Contigo Autoseal Plastic Autoseal Water Bottle with Clip Handle, Assorted, 24-oz

Hello, thank you so much for sharing your experience with the Contigo AUTOSEAL® Water Bottle with Clip Handle (24 oz). We're really glad to hear how much you loved your original bottle and that it even helped you reach for water instead of coffee! That’s exactly the kind of everyday convenience we hope to deliver.

We're sorry to hear that the replacement bottle you received is leaking from the bottom. That’s definitely not the experience we want you to have. Our bottles go through quality testing, but occasionally a defect can occur during manufacturing or shipping. Returning it is absolutely the right step, and the next one should perform just as reliably as your first.

For the best experience with your new bottle, we recommend making sure the lid is fully tightened and that the silicone seal is properly seated after washing. If you ever notice anything unusual with the bottle body or base, our support team would be happy to help troubleshoot or arrange a replacement if needed.

If you require our assistance, please contact us using our Contact Us form on the website so we can help you further. We’re available Mon.-Fri. 9 am – 8 pm Eastern Time.

Thank you!
Contigo Consumer Care

Hi! Thank you for sharing your experience with the Contigo® Jackson 2.0 Tritan Water Bottle with AUTOPOP® Lid. We're sorry to hear about the mold issue you've encountered under the cap. Your feedback is important to us, and we will pass it along to our product development team for further investigation. We strive to ensure our products are safe and hygienic for daily use, and your input helps us improve. If you have any further concerns or need assistance, please feel free to reach out to us directly via Contact Us form on our website. They can provide guidance on how to address this issue or assist with a replacement. Thank you again for your feedback, and we hope to better serve you in the future.