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Support Order Status
FR
JBL

JBL Quantum 400 Gaming Headphones, Black

#574-0625-8

Quebec residents: For information on maintenance and repair click here.

JBL
JBL

JBL Quantum 400 Gaming Headphones, Black

$149.98

Product Details

Gain an audio edge. JBL Quantum 400 headset keeps you one step ahead with surround sound that engages you in the game and lets you anticipate every move. Designed for precision and immersion, JBL QuantumSOUND Signature helps you level up your performance for a real advantage in combat. JBL Quantum 400 also features a voice focus boom mic for clear multiplayer interactions, a game-chat balance dial, is certified for DISCORD, and compatible with TeamSpeak and more. A lightweight headband with memory foam ear cushions lets you game in comfort for hours on end. Up your game with JBL Quantum 400 headset and dominate your opponents.

  • Enjoy the game’s most immersive sound experience with personalized surround sound on JBL Quantum 400 Gaming Headphones

  • Gives you a true audio edge, makes every scene epic and every gamer more competitive

  • Flip-up, voice focus directional boom mic comes with auto on/off and mute features

  • Game-chat dial for seamless communication, certified by DISCORD

  • Created for PC gaming, also compatible with Xbox™, PlayStation™, Nintendo Switch™, Mobile, Mac, and VR

  • Also equipped with DTS headphone:X v2.0.

  • Also compatible with TeamSpeak and other communication platforms

Part Number QUANTUM400BK
Headphone Type Over-Ear
Smart System Compatibility No Smart Technology
Colour Black
Advanced Features Adjustable Head Strap, Built-in Microphone, Collapsible/Foldable, Lightweight, Sound Isolating, Long Battery Life
Assembled Length (in) 8.07 in
Assembled Width (in) 2.95 in
Assembled Height (in) 6.89 in
Effective Wireless Range (ft.) 0.00 ft
Power Source Plug In
Cushion Material Memory Foam
Accessories List Aux Cable
Number of Pieces 1
Wattage 1 W
Minimum Frequency Range (MHz) 0.00 MHz
Maximum Frequency Range (MHz) 0.02 MHz
Accessories List Aux Cable
Advanced Features Adjustable Head Strap, Built-in Microphone, Collapsible/Foldable, Lightweight, Sound Isolating, Long Battery Life
Assembled Height (cm) 17.50 cm
Assembled Height (ft) 0.57 ft
Assembled Height (in) 6.89 in
Assembled Length (cm) 20.50 cm
Assembled Length (ft) 0.67 ft
Assembled Length (in) 8.07 in
Assembled Weight (kg) 0.27 kg
Assembled Weight (lb) 0.60 lb
Assembled Width (cm) 7.50 cm
Assembled Width (in) 2.95 in
Assembled Width (mm) 75.00 mm
Colour Black
Cushion Material Memory Foam
Decibel Rating (dB) 98 dB
Effective Wireless Range (ft.) 0.00 ft
Headphone Type Over-Ear
Maximum Frequency Range (MHz) 0.02 MHz
Minimum Frequency Range (MHz) 0.00 MHz
Non-toxic When Used as Intended Yes
Number of Pieces 1
Package Depth (cm) 10.00 cm
Package Depth (in) 3.94 in
Package Height (cm) 24.50 cm
Package Height (in) 9.65 in
Package Weight (kg) 0.67 kg
Package Weight (lb) 1.48 lb
Package Width (cm) 23.00 cm
Package Width (in) 9.06 in
Power Source Plug In
Product Use(s) General Purpose
Smart System Compatibility No Smart Technology
Wattage 1 W
Warranty:
  • 1 yr repair
Online Ordering
  • Pick Up is free at most stores (some stores require a minimum order value before tax)
  • Shipping fee is based on size and weight of products and distance from address to store
  • Same-Day Delivery costs $9.99 per order
  • Online Ordering Information
Returns
  • Most products can be returned or exchanged at any Canadian Tire store within 90 days of purchase
  • Some products are non-refundable and non-exchangeable
  • The return policy outlined above may not apply to the product you are currently viewing. For complete details and eligibility, please refer to our Return Policy for exceptions.

Review Highlights

List of Pros Highlights
List of Cons Highlights

Reviews

Rating Snapshot

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59 reviews with 5 stars.
23 reviews with 4 stars.
18 reviews with 3 stars.
9 reviews with 2 stars.
26 reviews with 1 star.

Overall Rating

3.6
64 out of 78 (82%) reviewers recommend this product

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  • quality
  • satisfaction
  • comfort
  • microphone
  • for gaming
  • sound quality
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1 to 5 of 135 Reviews.
1 – 5 of 135 Reviews

Dommage..

2 months ago
Comme dit dans d'autre commentaires, le casque est assez fragile, j'ai casser le fait qu'il fonctionne en usb c et le rgb en une chute d'un demi mettre et ce moins de 6 mois après l'avoir acheter. Et puis maintenant des années après son achat, il est user certes mais le plastique est très abimer et finira par lâcher d'un jour à l'autre... Dommages car micro bien et son aussi...
  • Review photo 1.
  • Review photo 2.
  • Review photo 3.

