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34 out of 50 (68%) reviewers recommend this product
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1 to 5 of 53 Reviews
1 – 5 of 53 Reviews
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3 out of 5 stars.
Not build durably it seems
2 years ago
Got this product as a gift and used it for two years and a half then it stopped freezing the water tray. Took it to a repair shop (Curtis advised this) and apparently the refrigeration unit has rust inside and can’t be serviced. Too bad because it was a great machine but must question the quality of the parts.
Yes, I recommend this product.
Helpful?
Response from Curtis International Ltd.:
2 years ago
Curtis International Ltd.
Hello Rick, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless Steel Ice Maker. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.
1 out of 5 stars.
I would give it a 0 if I could
5 years ago
Purchased this ice maker to replace our old one that stopped working. It’s a big machine and for the first day seemed to work well and lots of ice. The second day seemed to be slowing down and not as effective so took ice out, made sure water filled, stopped it and restarted etc to no avail. Literally by day 2 the machine is not working. It will fill with water and drain out, manual suggests it’s a coolant issue and to contact customer service. Don’t bother calling them, they just take your email address and say someone will get back to you.
No, I do not recommend this product.
Helpful?
Response from Curtis International Ltd.:
5 years ago
Curtis International Ltd.
Hello Nickname, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless Steel Ice Maker, 5-L. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.
3 out of 5 stars.
cheap parts made of plastic
5 years ago
We are on our second ice maker. We love not having to buy ice but this machine only lasts about a year. Second one broke the same as the first one. Little plastic back that holds the bucket snapped. Not under warranty anymore so we used a twisty tie to hold the bucket on so it will make ice. Doesn't push the ice cubes up and over but we help it.
No, I do not recommend this product.
Helpful?
Response from Curtis International Ltd.:
5 years ago
Curtis International Ltd.
Hello Rausch, We appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless Steel Ice Maker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.
2 out of 5 stars.
GREAT WHILE IT LASTS
6 years ago
This product is awesome while it works. We bought it because we use a lot of ice at my house and it kept us supplied...until it died. (You cannot put the ice in another container because it melts into a big blob of ice, and that is not good.) We have gone through 9 in the past couple of years and were hopeful when you changed the name of the manufacturer, that they would last longer. Can't afford another one so we are back to making cubes in the freezer and they are horrible! Our well water is horrible so we cannot hook a machine up to our taps. Love the product, but disappointed when they stop working.
Yes, I recommend this product.
Helpful?
Response from Curtis International Ltd.:
4 years ago
Curtis International Ltd.
Hello Shannon, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless Steel Ice Maker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.
2 out of 5 stars.
Great while it lasts
6 years ago
3rd one I've purchased, first one lasted a year and a half, bought a new one - lasted a couple of months so returned to the store for a replacement, this one went for 3 years. Hard to find another one that's a decent size for regular use. Have to try and see if repairable through a appliance repair shop. Of course 3 years later the price has gone up $30. Great when it works.
Helpful?
Response from Curtis International Ltd.:
4 years ago
Curtis International Ltd.
Hello Mike, we appreciate your feedback and would like to apologize for your recent experience with your Frigidaire Ice Maker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.
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1 - 10 of 20 Questions
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Most helpful answers
Q: How long does the ice stay frozen in then unit. Can it be left for several days . Dose the unit have refrigerated storage like a regular freezer ?.
10 years ago
2 Answers
A: Once the basket is full of ice it has to be transferred to the freezer or cooler in order for it to make more ice. I have left it over night, and the ice is still in the basket. It won't keep it frozen for several days though. The object of this is to make ice not keep it frozen.
10 years ago
Helpful?
Q: Who makes the Igloo Ice Maker?
10 years ago
2 Answers
A: I think I've answered my own question. Most indicators point to Salton as the Manufacturer (regardless of "source"#. Yes, I bought it - so, I have reasons to believe that - #enclosed documentation, etc.#. I still think it works well #even with limited capacities of water).
