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2 out of 5 stars.
Simple to set up
6 years ago
I purchased two of these solar heaters to raise the water temperature in my 15' x 30' above ground pool. Performance is highly disappointing! Installation is as per manufacturer's recommendations with a bypass systems when 2 units are employed. All piping and connections are 1 1/2" diameter throughout. Water flow can be diverted to direct return to pool when sun is not shining.Only set up in mid August so perhaps season too short for maximum benefit. Would welcome suggestions to improve efficiency.
No, I do not recommend this product.
Helpful?
1 out of 5 stars.
LEAKS LEAKS
6 years ago
Don't waste your money. It leaks from every hose connection no matter what you do. After following the instructions (leaks), then a trip for more hose clamps (no enough are provided in box)(leaks), and finally a trip for washers (I wanted to see if i could get this to work)(leaks); I finally admitted defeat and returned it.
Helpful?
Response from GAME_Expert:
6 years ago
GAME_Expert
Thanks for your interests in GAME merchandise. We apologize for the inconvenience. At this time, I'd like to ask that you contact GAME's Consumer Relations Division and allow us to handle the Warranty. Our office hours are M-T (8am to 5pm) & Friday (8am to 2pm) UTC-7 Closed Saturday & Sunday. Please contact 1.888.382.5988 ext 135
1 out of 5 stars.
Save Your Money!
6 years ago
We bought these panels hoping to heat our pool. They leak constantly no matter what clamps we use. The panels haven't been operational even once. We'd give them a "0" rating but that isn't an option. Save your money and buy a different product.
Helpful?
5 out of 5 stars.
Worth the money
6 years ago
Had the pool for 2 seasons, last year (without the heater) half hour tops for swimming bc water never reached higher than 70. Installer this heater 3 weeks ago, pool is darn near 80! Well worth the money - excellent investment
Only downside - make sure you have a variety of clamps when installing can be a little tricky
Helpful?
1 out of 5 stars.
MAUVAIS ACHAT
6 years ago
Ne fonctionne pas et j en n est 2. L eau circule trop vite dans le système, il faut diminuer le débit de circulation mais la pompe force et l eau ne circule plus assez vite dans la piscine.
Thank you for your review and feedback, we apologize for the inconvenience. If you will please contact Customer Service, we would be happy to rectify the issue for you. 888-339-2546 Ex. 135.
Questions
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Most helpful answers
Q: Is the direction of flow through the heater reversible? Or must I come Ted accordionists to “in” “out” labels on the panel?
6 years ago
2 Answers
A: Thanks for your support with GAME product. Our system are not equipped with a check valve. so the In/Out indicators are void. We (GAME) ask that you place the unit in the best location for direct sunlight. If you require further assistance, please contact 1.888.382.5988 ext. 135
6 years ago
Helpful?
Q: Hi, is this unit compatible with the Bestway Steel Pro Max pool (round 10 feet x 30 inches) ?
A: Thanks for your interests in GAME products.
- Answer: At this time, I am unable to answer this question. Our units are not tested for the BTU that you have requested.
6 years ago
Helpful?
Q: How do you stop the leaks!!!! My husband has spent more than 3 hours trying various hoses/clamps etc and no luck! HELP!!
6 years ago
1 Answer
A: You should call customer service for the product for assistance regarding your specific issue: 1.888.382.5988
6 years ago
Helpful?
Q: Does this heater work with the SummerWaves 15ft soft sided pool for connecting?
6 years ago
1 Answer
A: The pool solar heater should work with this pool.
6 years ago
Helpful?
Q: I have 20x40 in-ground pool and am wondering if this would still work. I understand that I'd need the bypass kit, and that it would obviously take longer to notice a rise in temperature, but is there any reason why this wouldn't work?
6 years ago
1 Answer
A: It would work, but the customer should use more than 1 solar heater for a pool that size. We recommend one heater would best support a pool with 45,000 litres. A 20X40 would have more than that, it depends on the depth. A bypass kit would be required if using more than 1 solar heater, and it would take longer to heat based on the actual litres in the pool
6 years ago
Helpful?
Q: Can this heater sit 36inches or so higher then the pump and sand filter
6 years ago
1 Answer
A: We ask that the Solar Heaters not to exceed 60” above the water level (of the pool).
6 years ago
Helpful?
Q: Will it work with a salt water system
6 years ago
1 Answer
A: Yes, this heater will work with a salt water pool system.
6 years ago
Helpful?
Q: Will this work with an intex pool?
6 years ago
1 Answer
A: Yes it sure will. Please contact GAME Customer Service with any further questions. We value your feedback. 888-339-2546 Ex. 135
6 years ago
Helpful?
Q: We just bought this above pool heater and is not working, my question is, can we put the heater ok our shed roof to get better advantage of sun???
6 years ago
1 Answer
A: Thank you for your inquiry.
Please adjust the run time of the Pool Filter System to come on at a later time of the day (eg; Change from 8:00am to 12:00p). If the unit is to be elevated, we ask that the unit not exceed 60” (152.4cm) above the water level. Contact us directly if you have any other issues or questions. We value our customers! 888-339-2546 Ex. 135 or products@game-group.com
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