Black & Decker Burr Mill Coffee Bean Grinder

This grinder is excellent. It grinds evenly and properly. Easy to wash and use. Nice design.

With all of the negative reviews regarding the difficulty in cleaning the burrs in this grinder WHY would you simply not tell people how to do it instead of giving these repetitive answers? The instructions are poor and the picture seems to show a hand holding a small tool. Is there such a tool? Just clarify the procedure !!

[This review was collected as part of a promotion.] Bought it 10 months ago. Somewhat happy. But besides the low price, i would not have boughten it.

Won’t come apart as per manual to clean. Don’t buy

[This review was collected as part of a promotion.] I bought this unit due to its large capacity. Opened the package and took out the instructions and it recommended cleaning all parts prior to use. Took off the top and proceeded to remove the burr grinder attachment. Manual said to turn it clockwise for removal. Tried many different approaches to get it out and failed miserably. Next day called the store and they said that they would exchange it for a new one. In my frustration I went online and found the same Burr Grinder $18.00 cheaper. Forturnately the store I purchased it at gave me a price matching credit from my original bill of sale. The manager efficiently handled my complaint and went to get a replacement from stock. He came back and explained that to remove the Burr Grinder part from the filling cup you had to first remove the bucket from the base of the machine which cancelled the safety feature and allowed the Burr Grinder to be removed by twisting it clockwise. It seemed like a magnet system held the Burr Grinder in the bean cup as a safety feature. Could not find that kind of instruction in the manual.. Now to wash it and clean it up. Looking for good results. Fully adjustable for grind selection and number of cups to grind.