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Sony WF-C500 Truly Wireless Earbuds, Black Front_Elevated
Sony WF-C500 Truly Wireless Earbuds, Black Composite_or_Mixed
Sony

Sony WF-C500 Truly Wireless Earbuds, Black

#035-8093-8
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Quebec residents: For information on maintenance and repair click here.

Sony
Sony

Sony WF-C500 Truly Wireless Earbuds, Black

$129.99

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Product Details

Transform your listening experience with the Sony WF-C500 Truly Wireless Earbuds. Featuring Digital Sound Enhancement Engine technology, these earbuds restore richness and detail to your music, making every note come alive. Their small, rounded design fits securely and comfortably, ensuring you enjoy your favourite tunes without distractions. The stylish cylindrical charging case is pocket-friendly and boasts a frosted glass-like lid, adding a touch of luxury to your audio experience.

  • DSEE™ restores high frequency sounds lost in compression

  • Up to 10 hour battery life that extends to 20 hours with a charging case

  • Splash-proof and sweat-proof with an IPX4 rating

  • Easier, clearer hands-free calling

  • Lightweight and comfortable

  • Fine-tune your sound using the Sony Headphones Connect app

  • Optional use of one earbud only

  • Easy button operation to take control without your phone

  • Experience 360 Reality Audio for a truly immersive experience

Part Number 7098339
Headphone Type In-Ear
Smart System Compatibility Bluetooth
Battery Life (hr) 20 h
Battery Charge Time (hr) 3 h
Colour Black
Advanced Features Compact Design, Wireless, Lightweight, Sweat Resistant, Long Battery Life
Assembled Length (in) 3.90 in
Assembled Width (in) 2.17 in
Assembled Height (in) 3.82 in
Effective Wireless Range (ft.) 32.00 ft
Power Source Not Applicable
Cord Length (ft.) 0.00 ft
Cushion Material Silicon
Accessories List Charging Case, USB Charging Cable
Number of Pieces 1
Minimum Frequency Range (MHz) 0.00 MHz
Maximum Frequency Range (MHz) 0.02 MHz
Accessories List Charging Case, USB Charging Cable
Advanced Features Compact Design, Wireless, Lightweight, Sweat Resistant, Long Battery Life
Assembled Height (cm) 9.70 cm
Assembled Height (ft) 0.32 ft
Assembled Height (in) 3.82 in
Assembled Length (cm) 9.90 cm
Assembled Length (ft) 0.32 ft
Assembled Length (in) 3.90 in
Assembled Weight (kg) 0.18 kg
Assembled Weight (lb) 0.39 lb
Assembled Width (cm) 5.50 cm
Assembled Width (in) 2.17 in
Assembled Width (mm) 55.00 mm
Batteries Required Quantity 0
Battery Charge Time (hr) 3 h
Battery Life (hr) 20 h
Colour Black
Cord Length (ft.) 0.00 ft
Cushion Material Silicon
Effective Wireless Range (ft.) 32.00 ft
Headphone Type In-Ear
Maximum Frequency Range (MHz) 0.02 MHz
Minimum Frequency Range (MHz) 0.00 MHz
Non-toxic When Used as Intended Yes
Number of Pieces 1
Package Depth (cm) 9.90 cm
Package Depth (in) 3.90 in
Package Height (cm) 9.70 cm
Package Height (in) 3.82 in
Package Weight (kg) 0.18 kg
Package Weight (lb) 0.39 lb
Package Width (cm) 5.50 cm
Package Width (in) 2.17 in
Power Source Not Applicable
Product Use(s) General Purpose, Gym
Smart System Compatibility Bluetooth
Voltage (V) 2 V
Warranty:
  • This product carries a 1 year exchange warranty redeemable at any Canadian Tire store.
Online Ordering
  • Pick Up is free at most stores (some stores require a minimum order value before tax)
  • Shipping fee is based on size and weight of products and distance from address to store
  • Same-Day Delivery costs $9.99 per order
  • Online Ordering Information
Returns
  • Most products can be returned or exchanged at any Canadian Tire store within 90 days of purchase
  • Some products are non-refundable and non-exchangeable
  • The return policy outlined above may not apply to the product you are currently viewing. For complete details and eligibility, please refer to our Return Policy for exceptions.

