Nespresso
Nespresso Vertuo Next Premium Coffee & Espresso Machine by DeLonghi, Matte Black
#399-7587-4
$199.99
Unfortunately, this product is discontinued in your selected store and nearby stores.
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Product Details
Vertuo Next takes the full range of Nespresso coffee styles even further with five cup sizes available to brew at the touch of a button. With a sleek new design made from 54% recycled plastics and stylish chrome accents, Vertuo Next will fit any kitchen and to go the extra mile, even connects to Wi-Fi and Bluetooth to ensure its software is always up-to-date.
Nespresso Vertuo Next takes the full range of Nespresso coffee styles even further
Versatile cup sizes: One machine, 5 coffee sizes (Alto, Mug/Coffee, Gran Lungo, Double Espresso, Espresso)
Large capsule for Alto and Mug/Coffee, Medium for Gran Lungo and Double Espresso and a small one for Espresso
A perfect in cup result every time and for all cup sizes with naturally formed crema
Code reading technology for blend specific parametric brewing
Simple and convenient one-touch brewing
Automatic capsule ejection
Adjustable drop tray
Wi-Fi and Bluetooth connectivity
Code reading technology
Centrifusion™ technology for an exceptional coffee quality
Fast heat up time: 30 seconds
Capsule tasting pack included
Colour: Matte Black
| Part Number | ENV120BMCA |
|---|---|
| Colour | Black |
| Number of Cups Capacity | 1 |
| Wattage | 1500 W |
| Assembled Height (in) | 12.00 in |
| Assembled Depth (in) | 14 1/4 in |
| Assembled Width (in) | 5.50 in |
| Package Weight (lb) | 13.49 lb |
Warranty
- This product carries a 1 year exchange warranty redeemable at any Canadian Tire store.
Online Ordering
- Pick Up is free at most stores (some stores require a minimum order value before tax)
- Shipping fee is based on size and weight of products and distance from address to store
- Same-Day Delivery costs $9.99 per order
- Online Ordering Information
Returns
- Most products can be returned or exchanged at any Canadian Tire store within 90 days of purchase
- Some products are non-refundable and non-exchangeable
- The return policy outlined above may not apply to the product you are currently viewing. For complete details and eligibility, please refer to our Return Policy for exceptions.
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Only Show Differences | ||||||
| Ratings | ||||||
| Colour | Black | Stainless Steel | Stainless Steel | Silver | Stainless Steel | |
| Number of Cups Capacity | 1 | 1 | 1 | 1 | 1 | |
| Wattage | 1500 W | 1600 W | 1250 W | 1250 W | 1450 W |
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1 to 5 of 3295 Reviews
1 – 5 of 3295 Reviews
Most Recent
1 out of 5 stars.
5 year life span.
5 days ago
I received this as a gift about 5 years ago, it just died. I spoke to a technical specialist, they said it was an electrical issue and could not be fixed. I then spoke to a supervisor who said, "That is an appropriate life span for this machine. We do have other (more expensive) machines which last longer." He offered me a discount towards the purchase of a new machine. When I asked why I should add my dead machine to my landfill/recycling bin only to have to do the same thing eventually with the next Nespresso, he said "That is the best I can do."
-----
To continue: After I saw the response from Nespresso: (....Rest assured that we'll be happy to further assist you via live chat on our website....) I reached out one again through the chat. And this was the response:
"Please note that as agents from the digital chat, we can only share with you troubleshooting steps that you may follow to try fixing your machine."
So, it was a total waste of time. Plus my initial chat was disconnected, so I spend a total of another 30 minutes with Nespresso only to be now futher ahead.
Originally posted on Nespresso Canada
Response from Nespresso Canada:
6 days ago
Nespresso Canada
Thank you for sharing your feedback with us, Kenny. We're sorry to hear your last contact with Nespresso Club did not meet your expectations regarding your Vertuo Next machine. Trust that we strive to remedy any situation brought to our attention, as we want to provide the highest quality experience with every cup of coffee our members brew.
Rest assured that we'll be happy to further assist you via live chat on our website. If you prefer, you can equally reach us on our social media platforms such as X, Instagram or Facebook. We are confident that we will find a solution, so you can continue to enjoy your coffee. Thank you for your time and patience!
1 out of 5 stars.
Don't buy this model
17 days ago
If you're shopping for a Nespresso machine do NOT buy this one. I've gone through two Vertuo Next machines in a three year span and both have stopped working due to a mechanical water pump issue. I can't tell you how many pods have been wasted because the machine will randomly stop working despite being perfectly fine the previous day. I love the taste and quality of Nespresso coffee and I've already purchased a different model, but I have to say I'm disappointed that their machines barely last for two years. For a company that prides itself on recycling and sustainability they should be more dedicated to creating a longer lasting product and avoiding their machines ending up in landfills.
Originally posted on Nespresso Canada
Response from Nespresso Canada:
16 days ago
Customer Relationship Centre
Thank you for sharing your impressions with us, Meg. We appreciate your feedback regarding the manufacture of the Vertuo Next model, as it provides valuable guidance for enhancing both our products and customer experience. Your comments will be carefully reviewed. We also wish to assure you that we strive to remedy any situation brought to our attention, as we aim to provide the highest quality coffee experience with every cup of Nespresso our customers brew. While we understand this device has already been replaced, technical support remains available at 1.855.325.5781 should you need any assistance with your new device. Our machine specialists will be delighted to speak with you!
1 out of 5 stars.
a month ago
I had 5 coffees and all tasted not really good. And then it stoped working and it’s just sitting there for while
No, I do not recommend this product.
Originally posted on Nespresso USA
Response from Nespresso USA:
a month ago
Customer Service
We share your disappointment with your machine experience, Shirin, and appreciate your honest review. We feel confident we can help resolve your machine concerns to your satisfaction with comprehensive troubleshooting assistance. Please give us a call at 1-800-562-1465. We are available 24 hours a day seven days a week and look forward to connecting soon. Thank you.
5 out of 5 stars.
Coffee of quality
2 months ago
I love my Nespresso. Bought it 1 month ago. Make quality coffee. Try it with the milk frother, it's delicious.
Yes, I recommend this product.
Originally posted on Nespresso Canada
Response from Nespresso Canada:
2 months ago
Customer Relationship Centre | Nespresso Canada
Thank you for sharing your positive review with us, Jean-F. We are delighted to hear that your Vertuo Next has been delivering the coffee quality you were looking for. Wishing you many more exceptional coffee moments ahead!
1 out of 5 stars.
Très déçu
3 months ago
Très déçu de cette machine. Fermeture nécessite d’appliquer de la force. Pas de créma persistante, disparaît au bout de quelques minutes. Café pas assez chaud. Le résultat ressemble à un café filtre (au prix de Nespresso…). Plastique fragile.
Très bon service après-vente de Nespresso, garantie de satisfaction la machine est retournée.
No, I do not recommend this product.
Originally posted on Nespresso Canada
Response from Nespresso Canada:
3 months ago
Centre de Relation Client | Nespresso Canada
Merci d’avoir pris le temps de partager votre expérience. Nous sommes sincèrement désolés que la Vertuo Next n’ait pas répondu à vos attentes. Cela dit, nous sommes heureux que notre service après-vente ait pu vous accompagner avec attention. Votre satisfaction nous tient à cœur, et nous espérons avoir l’occasion de vous offrir une meilleure expérience à l’avenir.
1 – 5 of 3295 Reviews
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