Breville Bambino™ Espresso Machine, Brushed Stainless Steel

Terrible machine and terrible customer service. Bought this in May 2025, by Aug-Sep 2025 the double shot volume was 4 times what was originally (and supposed to be). Called cust service, told me how to re-adjust the shot. Took a lot of time - had to shop (you need a measurement - got a syringe, you need a glass like in their videos so you can mark it on the outside, etc.) and spent 2 hours and a lot of coffee to make it work properly. Yes, you need to try this with coffee in the portafilter eventually ... March 2026 it broke again, it gives 4 times what it should AGAIN!!! Consistently!!! Called customer service and they wanted me to do the adjustment again as part of their "troubleshooting" and then if it is consistent they solved the problem. I don't have the syringe and the glass anymore so I can't, and not sure if I wanted to. I know it will be consistent for about 4 months and then it will reset again, it reseted twice since I bought it! Did that adjusting once, why do you want me to do it again? And maybe again? I asked them to replace the machine. The guy didn't understand (or want to understand), kept saying that we need to do the troubleshooting and other things (kill you with their process ...). Still couldn't explain the 4 times volume! Could not address the real cause. Went around in circles, like talking to a wall! The agent opened a case for a supervisor to call me, said 24-48 hrs, it's been 2 days but haven't heard yet.

Finally can make my latte, the only thing is, 2 weeks in now and I still find it hard to lock in the filter. I have to give like 200% more effort and takes me 5 mins to try and error.

I haven't used it enough to give 5 stars. I really like how compact it is and still very good

I will be returning. Worked for one week. I’ve followed all the instructions included as well as you tubing every possible problem. It’s defective

Very happy with my first espresso machine, makes great tasting espresso and seems like a quality machine. I spend a lot of time watching videos and reading reviews before purchasing an espresso maker and I settled on this one. Would definitely recommend for someone who wants to get into espresso like me.