Most products can be returned or exchanged at any Canadian Tire store within 90 days of purchase
Some products are non-refundable and non-exchangeable
The return policy outlined above may not apply to the product you are currently viewing. For complete details and eligibility, please refer to our Return Policy for exceptions.
Suitable Cons could not be generated at this time.
Reviews
Rating Snapshot
Select a row below to filter reviews.
5 starsstars
2
2 reviews with 5 stars.
4 starsstars
1
1 review with 4 stars.
3 starsstars
3
3 reviews with 3 stars.
2 starsstars
1
1 review with 2 stars.
1 starstars
3
3 reviews with 1 star.
Overall Rating
2.8
5 out of 10 (50%) reviewers recommend this product
Review this product
Select to rate the item with 1 star. This action will open submission form.
Select to rate the item with 2 stars. This action will open submission form.
Select to rate the item with 3 stars. This action will open submission form.
Select to rate the item with 4 stars. This action will open submission form.
Select to rate the item with 5 stars. This action will open submission form.
Adding a review will require a valid email for verification
Customer Images and Videos
Filter Reviews
cold
purchase
price
defect
satisfaction
temperature
buttons
leaks
Rating
Locale
1 to 5 of 10 Reviews
1 – 5 of 10 Reviews
Sort by
Most Recent
5 out of 5 stars.
In honour of the discontinued product
5 years ago
While moving this water cooler to its second location. I noticed the date it was made, December 2010. This is a 10+ year old rig and still running strong, functioning perfectly in every way it was intended to. Hot water, ice cold water, cold fridge. Just impressed It survived longer than some 1000 dollar fridges and it's still a convenience. Just to do this little water dispenser some justice I though I'd give it a review it deserves. Remember when looking at reviews the unsatisfied customer will always bash and the satisfied customer usually doesnt.
Yes, I recommend this product.
Helpful?
1 out of 5 stars.
Leaked after 3 months!
11 years ago
Junk! Leaked 5 gals. onto floor overnight. Took it back and got different Garrison model and when we opened it we found the bottom hinge on the door was broken. Cooler is bottom loading with a pump and pump won't work without door because of proximity switch. Taped the switch down and crazy glued the hinge. Works, but wouldn't recommend Garrison coolers.
No, I do not recommend this product.
Helpful?
1 out of 5 stars.
non-fonctionnel
11 years ago
le 1er que j'ai acheter ne refroidissait pas l'eau et le 2e, après 2ans d'utilisation ne fonctionne plus. ne pas acheter.
very slow getting water out of it and water never gets cold.
No, I do not recommend this product.
Helpful?
2 out of 5 stars.
It is leaking!!!!
12 years ago
I bought this unit less then 3 month ago together with filtration system. Everything was fine until now. It is leaking from the bottom!!! Cold water... I gonna to go to the store tomorrow to change it. Not good moment for me...-(
Start typing your question and we'll check if it was already asked and answered.
1 - 10 of 26 Questions
Sort by
Most helpful answers
Q: Why, suddenly, is our Garrison no longer cooling?
It worked fine until yesterday, but suddenly there's no cooling at all, even in the storage unit. We bought it in November 2010.
13 years ago
2 Answers
A: compressor unit shot! mine did the same. cost me 40$ to find I have a large DOOR STOP!!
Anonymous13 years ago
Helpful?
Q: why does the tap keep leaking?
I bought this three months ago. Now the dispenser tap keeps dripping. How do I fix it?
14 years ago
2 Answers
A: My water dispenser was leaking for months-could not figure out why-bought a replacement 'tap' and when I took off the old one,found a small piece of plastic caught in the tap.It was a piece of the rip off protector from the top of a 5 gallon bottle of water.whoops-easy fix.Check the inside of the tap!Hope it helps!
13 years ago
Helpful?
Q: I bought a garnison water dispenser a few years ago and now I have a problem with freezing water. Is there a way I can set the water temperature on the model MYL1032S-B. Thanks.
6 years ago
1 Answer
A: Please contact Garrison directly at 1-800-268-6591 for information on this.
6 years ago
Helpful?
Q: Where can I find a user manual for this unit please .
7 years ago
1 Answer
A: To obtain a copy of the manual, please call our office at 1-800-387-8803.
7 years ago
Helpful?
Q: the white stick inside when we put a new bottel in is broken. How do I get a replacement?
9 years ago
1 Answer
A: This unit carries a 1 year exchange warranty only against defects in workmanship and materials when accompanied by proof of purchase. Replacement parts are not available. Please contact Garrison directly at 1-800-268-6591
9 years ago
Helpful?
Q: Do you sell the Point of use kit for this cooler.
I have purchased this unit a few years ago. It has been working fine. We would like to connect our distiller directly to it that way we no longer would need to carry bottles. Do you sell the Point of use kit for this cooler?
9 years ago
1 Answer
A: Please call 1-866-643-3222 for assistance.
9 years ago
Helpful?
Q: How much electricity does this Energy Star unit consume?
11 years ago
1 Answer
A: Please note that there is no Energy Star for this product. And the Energy Star standard is under 0.81kwh/day and this product can’t meet this standard.
11 years ago
Helpful?
Q: Why does the warranty on an replacement not start again and goes from original date of purchase?
The hot water on my machine quit working after only a month and a half. If this had quit a day before warranty was up do you really think one day would be appropriate for the new machine to prove it was not defective?
11 years ago
1 Answer
A: When a product is purchased, a portion of the purchase price is for the warranty on the product. When there is a straight warranty exchange, no money changes hands, therefore, the original warranty remains in place.
11 years ago
Helpful?
Q: No water coming out of the cold water tap
room temperature and hot water working fine
11 years ago
1 Answer
A: Please call 1-866-643-3222 for technical assistance.
11 years ago
Helpful?
Q: Aluminum reservoir is cracked.
No choice but to try and fix it myself now (was a gift - no refund). Any way to find a schematic showing replacement or removal bypass to use as just a regular cooler?
12 years ago
1 Answer
A: For this information, we would suggest calling the supplier at 1-866-643-3222.
When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.
Canadian Tire Privacy Charter
Strictly Necessary Cookies
Always Active
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Targeting Cookies
Allow
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Performance Cookies
Allow
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, the aggregated data will not include your visit.
Functional Cookies
Allow
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.