RETURNS

Our Commitment To You

We will attempt to give you a refund or exchange on every item purchased at any Canadian Tire store when you bring in your original receipt and issued Canadian Tire ‘Money’®. When you don’t have your receipt, we will offer a receipt look-up*.

Return Policy
Product Warranties/Product Recalls
Damaged Or Defective Item
Canadian Tire Refund Cards

Our Commitment to You

We will attempt to give you a refund or exchange on every item purchased at any Canadian Tire store when you bring in your original receipt and issued Canadian Tire "Money"®. When you don't have your receipt, we will offer a receipt look-up. Receipt look-up enables Canadian Tire stores to verify credit or debit card purchases within 90 days of the date of purchase.

*Holiday Returns Policy exceptions:

Christmas and Halloween décor may be subject to return restrictions. Please contact your local store for details or refer to the returns policy printed on the bottom half of your store receipt.

Returns Policy

Unopened items in original packaging returned with a receipt within 90 days of purchase will receive a refund to the original method of payment or will receive an exchange. Items that are opened, damaged and/or not in resalable condition may not be eligible for a refund or exchange.

Valid photo ID may be required to confirm this information.

There are some exceptions to our Returns Policy. These include:

Returns, exchanges or warranties on an item without a receipt may not be accepted.
A defective item is subject to the manufacturer's warranty and will be repaired or replaced.
E-scooters and electronics (home audio & video, personal audio & video, cameras & accessories, communications) may only be returned within 30 days. All other rules apply.
Auto electronics (backup cameras, Bluetooth, car audio, GPS, inverters, portable DVD, remote starters, satellite radio) may only be returned within 14 days. All other rules apply.
Ink cartridges, media, and memory cards, books, DVDs, CDs, mattresses and portable beds may only be returned if unopened. All other rules apply.
Live goods must be returned to original store of purchase.
Special order hard parts and specific application automotive parts must be returned to original store of purchase.
Bikes cannot be returned. Free tune up within 30 days with proof of purchase.
The Reusable Balloon Bag cannot be returned unless found defective before use.
Helium tanks are exchange-only.
Inflated balloons will not be returned if you missed your appointment time.
Outboard motors may only be returned within 30 days and the item must be new, unused, and in its original packaging. Used outboard motors will be repaired, if possible, in accordance with the manufacturer’s warranty at an authorized service centre.
EGO products:
- 30-day refund or replacement if product is returned unopened in original packaging.
- For opened product and defective units customers must contact EGO Customer Service directly for product questions and to determine warranty coverage. For all EGO customer service please call 1-855-EGO-5656 (1-855-346-5656). For Z6 ZTR specific support, please call 1-877-EGO-ZTRM (1-877-346-9876).
Gas powered outdoor equipment such as lawn mowers, snowblowers, tractors and generators may only be returned within 30 days and the item must be new, unused, and in its original packaging. Used products will be repaired, if possible, in accordance with the manufacturer’s warranty at an authorized service center.
Tents:
- 90-day refund or replacement if tent is returned in its unopened original packaging.
- 7-day replacement if packaging has been opened and tent has defective or missing parts.
- Repair and parts replacement after 7-day warranty ends (varies by manufacturer).
- Truck Bed Tents can be returned or exchanged within 30 days of purchase.
Hunting equipment, Remington kerosene and propane heaters: If the package is opened, contact the manufacturer for all warranty support issues.
Tire Chains:
- Due to the nature of their use, tire chains cannot be returned, refunded, exchanged or credited, except to exchange unused chains for a different size within 3 days of their original purchase.
Apple AirPods, Apple AirTags and Beats Audio Products:
- 30-day refund or replacement if product is returned in its unopened original packaging.
- For opened product and defective units after the 30-day policy. Customers must contact Apple directly to determine warranty coverage.

Gift Cards
Tinted paint and stain products
Products cut to length or modified
Magazines
Firearms
Ammunition
Fireworks
Clearance, final sale or AS-IS merchandise
Reusable Value Bags
All infant & child Car Seats, Booster Seats, and Travel systems
The Reusable Balloon Bag cannot be returned unless found defective before use.
Helium tanks – Helium tanks are exchange-only, cannot be refunded
Balloons that have been inflated
Automotive trailers (utility, boat, and dump)
Breast Pumps
Blind Bag Mini Hockey Sticks – CCM Secret Minis, Sherwood Signature Series and Franklin Mystery Minis
Trading & Collector Cards
Bear Repellants are final sale

Some products at Canadian Tire are non-refundable and non-exchangeable. These include:

Further details are available in store at Customer Service.

Where to Return or Exchange Products

Products can be returned or exchanged at any Canadian Tire store within 90 days of purchase. Use our Store Locator to find the store nearest you.

