Sony
Sony WF-C500 Truly Wireless Earbuds, Black
#035-8093-8
$129.99
Top Rated
Unfortunately, this product is discontinued in your selected store and nearby stores.
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Product Details
Transform your listening experience with the Sony WF-C500 Truly Wireless Earbuds. Featuring Digital Sound Enhancement Engine technology, these earbuds restore richness and detail to your music, making every note come alive. Their small, rounded design fits securely and comfortably, ensuring you enjoy your favourite tunes without distractions. The stylish cylindrical charging case is pocket-friendly and boasts a frosted glass-like lid, adding a touch of luxury to your audio experience.
DSEE™ restores high frequency sounds lost in compression
Up to 10 hour battery life that extends to 20 hours with a charging case
Splash-proof and sweat-proof with an IPX4 rating
Easier, clearer hands-free calling
Lightweight and comfortable
Fine-tune your sound using the Sony Headphones Connect app
Optional use of one earbud only
Easy button operation to take control without your phone
Experience 360 Reality Audio for a truly immersive experience
| Part Number | 7098339 |
|---|---|
| Headphone Type | In-Ear |
| Smart System Compatibility | Bluetooth |
| Battery Life (hr) | 20 h |
| Battery Charge Time (hr) | 3 h |
| Colour | Black |
| Advanced Features | Compact Design, Wireless, Lightweight, Sweat Resistant, Long Battery Life |
| Assembled Length (in) | 3.90 in |
| Assembled Width (in) | 2.17 in |
| Assembled Height (in) | 3.82 in |
| Effective Wireless Range (ft.) | 32.00 ft |
|---|---|
| Power Source | Not Applicable |
| Cord Length (ft.) | 0.00 ft |
| Cushion Material | Silicon |
| Accessories List | Charging Case, USB Charging Cable |
| Number of Pieces | 1 |
| Minimum Frequency Range (MHz) | 0.00 MHz |
| Maximum Frequency Range (MHz) | 0.02 MHz |
Warranty
- This product carries a 1 year exchange warranty redeemable at any Canadian Tire store.
Online Ordering
- Pick Up is free at most stores (some stores require a minimum order value before tax)
- Shipping fee is based on size and weight of products and distance from address to store
- Same-Day Delivery costs $9.99 per order
- Online Ordering Information
Returns
- Most products can be returned or exchanged at any Canadian Tire store within 90 days of purchase
- Some products are non-refundable and non-exchangeable
- The return policy outlined above may not apply to the product you are currently viewing. For complete details and eligibility, please refer to our Return Policy for exceptions.
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Only Show Differences | Currently Viewing | |||||
| Ratings | ||||||
| Headphone Type | In-Ear | Ear Hook | Ear Hook | In-Ear | Earbuds | |
| Smart System Compatibility | Bluetooth | Android, Apple iOS, Bluetooth, IPhone | Bluetooth, Android, Apple iOS | Android, Apple iOS, Bluetooth | Bluetooth, Android, Apple iOS | |
| Battery Life (hr) | 20 h |
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Rating
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1 to 5 of 759 Reviews
1 – 5 of 759 Reviews
Most Recent
1 out of 5 stars.
Had for less than a year and already Broken
4 months ago
Sony will not honor warranty due to item being gift and they either want me to pay to fix these terrible headphones or buy another terrible Sony product would not recommend. Product was great if you never use it but when I used daily left ear piece went out and now neither headphone will connect via bluetooth which is kind of their whole purpose
No, I do not recommend this product.
Originally posted on sony.com
Response from sony.com:
4 months ago
Sony North America Customer Support
Thank you for sharing your experience, Punpow. We are so sorry to hear about the issues you've been having with your WF-C500 headphones and the frustrating experience with the warranty process. This is certainly not the reliable performance or quality of service we aim to deliver, and we sincerely apologize for the inconvenience this has caused. We understand your frustration, especially since the headphones stopped working during daily use. This is not the quality we expect from our products. We want to help you get this resolved. We kindly ask that you email us at socialsupport@am.sony.com with the following information: - Name
- Username
- Model Number
- Telephone Number
Additionally, please include a detailed description of the issue and provide your case number. Again, we are very sorry for the inconvenience, and we appreciate the opportunity to address your concerns. If there is anything else we can do, please let us know. Thanks for considering Sony products. Best regards, Gus, Sony North America Customer Support
5 out of 5 stars.
Love love love these
5 months ago
I have had these for almost 5 yrs now. I bought to wear on motorcycle rides they are only ones that were noise canceling and that fit in my ear
Yes, I recommend this product.
Originally posted on sony.com
Response from sony.com:
5 months ago
Sony North America Customer Support
Thank you for your fantastic review, Terry!
We are delighted to hear that the WF-C500 earbuds are the perfect companion for your motorcycle rides. We designed the noise canceling feature to help you focus on your audio and it is wonderful to know that they provide a comfortable, secure fit for you.
It's incredibly rewarding to hear about the durability you've experienced over the years. Thank you for choosing Sony, and we hope they continue to serve you well on all your rides!
Best regards,
Gus, Sony North America Customer Support
1 out of 5 stars.
Didn't work from day 1, hour 1
7 months ago
Got it at airport as I forgot my WFM1000 at home. Paired fine and worked for 5 mins before left earbuds started glitching. Tried everything for most of my flight and waiting time in-between, sucks to say I will not trust Sony anymore.
Should have bought Bose or Beats
No, I do not recommend this product.
Originally posted on sony.com
Response from sony.com:
7 months ago
Sony North America Costumer Support
Hello Disgruntled buyer, we're sorry to hear about your experience with the WF-C500. That's certainly not the level of performance we aim to deliver.
Connectivity issues can occur in high-traffic areas like airports, but we understand how frustrating this must have been–especially while traveling!
The WF-C500 comes with one-year warranty, and we'd really like the chance to help resolve this. Please don't hesitate to reach out to our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for choosing Sony!
Sincerely,
Jenn.
2 out of 5 stars.
Great but mine has an issue.
8 months ago
These sound great. However, my ear buds dont charge when placed in the case. It only charges if the case is connected to a power supply. :( No idea why this is the case.
Originally posted on sony.com
1 out of 5 stars.
Fire hazard!
8 months ago
Melted after regular use for 30 months. Do not buy.
A quick search shows this is a known issue.
No, I do not recommend this product.
Originally posted on sony.com
Response from sony.com:
8 months ago
Sony North America Costumer Support
Hello Johncarllos! Thank you for your input and concern. Sony takes all such reports seriously and will investigate appropriately. In order for Sony to investigate your product concern appropriately, we will need to evaluate your product. Please email us at safetysupport@am.sony.com. Once we have your contact information we can arrange your product to be evaluated. Thank you for your understanding! Looking forward to hear from you soon, -Jenn.
1 – 5 of 759 Reviews
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