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Q: does the light (fire) turn on without the heat on?
12 years ago
2 Answers
A: Yes, the flame effect works independently from the heat. There are also two heat settings.
12 years ago
Helpful?
Q: For the Amsterdam Fireplace, what is the maximum weight it can support, e.g. TV, books etc.... ?
10 years ago
1 Answer
A: It must not exceed 90lbs.
10 years ago
Helpful?
Q: Is the Amsterdam Fireplace energy saving ? Please give an estimate on energy cost of running it non-stop for 24 hrs.
10 years ago
1 Answer
A: Unfortunately, we cannot tell you the exact cost of energy on a fireplace when running it 24hrs. We offer the wattage information on the manual and with that information the customer can contact the Hydro company and request to have this cost calculated. However, we do not recommend to have the fireplace running for 24hrs nonstop.
9 years ago
Helpful?
Q: is there a corner option?
11 years ago
1 Answer
A: No, there is not a corner option.
11 years ago
Helpful?
Q: What is the minimum frontal distance away from objects
I wold like to know what is the minimum distance this unit must be from items located in front.
Also if there are any other limitations.
11 years ago
1 Answer
A: The flame is not real. it is only a 40 watt light bulb inside flickering to look like fire. It has a small heater a fan inside for heat. No restrictions to objects in front.
11 years ago
Helpful?
Q: What are the actual dimensions of the unit.
This is listed on the site
31-1/2 W x 11-7/8 D x 27-1/2" H (80 x 30 x 70 cm)
This is listed on the Sale brochure
27-1/2" W x 11-7/8 D x 31-1/2 H
11 years ago
1 Answer
A: it is 31-1/2 W x 11-7/8 D x 27-1/2" H (80 x 30 x 70 cm).
11 years ago
Helpful?
Q: Does this firebox have any kind of thermostat on/off control?
12 years ago
1 Answer
A: Dual heat setting: 750w / 1500w. Heats up to 400sq.ft.
12 years ago
Helpful?
Q: Does this fireplace come with a remote control to operate it?
12 years ago
1 Answer
A: No
12 years ago
Helpful?
Q: Noise?
I just purchased this fireplace and find that the flame feature is quite noisy when turned on. The fan/heater is not on at the time. Is this normal?
12 years ago
1 Answer
A: Follow the instructions for changing light bulbs, to remove the glass etc. Once the unit is open, you will see the 'spinner' which created the flame effect. There may be kinks in the spinner which is causing it to scrape on the metal. You can straighten this with your fingers. Also check the 2 screws holding the flame motor are secure.
12 years ago
Helpful?
Q: Material and weight
Is the frame made of solid wood?
What is the weight of the fireplace?
12 years ago
1 Answer
A: The 64-3388 is particle board and weighs 52 lbs.
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