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1 – 5 of 7 Reviews
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2 out of 5 stars.
Poor service at Sunjoy under canvas brand
4 years ago
Very pretty and practical gazebo but service after sale is horrible. I would like to know what Canadian tire will do to help after all they choose to sell this to the consumers. I am still waiting on a reply from Sunjoy. What is the point in spending all that money and you dont get any after sales service. Who's at fault the manufacturer or the retailer ?
Helpful?
3 out of 5 stars.
Loved my gazebo
7 years ago
We bought this Gazebo a year ago and we love it. The only thing that I am very disappointed with is the rust. It has started to rust all over and when I have the side tables on the rust falls from below the tables onto my interlocking and leaves rust stains. I wish it was more durable and I really don't want to paint it. I think for this amount is should be rust proof.
No, I do not recommend this product.
Helpful?
5 out of 5 stars.
Quality Structure
7 years ago
Updating my initial review 4yrs after purchase.
We have had this Permanent Gazebo now for 4 seasons and it is as good as the day it was new. This is a well-engineered structure that is very solid and sturdy. The instructions say to take down for winter (Mfr's disclaimer to cover their butts) but the reality is this is a permanent solid structure that you erect and enjoy for many years to come. No netting and canvas roofs to mildew, rot and tear in 2-3 seasons, and no real seasonal maintenance. For minor scratch touch-up after installation, and if a chair nicks the finish during normal living and use, I found that some flat black BBQ paint I had on hand works very well to mist on any scratches and does a nice job blending in to cover.
This past winter we had very heavy snow fall and gazebo must of had 1000lbs of snow on it. Used roofrack to clear snow proactively, but point is this is not your typical flimsy tin garden shed or cheap tubular disposable gazebo, this is a well-engineered heavy-duty permanent structure that looks stunning as a center piece in any back yard, and should stand up to test of time for many years.
Very happy with our purchase 4yrs ago. These are being discontinued by Mfr probably because they had too much material in them to be profitable, so if you are debating picking one up on clearance sale, I'd say YES, well worth the money. Excellent product.
Yes, I recommend this product.
Helpful?
1 out of 5 stars.
Tres Mauvaise Qualiter
7 years ago
Ce gazebo devient pleins de rouille tres rapidement (en moins de 1 ans) La Garantie contre la rouille est une arnaque. Canadian Tire, apres l'achat, t'envoie faire les plainte de 'garantie' a Sunjoy (Compagnie qui fait ce gazebo.) Service a la clientele tres aimable, mais nous font encore attendre et ce, depuis plus de un ans! A eviter!!!
Love it Love it Love it ..... took my husband a couple of days to do it by himself but he got it done and it looks amazing. We also bought the curtains and netting witch makes it so much more cozy with the firepit in the centre. Great buy bought on sale.
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1 - 10 of 16 Questions
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Most helpful answers
Q: What kind of roofing material is made of and can it withstand the winter snow ?
9 years ago
3 Answers
A: I've had this gazebo now for 4 seasons. Extremely well-engineered and sturdy.
This past winter we had some very heavy snowfall and after one storm must of had 1000lbs wet snow on roof. I proactively cleared excessive snow off roof with roof rack but point is this is a very sturdy structure. It's not your typical tin garden shed or disposable tubular gazebo. :)
7 years ago
Helpful?
Q: I am curious if there is any leaking along the ribs during rain and heavy dampness? My question aplies to the Octavia Octagonal gazebo. Item 88-0741-8
9 years ago
2 Answers
A: We've had our gazebo in use now for 4yrs. No water leaks in between roof panels. Water runs off well.
7 years ago
Helpful?
Q: Very nice !!!!! My biggest concern is Wind ??? I live in Medicine Hat and we can get some pretty good winds , how will it stand up to them ??
9 years ago
2 Answers
A: CanTire posts Mfr's disclaimer to take down during heavy weather.....that's NOT an option, nor is it necessary.
We've had our gazebo now for 4yrs. Extremely well-engineered heavy duty permanent structure. Once you put this gazebo together with all the braces and lag the corner posts to stone/cement patio, this heavy structure isn't going anywhere. We've seen very high winds, and has weathered 4 winters now without issue.
7 years ago
Helpful?
Q: What is the length between each post? Can the shelves be placed in different places?
6 years ago
1 Answer
A: The length between each post is 1337mm, and the shelves cannot be placed in different places.
6 years ago
Helpful?
Q: Pour le pavillon octogonal Octavia, est-ce que le toit est en acier galvanisé
Q: Where do you buy the curtains and netting for this gazebo
7 years ago
1 Answer
A: Please see items 0880796; '0880797 for the netting and walls. We sell them at Canadian Tire
7 years ago
Helpful?
Q: were can I find the manual to assemble the gazebo
8 years ago
1 Answer
A: On the product page, under the "Features" section, click on "Additional Product Information", then click on "Additional Info".
8 years ago
Helpful?
Q: I have submitted this q, no answer. So here it is again. We are interested in the wall. Does the wall have more than one entry point?
9 years ago
1 Answer
A: Yes the wall has more than one entry point that lines up with the openings of the gazebo The product number of the walls for this gazebo is 088-0796.
9 years ago
Helpful?
Q: Is shelf relocatable?
Once rails are in place can the shelf be relocated but on the rails?
9 years ago
1 Answer
A: The shelves could be relocated as long as the side panel (part L1 ) that they mount to is moved also. The shelves are positioned across from each other for weight distribution. Please note that if the product is assembled differently than the manual directs warranty will be void.
9 years ago
Helpful?
Q: Quelle est la portée de la garantie?
Il est écrit que l'article est couvert par une garantie de 3 ans de Canadian Tire, sans en préciser la nature. Pouvez-vous préciser?
A: C'est une garantie limitée de 3 ans contre les défaux de fabrications et de matériau.
Ce produit n’est pas garanti contre l’usure ou le bris
causé par un usage abusif ou inapproprié.
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