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Ratings
Headphone TypeIn-EarIn-Ear
Smart System CompatibilityBluetoothBluetooth
Battery Life (hr)20 h20 h

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Reviews

Rating Snapshot

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475 reviews with 5 stars.
150 reviews with 4 stars.
61 reviews with 3 stars.
27 reviews with 2 stars.
46 reviews with 1 star.

Overall Rating

4.3
604 out of 707 (85%) reviewers recommend this product

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  • Melted/burning wf-c500
  • My SONY WF-C500
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1 to 5 of 759 Reviews.
1 – 5 of 759 Reviews

Had for less than a year and already Broken

8 months ago
Sony will not honor warranty due to item being gift and they either want me to pay to fix these terrible headphones or buy another terrible Sony product would not recommend. Product was great if you never use it but when I used daily left ear piece went out and now neither headphone will connect via bluetooth which is kind of their whole purpose

No, I do not recommend this product.

Originally posted on sony.com

Response from sony.com:
8 months ago
Sony North America Customer Support
Thank you for sharing your experience, Punpow. We are so sorry to hear about the issues you've been having with your WF-C500 headphones and the frustrating experience with the warranty process. This is certainly not the reliable performance or quality of service we aim to deliver, and we sincerely apologize for the inconvenience this has caused. We understand your frustration, especially since the headphones stopped working during daily use. This is not the quality we expect from our products. We want to help you get this resolved. We kindly ask that you email us at socialsupport@am.sony.com with the following information: - Name - Username - Model Number - Telephone Number Additionally, please include a detailed description of the issue and provide your case number. Again, we are very sorry for the inconvenience, and we appreciate the opportunity to address your concerns. If there is anything else we can do, please let us know. Thanks for considering Sony products. Best regards, Gus, Sony North America Customer Support

Love love love these

9 months ago
I have had these for almost 5 yrs now. I bought to wear on motorcycle rides they are only ones that were noise canceling and that fit in my ear

Yes, I recommend this product.

Originally posted on sony.com

Response from sony.com:
9 months ago
Sony North America Customer Support
Thank you for your fantastic review, Terry! We are delighted to hear that the WF-C500 earbuds are the perfect companion for your motorcycle rides. We designed the noise canceling feature to help you focus on your audio and it is wonderful to know that they provide a comfortable, secure fit for you. It's incredibly rewarding to hear about the durability you've experienced over the years. Thank you for choosing Sony, and we hope they continue to serve you well on all your rides! Best regards, Gus, Sony North America Customer Support

Didn't work from day 1, hour 1

11 months ago
Got it at airport as I forgot my WFM1000 at home. Paired fine and worked for 5 mins before left earbuds started glitching. Tried everything for most of my flight and waiting time in-between, sucks to say I will not trust Sony anymore. Should have bought Bose or Beats

No, I do not recommend this product.

Originally posted on sony.com

Response from sony.com:
11 months ago
Sony North America Costumer Support
Hello Disgruntled buyer, we're sorry to hear about your experience with the WF-C500. That's certainly not the level of performance we aim to deliver. Connectivity issues can occur in high-traffic areas like airports, but we understand how frustrating this must have been–especially while traveling! The WF-C500 comes with one-year warranty, and we'd really like the chance to help resolve this. Please don't hesitate to reach out to our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones Thanks for choosing Sony! Sincerely, Jenn.

Great but mine has an issue.

a year ago
These sound great. However, my ear buds dont charge when placed in the case. It only charges if the case is connected to a power supply. :( No idea why this is the case.

Originally posted on sony.com

Fire hazard!

a year ago
Melted after regular use for 30 months. Do not buy. A quick search shows this is a known issue.

No, I do not recommend this product.

Originally posted on sony.com

Response from sony.com:
a year ago
Sony North America Costumer Support
Hello Johncarllos! Thank you for your input and concern. Sony takes all such reports seriously and will investigate appropriately. In order for Sony to investigate your product concern appropriately, we will need to evaluate your product. Please email us at safetysupport@am.sony.com. Once we have your contact information we can arrange your product to be evaluated. Thank you for your understanding! Looking forward to hear from you soon, -Jenn.
1 – 5 of 759 Reviews

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4 Stars And Above