Exchanges

Exchanges are handled in the same manner as product returns. To exchange a product, simply bring it to any Canadian Tire store within 90 days, in its original condition and packaging, with your receipt and issue of Canadian Tire "Money"®. See our Returns Policy for complete details, including exclusions and exceptions.

PRODUCT WARRANTIES / PRODUCT RECALLS

Which products have been recalled?

For a complete, up-to-date list of consumer goods carried by Canadian Tire that have been recalled, please use this link.

Products sold by Canadian Tire are backed by warranties.

We stand behind the products we sell. Details on warranties can be found on all product detail pages. If you need to make a claim on the manufacturer's warranty, please contact the manufacturer or your local Canadian Tire store. If a product is defective, the manufacturer's warranty applies.

Damaged Or Defective Item (Home Delivery)

If you receive an item that is damaged or defective upon arrival, please return it to the store. If you cannot return to store call our Online Customer Service Department at 1-866-SHOP-CTR (746-7287). It is important that you contact us before returning the item, so that we may assist you with return shipping charges. If you do not contact us prior to shipping the item back to us, you are responsible for all return shipping charges.

Before you call, please have your order number available. Please be prepared with a detailed description of the damage or defect before contacting us.

CANADIAN TIRE REFUND CARDS

Refund Card Terms & Conditions

Canadian Tire Refund Cards may be used towards the purchase of merchandise or services at any Canadian Tire retail store (excludes Canadian Tire gas bars). Return of merchandise purchased with a Refund Card will only be credited to another Refund Card. Cards are not redeemable for cash or gift cards and cannot be used for payment towards any Canadian Tire credit account or Canadian Tire branded credit card. Refund Cards will expire one year after the date of issue (except for those issued in the province of Saskatchewan). After expiry any remaining balance will not be returned to you. You may check the balance remaining and the expiry date of a Refund Card at any Canadian Tire retail store. Any portion of a purchase paid for using a Refund Card balance will not be eligible to earn Canadian Tire Money. Refund Cards cannot be used for on-line purchases. Canadian Tire is not responsible for lost, stolen or cards used without permission. Protect Refund Cards like cash. Canadian Tire reserves the right to change these requirements at any time without notice.

△The tire producer / manufacturer of the tires you are buying, and Canadian Tire is responsible for the recycling fee that is included in your invoice. The tire producer / manufacturer and Canadian Tire uses this fee to pay for the collection, transportation, and processing of used tires.

CANADIAN TIRE® and the CANADIAN TIRE Triangle Design are registered trade-marks of Canadian Tire Corporation, Limited.

^±Was price reflects the last national regular price this product was sold for.

**Online prices and sale effective dates may differ from those in-store and may vary by region. Dealers may sell for less.

* Financing available is “Equal payments, no interest” for 24 months (unless otherwise stated) and is only available on request, on approved credit and on purchases of $150 (unless otherwise stated) or more (Gift Cards excluded) made with your Triangle credit card at Canadian Tire, Sport Chek, Mark’s, L’Équipeur, Atmosphere, Sports Rousseau, Hockey Experts, L’Entrepôt du Hockey and participating Sports Experts. Interest does not accrue during the period of the plan. However, if we do not receive the full minimum due on a statement within 59 days of the date of that statement, or any event of default (other than a payment default) occurs under your Cardmember Agreement, all special payment plans on your account will terminate and (i) you will then be charged interest on the balances outstanding on such plans at the applicable regular annual rate from the day after the date of your next statement, and (ii) the balances outstanding will form part of the balance due on that statement. There is no administration fee charged for entering into a special payments plan. Each month during an equal payments plan you are required to pay in full by the due date that month’s equal payments plan instalment. Any unpaid portion not received by the due date will no longer form part of the equal payments plan and interest will accrue on that amount from the day after the date of your next statement at the applicable regular annual rate. Offer subject to change without notice.

Additional information for residents of Quebec only: The regular annual rate for persons applying for the Triangle Mastercard and the Triangle World Elite Mastercard is 21.99% for cash transactions and related fees and 21.99% for all other charges. Some applicants may receive a higher or lower regular annual rate depending on a credit evaluation. The minimum payment is the sum of (a) the greater of: (i) interest and fees shown on your statement + $10; or (ii) 5% of the New Balance, excluding amounts on special payment plans, (b) any balance over your credit limit, (c) any amounts past due not included in (b) above, and (d) the amount of any equal payments plan instalments then due. Balances under $10 are due in full. For residents of Quebec, the period between the statement date and the due date for payment is 26 days. The billing period covered by each statement can be from 28-33 days. The Triangle Mastercard and the Triangle World Elite Mastercard do not have an annual fee. Examples of borrowing costs (rounded to the nearest cent) assuming that all charges are purchases bearing interest at the regular annual rate of 21.99%, a 30 day month, no charges made on special payment plans and no other fees, additional payments or other changes are:

