Most products can be returned or exchanged at any Canadian Tire store within 90 days of purchase
Some products are non-refundable and non-exchangeable
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Had a previous unit and lasted 3 years. Purchased another unit and it is extremely noisy, and less functional than previous. I assume this one will only last 3 years or less too so when it goes, I will look for an alternative brand.
No, I do not recommend this product.
Helpful?
5 out of 5 stars.
Great water cooler.
3 years ago
It’s really good if a little noisy! Only had it 6-weeks so hope it lasts!
Yes, I recommend this product.
Helpful?
1 out of 5 stars.
Broke within 2 years
3 years ago
Bought this just over 2 years ago. Came home to a flood. Called the manufacturer “sorry they should last longer than that”. Not worth it for the price you pay.
No, I do not recommend this product.
Helpful?
1 out of 5 stars.
Disappointed
3 years ago
Bought this water cooler and had to return it in less than a year…. Water was room temperature once the bottle was half empty and unit shorts out. Would never buy again.
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Q: Is the water filtered? Does it require filters?
4 years ago
2 Answers
A: No filter
4 years ago
Helpful?
Q: Is there an option to turn off the hot water function completely, so its not heating water at all?
4 years ago
2 Answers
A: Yes, ours has never been turned on because of having kids.
4 years ago
Helpful?
Q: When the hot tank or cold tank is empty, does it have any safety feature that triggers the switch/switches off just so the unit wouldn’t overheat?
4 years ago
2 Answers
A: Would it have a fuse that trips and cuts the electrical current if ever the unit overheats? Just thinking what happens if the empty bottle warning light comes on and suddenly you’ll have a leak somewhere on the water supply line and nobody’s home. Leak will drain the reservoir and then the unit overheats.
4 years ago
Helpful?
Q: I would like to know, how to put probe on water bottles. For my master chef,Bottom-load Water Dispenser. Model no. 043-2338-4
5 years ago
2 Answers
A: These instructions are also available in the manual (page 4), attached above as well as located on our product page on our website.
5 years ago
Helpful?
Q: Is it BPA free?
8 years ago
2 Answers
A: How is this machine sanitized and cleaned?
7 years ago
Helpful?
Q: Problème:Lorsqu'on change la bouteille d'habitude en refermant la porte la pompe se met en marche ainsi que le refroidisseur. Depuis quelques fois, la pompe ne se met plus en marche , seulement le refroidisseur. Et le lumineux rouge continue de clignoter
Q: Why is there no on off switch? When i change it to a full water bottle the pump doesn't work automatically. I have to unplug it and plug it back in and that sucks. Is there a trick to this?
2 years ago
1 Answer
A: The on and off switch is located on the back left corner on mine
2 years ago
Helpful?
Q: Our bottom load water dispenser came with a white plastic part and two screws but no instructions as to what this is or where it goes. Help please.
4 years ago
1 Answer
A: Please contact the MASTER Chef Customer Support Team at:1-855-803-9313 for more assistance and instructions for your dispenser.
4 years ago
Helpful?
Q: what size of water bottle goes in the bottom of this water cooler
5 years ago
1 Answer
A: This water cooler is compatible with 12L or 19L bottles.
5 years ago
Helpful?
Q: Does this cooler have a light by the spout?
5 years ago
1 Answer
A: No, this unit does not have a light by the spout, however The MASTER Chef Matte Black Water Cooler (0432371) does have light up buttons.
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