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1 out of 1 (100%) reviewers recommend this product
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cold water
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for tight space
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3 out of 5 stars.
Hard to get pumped up about this product...
7 years ago
Installed no problem, save for the too tight space to tighten the mounting bolts. (can't get a wrench in) Placed it in-line on a closed re-circulation loop instead of using the supplied thermo valve as it was too much bother to remove the bathroom vanity to install. Also did not do the "isolation ball valves" and replaced "unions" with "push-on" 3/4" fittings. All is good, except the timer does not have the "power" or "force" to drive past a change of the On/Off pins. So it stops, like, forever. So no quick hot water in the morning. Or it runs continuously. (energy waste) Also appears that the plastic discharge fitting is NOT a one-way / back-flow valve, so if the pump is off, it does not prevent cold water to flow backwards rendering the fixture-in-use hot water to warm. Wife is NOT happy about that at 6 am. Going to fix all problems with a NOMA digital 24h/7d timer (CTC Product #052-9203-0) on the AC cord and add in a back-flow fitting (CTC Product #063-3752-2) where it loops back to the HWT cold water inlet pipe. So glad I got this at 50% off at CanTire (now at even further reduced clearance price as of this review date) or it would be going back for a refund . Otherwise, it does indeed do what it needs to do and saves many litres of wasted cold water down the drain.
Conditionally recommended.
Yes, I recommend this product.
Helpful?
Response from Burcam expert:
7 years ago
Burcam expert
if the timer does not function properly, please send it back to Burke Manufacturing along with a copy of your bill of sales and we will replace it no charge.
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Q: Is the 15,000 gals saved a year more of a savings than the cost of constantly replenishing the cooled water with hot water.
10 years ago
2 Answers
A: As long as you properly insulate the pipes to reduce heat loss, the cost of "reheating cold water" will be nil/negligible. Once the water flow cycle begins, you'll find "hot water" throughout the entire pipe run. We've gone from 2+ litres of cold water down the drain before starting the dishwasher to "we don't care anymore as it's so little".
7 years ago
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Q: Why does it refuse to pump toward the water heater
My pump instructions say it will not work to pump water toward the water heater. As I wish to use it in a recirculating loop this is hindering my operation. Can I change this?
10 years ago
2 Answers
A: I'm using this product in a re-circ loop and it's fine. The instructions must be wrong as even with a thermo-valve, the cold line is used to return hot water back to the tank.
However, during a "pump off" situation, cold water will flow backwards to blend with the hot to reduce temps of the hot at the fixture where it will / may blend with cold water. Run continuously or add in a back-flow / check valve avail. at CanTire as well.
7 years ago
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Q: Our water heater is in the middle of the house and we have bathrooms in two directions. Will this work for us?
10 years ago
1 Answer
A: It is possible to use more than one thermostatic valve to keep hot water at each branch of the piping. The supplementary valve can be ordered separately as special order at your local store. The valve part number is 310188.
10 years ago
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Q: Is there a built in check valve? So no chance of reverse flow when the pump is not runnig
11 years ago
1 Answer
A: There is no built in check valve in this product. It has been designed to work in an environment where the water is already under pressure so there is no possible reverse flow if the product is use in the application it has been designed for.
11 years ago
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Q: Return Line
I know this works without a return line, but it's easy for me to install one. Does it work with one if I install it?
12 years ago
1 Answer
A: Yes, it works and it is an advantage if you can easily install a return line.
12 years ago
Helpful?
Q: Does the thermostatic valve require metallic piping?
12 years ago
1 Answer
A: The thermostatic valve can be connected using any type of pipe but we include speedway flexible pipe in the box of the product to make it easier for the consumer to connect the valve.
12 years ago
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Q: Does this work on single handle faucet
some other companies that make a similar product do not work on single handle faucets.Since all our faucets are single handle. Will this work?
12 years ago
1 Answer
A: The thermostatic valve is installed prior to the faucet so it can work with both single or double handle faucets.
12 years ago
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Q: Can the Water Genie be used with a condensing instant water heating unit.
Our unit is a Navien NR-180 gas heater and does not have a recirculting pump in it. We have to wait for for the heater to turn on and heat the water before we get hot water at the tap. Really annoying.
12 years ago
1 Answer
A: We do not recommend this product for an installation on an instant water heater.
12 years ago
Helpful?
Q: How does this work?
13 years ago
1 Answer
A: The Hot Water GENIE is a pump and valve combination that maintains hot water in your line for instant delivery to every faucet in your home. It uses a pump at the water heater, which raises the pressure by 5 psi, along with an under-sink sensor valve, installed at the faucets located furthest away from the hot water heater. As the water in the hot waterline cools through sitting, it activates the thermostat in the under-sink sensor valve which allows the cooled water, from the hot water line, to be passed into the cold water line. This displacement of water creates a pressure differential in the hot water line and hot water is then pumped from the hot water tank keeping your water at a “ready-to-use” temperature throughout the home. A timer on the pump makes it more efficient during downtime and one unit serves the entire house.
Compatible with any standard hot water tank:
- No return line required
- No electricity under the sink
- Built-in 24 hour, 3 position timer with 9 foot cord and 115 V plug
- Uses less energy than a 25 watt light bulb
- Thermal bypass Technology
- Saves up to 15,000 gallons (57,000 litres) per year
- Maintenance free
- One unit serves the entire house
12 years ago
Helpful?
Q: What is the flow rate?
13 years ago
1 Answer
A: There is no flow rate per se. This pump is designed to raise the pressure in the hot water pipe to push the hot water to the thermostatic valve installed under the sink. So, the flow remains the same as it is in the pipe but the pressure raised up by 5 PSI.
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