If your average balance is:	Total monthly credit charges will be:
$100	$1.81
$500	$9.04
$1000	$18.07
$2000	$36.15

^† In the form of electronic Canadian Tire Money® (CT Money®). You cannot collect paper Canadian Tire Money on bonus offers. Any bonus multiplier is based on the base rate of collecting CT Money. Not all items sold at Canadian Tire earn CT Money. The offered rate is exclusive of any bonus or promotional offers or redemption transactions. CT Money is collected on the pre-tax. Bonus CT Money collected from online orders will be applied to the member’s Triangle Rewards™ account within 5 weeks of the purchase date. Terms and Conditions apply. Visit Triangle Rewards: Sign Up & Earn Today for more information.

^®/TMMark’s is a registered trademark of Mark’sWork Warehouse Ltd, used under licence.

^®/TMSport Chek is a registered trademarkof FGL Sports Ltd, used under licence.

^◊Off our original prices. Pricing, selection, and availability of clearance items are determined by each store. Applicable on select styles/sizes. Clearance items may be display models or not exactly as shown. Quantities may be limited and may vary by store. Rainchecks unavailable. We reserve the right to limit quantities. Shop early for greatest selection. Contact your local store for more information.

^‡‡Shipping fees apply. Shipping fees and delivery times vary depending on location, size and weight of the item(s) and is only available within the province of the Canadian Tire retail location (“Store”) from which the item(s) was purchased. Bulk items will only be delivered within a 100km radius of the Store. Not available in Recontre East, NL. Conditions and restrictions apply. Visit Online Ordering for more information.

®/™ Mastercard, World Mastercard and World Elite are registered trademarks, and the circles design is a trademark of Mastercard International Incorporated.
®/TM Unless otherwise noted, all trademarks are owned by Canadian Tire Corporation, Limited and are used under license.
◊Off our original price. Quantities may vary by store. Some clearance product and price points may not be available at all locations.
± Was price reflects the last national regular price this product was sold for

®/™ Unless otherwise noted, all trademarks are owned by Canadian Tire Corporation, Limited.

*$9.99 + tax delivery fee. Select your store and enter postal code on the product page while shopping to determine if same day delivery is available. Products must meet certain cube/weight dimensions and distance from store must be less than 10km. For full terms/conditions, visit https://www.canadiantire.ca/en/customer-service/online-ordering.html

*Free at the majority of stores. Some stores may require a minimum order value (before taxes). Orders that do not meet the minimum order value will be subject to a fee. Orders ready typically within 24 hours. Wait for Ready for Pick Up email before proceeding to store. **$9.99 + tax delivery fee. Available at select stores. Select your store and enter postal code on the product page while shopping to determine if same day delivery is available. Orders placed before the cutoff time will be delivered the same day, and orders placed after cutoff time will arrive the next day. Eligible in-stock items only. Products must meet certain cube/weight dimensions and distance from store must be less than 10km. For full terms/conditions, visit https://www.canadiantire.ca/en/customer-service/online-ordering.html

®/TM Unless otherwise noted, all trademarks are owned by Canadian Tire Corporation, Limited and are used under license.

*Terms and conditions apply to collecting and redeeming. Visit triangle.com for full program rules. Ordinarily you are not able to collect Canadian Tire Money® (CT Money®) on that portion of a transaction in respect of which you redeemed CT Money, but can do so with this special offer. You may redeem for the full purchase price in CT Money to a maximum of $1,000 but bonus CT Money is calculated only on the pre-tax amount. Special offer not valid for Gift Card purchases. Pre-tax purchase. Bonus applied to maximum redemption of $1,000. No rainchecks.

*The Triangle Rewards Program is owned and operated by Canadian Tire Corporation, Limited. The Triangle® credit cards are issued by Canadian Tire Bank. Rewards are in the form of electronic Canadian Tire Money® (CT Money®). To collect bonus CT Money you must present a Triangle Rewards card/key fob, or use any approved Cardless method, at time of purchase or pay with a Triangle credit card. You cannot collect paper CT Money on bonus offers. Minimum $300 spend is on the pre-tax amount on the same tender and for a single transaction. $300 must be spent on items that earn CT Money. Not all items sold at Canadian Tire are eligible to earn CT Money or to be redeemed for. Conditions apply. Visit triangle.com for full program rules and Partner location information. The offered rate is exclusive of any bonus or promotional offers or redemption transactions. CT Money is collected on the pre-tax amount of the purchase. Bonus CT Money may take up to 5 weeks to be applied to the Member’s Triangle Rewards Account. No rainchecks. Single use only per Triangle Rewards Account.

