Most products can be returned or exchanged at any Canadian Tire store within 90 days of purchase
Some products are non-refundable and non-exchangeable
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1 out of 5 stars.
Piece of junk
6 years ago
Seized up after 5 hours of use. As it’s in a secondary water supply, hardly used and warranty expired.
Helpful?
1 out of 5 stars.
Among my worst purchases ever
11 years ago
there are no shops that will repair these pumps and you can't get parts for most Mastercraft power tools and equipment.
No, I do not recommend this product.
Helpful?
1 out of 5 stars.
Worst purchase ever
12 years ago
Pump is 18 months old warranty is one year. Just used on cistern for two people so not lot of use in a day. Something has broken inside, motor still works but not makeing pump work. Sounded like bearing siezed up just as it quit pumping. Now I have to go buy new pump!!! Will it be CTC I think not
No, I do not recommend this product.
Helpful?
Questions
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1 - 10 of 15 Questions
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Q: where can I get a seal kit for this pump. Pump ran dry for some time and seals need replacing.jo
6 years ago
1 Answer
A: We recommend calling the manual helpline at 1-800-689-9928 for assistance.
6 years ago
Helpful?
Q: Ou se trouve la bidule pour mettre de l'air dans le ballon ?
Merci.
Chantal
Q: Is this pump manufactured by Flotec for Canadian Tire? If not can you say who the manufacturing company is?.
Looks like a Flotec pump, but reviews (all negative) indicate spare parts are not available from Canadian Tire. I want to return the pump before I install it unless you can say who the manufacturer is so I can assess the potential reliability.
7 years ago
1 Answer
A: This item is manufactured overseas in China. Replacement parts are not available as this product carries a 3 year exchange warranty with proof of purchase.
7 years ago
Helpful?
Q: Concernant la pompe 062-3589-4 / 0.5 hp / sur quel voltage il est possible de la raccorder et quelle est la garantie de cette pompe
A: Cette pompe sera connectée a 115 volts ou 230 volts. Il y a un interrupteur de selection de tension en haut de la boîte qu'il vous faut pour enlever deux vis du couvercle pour accede a l'alimentation et aller a la tension appropriée puis remplacer le couvercle. Ceci est un processus facile et est expliqué dans le manuel.
Cet article est couvert par une garantie Canadian Tire de trois ans honorée dans tout magasin Canadian Tire.
Q: The pump cycles on every 15 minutes and there are not apparent leaks. How can i correct this ?
10 years ago
1 Answer
A: To troubleshoot further, please contact Mastercraft Customer Service at 1-800-689-9928.
10 years ago
Helpful?
Q: Peut-on avoir accès aux instructions de montage pour la pompe ?
Aucune instruction dans la boîte de la pompe malgré qu'il y aie du montage de pièces et du branchement électrique à faire, peut-on avoir copie des instructions ?
Q: does this pump have a check valve (back-flow prevention)?
11 years ago
1 Answer
A: No it does not.
11 years ago
Helpful?
Q: what size are the inlet/outlet pipes?
11 years ago
1 Answer
A: 1" NPT
11 years ago
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Q: Can I get parts for this pump?
I purchased this pump 2 years ago. Impeller has self-destructed and as with most mastercraft tools and equipment it is impossible to find anyone who will repair or who carries parts.
11 years ago
1 Answer
A: No. This jet pump has a 2 year replacement warranty when accompanied by proof of purchase.
11 years ago
Helpful?
Q: pompe a jet convertible
je voudrais me procurer une pompe a jet avec reservoir! est ce que je dois prendre une pompe a jet convertible ou l autre pompe.
ce serait pour entretien exterieur ex arroser le gazon!
merci
A: Nous n'avons pas suffisamment de détails pour faire une recommandation précise. Cependant, 062-3596 est un puits peu profond irrigation pompe à jet avec une poignée conçue pour ce but précis qui fonctionne sans un réservoir .. Si vous êtes de pompage d'un puits et que vous voulez un réservoir, selon la profondeur du puits est, vous pouvez utiliser pompes à jet de surface et convertible avec des réservoirs (062-3589, 062-3595,062-3588). En outre, nos pompes à jet qui sont vendus sans réservoirs peuvent être reliés à de plus grands réservoirs de rechange en vous donnant plus de capacité. Il ya un certain nombre d'options disponibles. Tout dépend des détails exacts de la mise en place et l'application.
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