10 years ago
Helpful?
Q: La machine indique qu’elle manque d eau mais elle en a et elle ne produit plus de glace
Q: have any of the issues been address by the current reviews?
6 years ago
1 Answer
A: The product should last for several years and has an over-all market rating of 4.5 stars. If something were to go wrong, it is covered under warranty for 1 year and spare parts are available.
6 years ago
Helpful?
Q: Y a-t-il une façon de détacher le petit bac dans lequel les glaçons sont fait pour le nettoyer? Le mien est un peu sale mais je ne trouve pas de façon de le nettoyer.
Merci pour votre temps
A: Non, vous ne pouvez pas retirer le bac à glaçons pour le nettoyer. Nous avons recommandé de faire passer du vinaigre ou un détartrant, puis quelques tours d’eau pour éliminer les résidus. Si nécessaire, vous pouvez essuyer délicatement avec une serviette en papier ou un chiffon fin
Q: my ice maker evaporator rods, are losing their chrome finish and is turning a copper color, should I throw it away and buy a new one?
7 years ago
1 Answer
A: As long as there is no rust on it, there is no need to throw it away.
As FYI, below are the steps to clean the ice maker.
Stop the Ice Making Cycle by pressing the Power Button and the green LED
light will go out. Unplug the Ice Maker from the wall outlet. Allow the unit
to warm up to room temperature.
If the Water Tray is not in the vertical position behind the Evaporator
Fingers, gently push the Water Tray back so that all water drains into the
Water Reservoir.
Open the Drain Plug to drain out excess water.
Remove the Ice Basket.
Remove the Water Tube Screen and rinse under running water.
Clean the Ice Maker interior with a soft cloth dampened in warm water and
vinegar. Rinse with a clean damp cloth.
Replace the Drain Plug and the Water Tube Screen. Wash the Ice Basket
and Ice Scoop in warm soapy water. Rinse and dry.
Clean the exterior of the Ice Maker with a soft damp cloth. Use a mild
dishwashing soap, if necessary.
IMPORTANT NOTE: Do not clean the Evaporator Fingers.
7 years ago
Helpful?
Q: my ice maker freezing pins, are losing their chrome finish and is turning a copper color, should I throw it away and buy a new one?
7 years ago
1 Answer
A: As long as there is no rust on it, there is no need to throw it away.
As FYI, below are the steps to clean the ice maker.
Stop the Ice Making Cycle by pressing the Power Button and the green LED
light will go out. Unplug the Ice Maker from the wall outlet. Allow the unit
to warm up to room temperature.
If the Water Tray is not in the vertical position behind the Evaporator
Fingers, gently push the Water Tray back so that all water drains into the
Water Reservoir.
Open the Drain Plug to drain out excess water.
Remove the Ice Basket.
Remove the Water Tube Screen and rinse under running water.
Clean the Ice Maker interior with a soft cloth dampened in warm water and
vinegar. Rinse with a clean damp cloth.
Replace the Drain Plug and the Water Tube Screen. Wash the Ice Basket
and Ice Scoop in warm soapy water. Rinse and dry.
Clean the exterior of the Ice Maker with a soft damp cloth. Use a mild
dishwashing soap, if necessary.
IMPORTANT NOTE: Do not clean the Evaporator Fingers.
7 years ago
Helpful?
Q: Want it for the cottage and I'm using a generator. How many watts does it take to run this unit?
7 years ago
1 Answer
A: It takes 140W.
7 years ago
Helpful?
Q: Lorsque le plat de glace est plein lors d’une veillée est-ce qu’il y a une façon de la garder au froid dans la machine .
A: Il n'y a pas de section réfrigéré dans l'unité. La durée de congélation de la glace dépendra de la température ambiante à laquelle l'unité fonctionne
A: Ce modèle est couvert par une garantie d'échange d'un dans votre magasin Canadian Tire local. Si vous avez passé cette période, veuillez appeler au 1-800-968-9853 pour obtenir de l'aide.
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