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3.0
1 out of 2 (50%) reviewers recommend this product
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1 to 4 of 4 Reviews
1 – 4 of 4 Reviews
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4 out of 5 stars.
Good little gem
7 years ago
Bought this to place over older existing gas fireplace which was no longer efficient. Been using it for two weeks, it's attractive, heat is sufficient while watching tv in evenings or taking the chill off first thing in mornings. I like all the settings using the remote and the price was right. The one negative for me was the length of the cord,
wish it was at least 8' or able to use an extension cord as it has to go around a 1' foot corner.
Helpful?
3 out of 5 stars.
Nice
7 years ago
I like this unit it does heat up the room. I like the temp setting so it turns once heated. Make sure you read directions. Heat omes out the top
Helpful?
1 out of 5 stars.
Nice idea that did not work out
9 years ago
I bought this fireplace hoping to add a little ambience to a small room. Three problems:
1. The heat is directed from the top not the front. Not terribly functional for ambient warmth.
2. The unit should only be connected directly to an outlet. Cautions everywhere about not using an extension cord. It would have been more helpful to have this information on the outside of the box to assist in the decision to buy or not.
3. The unit is quite noisy even when not heating.
Returned the unit for these reasons but especially for the extension cord issue.
No, I do not recommend this product.
Helpful?
4 out of 5 stars.
Positive
9 years ago
Functions well. Look is quite fake. Not realistic. Would be nicer if the heat blew out the front instead of the top. But all in all for the price I am happy with the unit.
Yes, I recommend this product.
Helpful?
Questions
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Most helpful answers
Q: If you wanted only flames does this item have to create heat at the same time or are there two seperate modes?
9 years ago
2 Answers
A: This operated with and with out heat. You can have the flame on and keep the heat off.
9 years ago
Helpful?
Q: does it only provide heat or can i adjust it the temperature to blow out cold air
2 years ago
1 Answer
A: Hello,
you can customize your flame with 5 options of colour, brightness and speed.
Hope this helps.
Thank you,
2 years ago
Helpful?
Q: does it come with a remote and can you change colour of flame?
8 years ago
1 Answer
A: Yes this unit comes with a remote and has 5 colour options.
8 years ago
Helpful?
Q: where can I find the user manual for this unit?
8 years ago
1 Answer
A: Please contact Customer Service at 1-800-387-8803 for a copy of the manual.
8 years ago
Helpful?
Q: can I place a wall mounted fireplace inside the wall?
9 years ago
1 Answer
A: No, we do not recommend this. the Firebox need ventilation.
9 years ago
Helpful?
Q: Does the temp and settings always show on the front, as displayed in both pictures?
The pictures both have the temperature setting and heat/fan settings in the top right corner of the fireplace glass. Are those always showing, or is that just in the pictures?
9 years ago
1 Answer
A: Those settings will not always show.
When a function is changed from the control panel or remote there will be a corresponding indicator displayed.
The indicator shows the function changed and the level selected.
The corresponding indicator will fade off after 10 seconds or when the function is turned off.
9 years ago
Helpful?
Q: What colors can you change it to and how many flame settings?
9 years ago
1 Answer
A: BRIGHTNESS - Brightness is adjustable from the remote control only.
FLAME MODE - There are five different flame effects:
Snow White
Rubine
Ocean
Provence
Party
Note - In Party mode the unit will cycle automatically between all flame effects, periodically
FLAME SPEED - The flame speed is adjustable from the remote control only...........Flame speed range setting: 1 is the slowest and 5 is the fastest.
9 years ago
Helpful?
Q: Can it be mounted outside under a roof?
9 years ago
1 Answer
A: No, this is an indoor unit.
9 years ago
Helpful?
Q: Branchement sur du 220volts
Je veux remplacer une plainte électrique par le foyer est-ce que je peux utiliser le même fil électrique pour mon branchement?
A: Nous Nous recommandons ne pas utiliser le même fil. Ce produit a été conçu pour se brancher directement dans une prise domestique.recommandons ne pas utiliser le même fil. Ce produit a été conçu pour se brancher directement dans une prise domestique.
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