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Overall Rating
3.7
22 out of 29 (76%) reviewers recommend this product
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1 to 5 of 32 Reviews
1 – 5 of 32 Reviews
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5 out of 5 stars.
I would buy Bissell again
3 years ago
[This review was collected as part of a promotion.] Saved my smoke damage carpet after fire. I maintain it after each use. I got what I paid for. 3 years + I love my bissell
Yes, I recommend this product.
Originally posted on BISSELL Homecare
3 out of 5 stars.
Finniky machine. High maintence.
5 years ago
I like but not love this machine. For the most part, it has worked fine. It is lightweight which is good for taking to my kid's house. This machine, like all Bissell carpet cleaners, is high maintenance. It has to be cleaned thoroughly after each use. Internally cleaned or the soap residue with cloak the heater and lines.
Yes, I recommend this product.
Originally posted on BISSELL Homecare
1 out of 5 stars.
Only does half the job
5 years ago
Comment better I didnt.
No, I do not recommend this product.
Originally posted on BISSELL Homecare
Response from BISSELL Homecare:
3 years ago
bissellpwr
Hi Sherry - Please visit https://support.bissell.com/app/home/site/canada or call us at 1-800-263-2535 so we can help!
4 out of 5 stars.
8 years of savings
5 years ago
Tricky to do the stairs, but I still love this little horse. It had saved my sanity multiple times when kids were messy babies and even more now as we have them all running hiding snacks in pockets . Having the whole house cleaned is hard work but I'd rather do it myself anyways . Saves money by hundreds . And it won't break, haha. 8 years and counting .
Yes, I recommend this product.
Originally posted on BISSELL Homecare
1 out of 5 stars.
Very disappointed
9 years ago
I've had my cleaner for a couple of years now and have only used it about 5x since I bought it. I set it up to use it today and the cleaner will not come out when I squeeze the trigger. I have looked online to troubleshoot, made sure all of the parts where in working order and everything was connected correctly. I am very disappointed that I feel like there are not quality products made anymore that will last more than a few uses. Especially for what I paid for it.
Originally posted on BISSELL Homecare
Response from BISSELL Homecare:
3 years ago
bissellpwr
We're sorry to hear your cleaner has stopped working, Daisy! Here's a great video that can help with the spray issue you described: http://www.bissell.com/proheat-upright-carpet-cleaner-25a3c/proheat-no-spray-8910-25a3-series?productid=25A3C&cid=ccsocial2107
If these steps do not solve the issue, give us a call so we can help! 1-800-237-7691.
Start typing your question and we'll check if it was already asked and answered.
1 - 10 of 12 Questions
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Most helpful answers
Q: I would also like to know how well it would clean berber carpet
12 years ago
2 Answers
A: I used this carpet cleaner on Berber flooring.
I would NOT spend any amount of money to purchase this machine. My berber carpet is now all ruined and "rippled" as a result of the water leaking and from the numerous problems that I encountered.
My Bissell upright carpet cleaner is collecting dust in my basement and I would NOT give this faulty product to anyone, not even for free!
12 years ago
Helpful?
Q: Will this clean ceramic floors and grout
12 years ago
2 Answers
A: No, this is for carpets only.
12 years ago
Helpful?
Q: can i us it in car, mats with stones and mud
12 years ago
2 Answers
A: Please follow directions in the user guide for using the BISSELL ProHeat Deep Cleaner. Always vacuum areas to be cleaned first and remove any debris. You may clean your auto interior with the attached hose and tough stain brush with the dial set at the TOOLS settting. Ensure the base of the machine is on a flat surface and not sitting in any damp conditions. It is a great machine for use to remove coffee stains, salt stains, dirt/mud and much more that gets tracked into to your vehicle and to ensure your machine remains clean after use, suction up clean water from a container so that any debris left in the hose is flushed out into the dirty water tank and the disposed of.
12 years ago
Helpful?
Q: Apart from using those bissell formula solutions, can we use ordinary soup water ?
13 years ago
2 Answers
A: If you mean "soap" water the answer is NO. Soap will foam up and you will have a mess.
13 years ago
Helpful?
Q: Where can I get a belt for this machine? If at canadian tire is there a product number?
13 years ago
2 Answers
A: I had a belt break and I went on line with Bissel and ordered it. They were very helpful and when I recieved it I called the help line and they walked me through the instalation.
13 years ago
Helpful?
Q: Warranty
What does the Canadian Tire warranty cover? Is there a Warranty from Bissell and for how long and what does it cover?
12 years ago
1 Answer
A: BISSELL ProHeat Deep Cleaner has a one year warranty. BISSELL will repair or replace (with new or remanufactured components or products), at BISSELL’s option, free of charge from the date of purchase by the original purchaser, for any defective or malfunctioning part.
This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply to routine maintenance components such as belts, or brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the user's guide is not covered.
12 years ago
Helpful?
Q: Conflicting information
I was wondering how big the tank really is as well as the length of the cord. Under features it says that its a 3/4 gallon tank and 25' cord. However, under specifications it says 1.8L and 20'.
12 years ago
1 Answer
A: Thank you for your email and advising us of the conflicting information. We will have this corrected. The tank capacity is 3/4 gallon and the cord length is 25 feet.
12 years ago
Helpful?
Q: how can it be a 12 amp motor with a built in heater when total amps is 12 amp
12 years ago
1 Answer
A: Thank you for your inquiry. There may be some confusion in the features list as it is listing the 12 amp on 2 bullet points. The total power of the deep cleaner is rated at 12 Amps and not a 12 amp heater. I hope this helps clarify and I will contact the WebMaster to look at amending the features list.
12 years ago
Helpful?
Q: Can the bissel pro heat upright be used on short shag carpet?
Bissell ProHeat Upright Deep Cleaner
Product #43-6341-0
12 years ago
1 Answer
A: Thank you for your inquiry on the BISSELLL ProHeat Deep Cleaner. If you can use a vacuum with a rotating brush on your short shag carpet you can also use the BISSELL ProHeat.
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