  3. Scroll down and click on ‘Delete’
  4. Click ‘Restore Factory Settings’ (back to pairing mode)
  5. After clicking ‘Confirm,’ the device will be removed from the app and return to pairing mode

Currently there is no way to change the time zone of your Household.

Having Bluetooth turned ON allows for a more seamless connection experience when pairing devices. 

  1. Go into the Menu click ‘Account’
  2. Scroll to the bottom, click 'Delete Account' and confirm