Originally posted on jbl.com

Response from jbl.com:
2 months ago
Customer Support
Nous vous remercions de votre commentaire. Si vous avez besoin d'aide, nous vous invitons à contacter notre équipe du service clientèle JBL Harman. https://support.jbl.com/fr/fr/

Very satisfied

7 months ago
Bought 2 pair for both of my Grand boys and the absolutely LOVE them! Very nice quality and everyone is happy! Would highly recommend :)

Originally posted on jbl.com

RGB functionality a kiss but a great product

8 months ago
A good sound quality and fairly decent physical quality, the RGB lighting stopped working properly on mine almost immediately hence the 4 star review but other than that they are great

Originally posted on jbl.com

Happy with my purchase

8 months ago
I bought these for my WFH call job and they work great for that and for gaming.

Originally posted on jbl.com

Great cans

9 months ago
Amazing sound quality....lovevthe detachable cables too very comfy too

Originally posted on jbl.com

1 – 5 of 135 Reviews

Questions

1 - 10 of 45 Questions

Q: bonjour, j'ai acheté il y a peu un casque jbl quantum one mais malheureusement le câble usb décorne et j'ai beaucoup de mal pour le faire fonctionner correctement car la connexion de l'usb se coupe. Avez vous cette piece en stock ?

3 years ago
Translate with Google

Originally posted on jbl.com

2 Answers
  • A: Bonjour, je suis navré d'entendre que vous rencontrez des problèmes avec le cable USB de votre JBL Quantum One. Malheureusement nous ne vendons pas des pièces détachées mais je vais joindre un lien directe au produit que vous trouverez au site web de notre service technique MySav: https://ecommerce.mysav.eu/fr/jbl/1190-cable-usb-controleur-pour-jbl-quantum-one.html Cordialement, Richie.
    3 years ago
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Q: Hi There, Are the cables used braided?

6 years ago

Originally posted on jbl.com

2 Answers
  • A: Yes. The cables on our JBL Quantum 400 are braided.
    6 years ago

Q: Are the Quantum 400s wireless or wired?

6 years ago

Originally posted on jbl.com

2 Answers
  • A: The JBL Quantum 400 are wired headphones that use both a 3.5mm aux cable or a type-C to type-A USB cable. For more details on our Quantum Series, you can check it out here: https://www.jbl.com/quantum.html
    6 years ago

Q: How long does the battery stay charged

8 months ago

Originally posted on jbl.com

1 Answer
  • A: Thanks for your question. Our JBL Quantum 400 is a portable headset that needs to be connected to your PC/Laptop for use. If you're looking for wireless gaming headphones, we recommend the JBL Quantum 360X, 810, or 910 models.
    8 months ago

Q: Bjr peut t'on enlever le micro du casque mercie de votre gentiellesse

2 years ago
Translate with Google

Originally posted on jbl.com

1 Answer
  • A: Merci pour votre question. Le microphone ne peut pas être retiré sur le JBL Quantum 400 car il est un microphone intégré. Pour davantage d'assistance, nous vous invitons à contacter notre équipe du service clientèle JBL. (France) https://support.jbl.com/fr/fr/ (Belgium) https://support.jbl.com/be/fr/ (Switzerland) https://support.jbl.com/ch/fr/ Merci.
    2 years ago
    Translate with Google

Q: J ai acheté un casque jbl quantum 400. Je joue sur xbox one s, j ai branché le câble usb à la xbox, mais quand je branche le câble audio j ai le son du jeu mais mon micro ne fonctionne pas. Que dois-je faire pour le faire fonctionner?

2 years ago
Translate with Google

Originally posted on jbl.com

1 Answer
  • A: Bonjour, Si vos amis ne vous entendent pas, assurez-vous d'abord que votre micro n'est pas coupé, puis vérifiez dans les paramètres du casque que la sourdine automatique n'est pas réglée sur Élevé (essayez de désactiver la sourdine automatique). Vérifiez vos paramètres audio : accédez à Paramètres > Général > Volume et sortie audio et assurez-vous que l'option « Micro casque » est activée.
    2 years ago
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Q: Are these headphones Bluetooth capability

2 years ago

Originally posted on jbl.com

1 Answer
  • A: Thanks for your question. Our JBL Quantum 400 doesn't have a Bluetooth feature. If you're looking for a headphone that does support Bluetooth connection, you might want to check our JBL Quantum 800 and later versions of our JBL Quantum series of Headphones.
    2 years ago

Q: is the audio wire 3.5 mm to 3.5 mm or is it 3.5 to 2.5 mm

3 years ago

Originally posted on jbl.com

1 Answer
  • A: Our JBL Quantum 400 comes with a 3.5mm jack to 3.5mm jack Audio Cable.
    3 years ago

Q: Est ce compatible avec un pc de gamer?

3 years ago
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Originally posted on jbl.com

1 Answer
  • A: Merci pour votre demande. En réponse à votre question, oui, le Q400 est compatible avec un PC de gamer. Pour davantage d'assistance, nous vous invitons à contacter notre équipe du service clientèle JBL. (France) https://support.jbl.com/fr/fr/ (Belgium) https://support.jbl.com/be/fr/ (Switzerland) https://support.jbl.com/ch/fr/ Merci.
    3 years ago
    Translate with Google

Q: Are they compatible with an iPhone? 

4 years ago

Originally posted on jbl.com

1 Answer
  • A: Thank you for your question. The JBL Quantum 400 can be connected via audio cable 3.5mm, but not over Bluetooth. If your iPhone is capable of an adapter for the 3.5mm cable, then yes, you can connect the JBL Quantum 400 to your phone. Should you wish to receive further support, you may contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance. Please see https://uk.harmanaudio.com/support-contact.html#ns for further details. Thank you.
    4 years ago
1 - 10 of 45 Questions