Worx
WORX 12A Dethatcher, 14-in
#399-4990-0
$199.99
Top Rated
Unfortunately, this product is discontinued in your selected store and nearby stores.
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Quebec residents: For information on maintenance and repair click here.
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Product Details
WORX 12A Dethatcher is built with a powerful 12A high-torque motor to remove tough layers of dead grass
Features a 14" (35.6 cm) cutting width with up to 4000 RPM tine speeds
Includes 3-position height setting functionality for added flexibility
Easy start dual action switch
Improves soil conditions to encourage strong, healthy root growth
| Part Number | WG850 |
|---|---|
| Outdoor Equipment Product Type | Dethatcher |
| Assembled Height (in) | 25.20 in |
| Assembled Length (in) | 22 in |
| Assembled Width (in) | 12.80 in |
| Assembled Weight (lb) | 22.0 lb |
| Motor Size (a) | 12 A |
| Outdoor Equipment Power Type | Electric |
Warranty
- This product carries a 3 year exchange warranty redeemable at any Canadian Tire store.
Online Ordering
- Pick Up is free at most stores (some stores require a minimum order value before tax)
- Shipping fee is based on size and weight of products and distance from address to store
- Same-Day Delivery costs $9.99 per order
- Online Ordering Information
Returns
- Most products can be returned or exchanged at any Canadian Tire store within 90 days of purchase
- Some products are non-refundable and non-exchangeable
- The return policy outlined above may not apply to the product you are currently viewing. For complete details and eligibility, please refer to our Return Policy for exceptions.
Compare Similar Products
Only Show Differences | Currently Viewing | |||||
| Ratings | ||||||
| Outdoor Equipment Product Type | Dethatcher | |||||
| Assembled Height (in) | 25.20 in | |||||
| Assembled Length (in) | 22 in |
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1 to 5 of 228 Reviews
1 – 5 of 228 Reviews
Most Recent
1 out of 5 stars.
Needs improvement
8 months ago
Although only two bolts need to be removed to replace tynes, the nuts just turn not coming out. After removing the top, found it full of dry grass. Is this a FIRE hazard?
No, I do not recommend this product.
Originally posted on worx.com
Response from worx.com:
8 months ago
Worx Customer Service
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing with the bolts. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
1 out of 5 stars.
Died after first season
8 months ago
Did an amazing job the first season. We couldn’t believe the grass that was missed from just raking. I did the side last week ok and went to do the front today and just as we was doing the last piece it died. Complete garbage.
I think the design is what made it die so quick. Bad motor that can’t handle the amount of dead grass in my yard.
No, I do not recommend this product.
Originally posted on worx.com
Response from worx.com:
8 months ago
Worx Customer Service
Hello There!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This tool is covered by a 3-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
1 out of 5 stars.
Died after one season
a year ago
Worked great for the first season. Ran 10 minutes today and died. Junk.
No, I do not recommend this product.
Originally posted on worx.com
Response from worx.com:
a year ago
Worx Customer Service
Hello Valued Customer,
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. WORX tools are covered by a three-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please check out our self-help option on our website for more information about warranty replacement claims https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
1 out of 5 stars.
A good idea, poor execution
a year ago
[This review was collected as part of a promotion.] Love the idea of this product, but from the first use it over heats and you have to wait an hour to continue to do the work. The bag holds little and falls off all the time. Should of returned it. I own a worx lawnmover and snowblower and love them. Wish I could get it fixed or exchanged
No, I do not recommend this product.
Originally posted on worx.com
Response from worx.com:
a year ago
WORX Customer Service
Hello Valued Customer,
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue you are experiencing so we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 7 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
4 out of 5 stars.
Works
2 years ago
This product works well does what it is supposed to do. Only negative for me is that that bag doesn't work well , thatch builds under the bag and pops it off.
Yes, I recommend this product.
Originally posted on worx.com
1 – 5 of 228 Reviews
Questions
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1 - 10 of 110 Questions
Most helpful answers
Q: What is the model number? This machine does not exist on WORX website for more info
6 years ago4 Answers
A: I contacted the Worx office in the US directly. First response was we don't make a dethatcher. Upon closer viewing, this is exactly the same as the CT brand of equipment, just a different color. The information manual is poor at best, so you had better be a real good troubleshooter as there is nowhere to turn to for help. Writing in here for assistance is not the way to go.
6 years agoHelpful?
Q: How can I get replacement tines for this machine, and how much are they?
4 years agoOriginally posted on worx.com
2 Answers
A: Hello Valued Customer. You can purchase replacement tines directly with a customer service agent. Also, WORX tools are covered by a three-year manufacturer’s warranty and it covers missing and malfunctioning parts. For warranty eligibility criteria and questions, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 9 am until 3 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
4 years ago
Q: Were can i buy replacement springs mine wore put after 2 uses.
4 years agoOriginally posted on worx.com
2 Answers
A: Hello Valued Customer. You can purchase replacement springs directly with a customer service agent. Also, WORX tools are covered by a three-year manufacturer’s warranty and it covers missing and malfunctioning parts. For warranty eligibility criteria and questions, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 9 am until 3 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
4 years ago
Q: Is this battery? Or electric cord use?
4 years agoOriginally posted on worx.com
2 Answers
A: Cord only
4 years ago
Q: tIf I was to use a 100foot extention cord what voltage would i use
4 years agoOriginally posted on worx.com
2 Answers
A: 115 V
4 years ago
Q: Is this corded or battery? Would hate to have to drag a cord around.
4 years agoOriginally posted on worx.com
2 Answers
A: Well then you don't want this one. Because you do have to drag a cord around.
4 years ago
Q: So it is not also a lawn mower? I have a very small yard
4 years agoOriginally posted on worx.com
2 Answers
A: No this is not a lawn more.
4 years ago
Q: I have a rather large side yard, how many extension cords or feet of extension cords can I add to this?
5 years agoOriginally posted on worx.com
2 Answers
A: Extension cords come in various lengths and wire gauges. Since this is a 12 amp motor, a 50 foot, 14 gauge extension cord will handle this load because it is sized for loads between 10 and 15 amps. If longer lengths are needed, you will have to step up to a 12 gauge extension cord. The reason for this is voltage drop. At 50 feet, a 14 gauge extension cord will deliver adequate voltage to a motor. If the cord length is doubled, the voltage may drop for example from 120V to maybe 90 volts or less. When the voltage drops below an acceptable level, the motor starts drawing more current to compensate. Excessive motor current generates heat within the motor windings and will cause damage or eventual burn out.
4 years ago
Q: Is works going to make a battery operated do you Thatcher?
5 years agoOriginally posted on worx.com
2 Answers
A: I asked te same question and they responded, not at this time there are no plans.
5 years ago
Q: What kind of extension cord should be used with this?
5 years agoOriginally posted on worx.com
2 Answers
A: Extension cords come in various lengths and wire gauges. Since this is a 12 amp motor, a 50 foot, 14 gauge extension cord will handle this load because it is sized for loads between 10 and 15 amps. If longer lengths are needed, you will have to step up to a 12 gauge extension cord. The reason for this is voltage drop. At 50 feet, a 14 gauge extension cord will deliver adequate voltage to a motor. If the cord length is doubled, the voltage may drop for example from 120V to maybe 90 volts or less. When the voltage drops below an acceptable level, the motor starts drawing more current to compensate. Excessive motor current generates heat within the motor windings and will cause damage or eventual burn out.
4 years ago
1 - 10 of 110 Questions
