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5 out of 5 (100%) reviewers recommend this product
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1 to 5 of 5 Reviews
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5 out of 5 stars.
Looking for user manual
5 years ago
Would someone be so kind as to send me the user manual for this item? We have searched and searched and cannot find one.
Yes, I recommend this product.
Helpful?
5 out of 5 stars.
Works Great
9 years ago
Bought this unit 3 years ago and it still works great. Easy to install and cools a large area ( 400 sq. ft.) efficiently. It is a little loud when it is working on high but I consider it about average on noise level for a window unit.
Yes, I recommend this product.
Helpful?
5 out of 5 stars.
Wonderful
9 years ago
This unit is pretty quiet even on high, we have a much older LG air conditioner and it didn't come fully assembled like they do now so it's gotten quite noisy over the years. This unit is silent compared to that one.
Bought it for our second bedroom in our apartment in the hopes it would cool the bedroom end of our apartment (and so I wouldn't have to run the floor model in our master anymore)
After less than 24hrs both bedrooms are at 74 degrees on a 35 + day (we are on the 8th flr facing east) - super impressed !!
Yes, I recommend this product.
Helpful?
5 out of 5 stars.
Glad I bought this!
10 years ago
Finally gave in to the hot days we've been having and bought this 10,000 BTU Garrison-very happy with it so far. It was a bit tricky to get into our window but once in, it cooled our kitchen beautifully and the cool air extended into other parts of the house too (up to about 450 sq. ft) No problems with it at all once installed-recommended.
Yes, I recommend this product.
Helpful?
4 out of 5 stars.
ran great!
11 years ago
This air conditioner was great... Fit perfectly in our front window. Cooled off a large space in no time at all. A little noisy though.
Yes, I recommend this product.
Helpful?
Questions
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1 - 10 of 27 Questions
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Q: This unit is in an apartment we are renting but we have no manual. It works but is doing some things that seem odd, I'm sure it is just a mode or setting but need a manual to figure it out. Where can I find a manual for this unit??
7 years ago
2 Answers
A: Unfortunately service@gree.ca is not able to provide a manual for this unit (043-6132-8).... Still seeking a manual for this ac unit!
7 years ago
Helpful?
Q: can you add some R-410A cooling refrigirant in that machine ?
3 years ago
1 Answer
A: Hello Marc,
Traditional window AC units are not meant to be recharged in the say that mini split systems and/or central units are. However, certain repair centres do offer this type of service. You may require the yellow pages and/or google to assist you in finding a suitable repair centre near you. Often time though, cost of repair can end up costing about as much as a new warrantied system. That would be left to your discretion.
Thanks.
Sunrise Tradex service team.
3 years ago
Helpful?
Q: What is the little switch on the front for? The little knob under the vents.
6 years ago
1 Answer
A: In order to obtain the assistance you require, we suggest you contact Garrison directly at 1 800 268 6591
6 years ago
Helpful?
Q: Does it come with expandable spreaders on each side to compensate for open window space?
8 years ago
1 Answer
A: Indeed, the window accordion extenders are included with the unit to compensate for the open window space.
Thank you.
8 years ago
Helpful?
Q: whats the size
the web pages doesn't show
8 years ago
1 Answer
A: Good afternoon,
The dimension on this unit is L 19 1/2 x W 21 1/8 x H 13 3/4 ...
Have a nice day,
Rachel
8 years ago
Helpful?
Q: whats the width of this
need to know size
8 years ago
1 Answer
A: Good afternoon,
The dimension on this unit is L 19 1/2 x W 21 1/8 x H 13 3/4 ...
Have a nice day,
Rachel
8 years ago
Helpful?
Q: does anyone have any clue the width and height of this unit please
the store doesn't seem to know and it doesn't tell you
thank you
8 years ago
1 Answer
A: Good afternoon,
The dimension on this unit is L 19 1/2 x W 21 1/8 x H 13 3/4 ...
Have a nice day,
Rachel
8 years ago
Helpful?
Q: How much current (amp) does this unit take? Not much good if it blows the breaker
9 years ago
1 Answer
A: This unit is rated at roughly 10 amps indicating that a standard 15 amp breaker is needed on the power outlet. If the customer states that the breaker is tripping, it is probably because he plugged the machine in with a power bar/extension cable, or there is something else plugged into the same outlet.
8 years ago
Helpful?
Q: WHat is that tube on....
That tube sticking out the right front side of the 12,000btu garrison isn't there on the 10,000btu version, will I need a bucket to collect water?
9 years ago
1 Answer
A: I'm not sure what you are referencing as we do not have tubes ''stick out'' on our units. If you are referencing drains on previous window units, our newer units do not have drains on them. Instead the water is evaporated with the help of the outdoor fan. When the water level inside the unit rises, the fan will splash built up condensation onto the condenser coils at the back of the unit and said condensation will evaporate.
9 years ago
Helpful?
Q: Where can I get the manual for this product
10 years ago
1 Answer
A: You can call our Customer Relations Department (1-800-387-8803) to obtain a copy of the manual.
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