The Triangle Rewards Program is owned and operated by Canadian Tire Corporation, Limited. Triangle® credit cards are issued by Canadian Tire Bank. Rewards are in the form of electronic Canadian Tire Money® (CT Money®). To collect bonus CT Money you must present a Triangle Rewards card/key fob, or use any approved Cardless method, at time of purchase or pay with a Triangle credit card. You cannot collect paper Canadian Tire Money on bonus offers. Any bonus multiplier is based on the base rate of collecting CT Money (0.4%), and will be added to whatever the Member would otherwise collect, without the bonus. Example: On a $100 (pre-tax) purchase with a 20x bonus multiplier a Member would earn a bonus $8 in CT Money (20 X 0.4% X $100). The 50x for Triangle Mastercard, World Mastercard and World Elite Mastercard customers consists of the 10x everyday plus a 40x bonus. Not all items sold are eligible to earn CT Money or to be redeemed for. Conditions apply. Visit triangle.com for full program rules and Partner location information. The offered rate is exclusive of any bonus or promotional offers or redemption transactions. Minimum purchase of $250 or more required to receive the 30x bonus. Minimum $250 spend is on the pre-tax amount on the same tender and for a single transaction. $250 must be spent on items that earn CT Money. CT Money is collected on the pre-tax amount of the purchase. Bonus CT Money may take up to 5 weeks to be applied to the Member’s Triangle Rewards Account. No rainchecks.

*Terms and conditions apply to collecting and redeeming. Visit triangle.com for full program rules. Ordinarily you are not able to collect Canadian Tire Money® (CT Money®) on that portion of a transaction in respect of which you redeemed CT Money, but can do so with this special offer. You may redeem for the full purchase price in CT Money to a maximum of $1,000 but bonus CT Money is calculated only on the pre-tax amount. Special offer not valid for Gift Card purchases. Pre-tax purchase. Bonus applied to maximum redemption of $1,000. No rainchecks.

*The Triangle Rewards Program is owned and operated by Canadian Tire Corporation, Limited. The Triangle® credit cards are issued by Canadian Tire Bank. Rewards are in the form of electronic Canadian Tire Money® (CT Money®). To collect bonus CT Money you must present a Triangle Rewards card/key fob, or use any approved Cardless method, at time of purchase or pay with a Triangle credit card. You cannot collect paper CT Money on bonus offers. Minimum $150 spend is on the pre-tax amount on the same tender and for a single transaction. $150 must be spent on items that earn CT Money. Not all items sold at Canadian Tire are eligible to earn CT Money or to be redeemed for. Conditions apply. Visit triangle.com for full program rules and Partner location information. The offered rate is exclusive of any bonus or promotional offers or redemption transactions. CT Money is collected on the pre-tax amount of the purchase. Bonus CT Money may take up to 5 weeks to be applied to the Member’s Triangle Rewards Account. No rainchecks. Single use only per Triangle Rewards Account.

*Prices valid April 9 - May 20, 2026. Up to 25% off on select tires. Selection varies by week. Discount will be applied before applicable taxes, eco fees and additional fees (where applicable) at the time of purchase. Not valid in conjunction with any other offer, coupon or discount. Some vehicle restrictions may apply. No rainchecks. See in store for details. Wheels/rims sold separately.

*Prices valid April 10 - May 21, 2026. Up to 25% off on select tires. Selection varies by week. Discount will be applied before applicable taxes, eco fees and additional fees (where applicable) at the time of purchase. Not valid in conjunction with any other offer, coupon or discount. Some vehicle restrictions may apply. No rainchecks. See in store for details. Wheels/rims sold separately.

*Terms and conditions apply to collecting and redeeming. Visit triangle.com for full program rules. Ordinarily you are not able to collect Canadian Tire Money® (CT Money®) on that portion of a transaction in respect of which you redeemed CT Money, but can do so with this special offer. You may redeem for the full purchase price in CT Money to a maximum of $1,000 but bonus CT Money is calculated only on the pre-tax amount. Special offer not valid for Gift Card purchases. Pre-tax purchase. Bonus applied to maximum redemption of $1,000. No rainchecks.

*The Triangle Rewards Program is owned and operated by Canadian Tire Corporation, Limited. Triangle® credit cards are issued by Canadian Tire Bank. Rewards are in the form of electronic Canadian Tire Money® (CT Money®). To collect bonus CT Money you must present a Triangle Rewards card/key fob, or use any approved Cardless method, at time of purchase or pay with a Triangle credit card. You cannot collect paper Canadian Tire Money on bonus offers. Any bonus multiplier is based on the base rate of collecting CT Money (0.4%), and will be added to whatever the Member would otherwise collect, without the bonus. Conditions apply. Visit triangle.com for full program rules and Partner location information. The offered rate is exclusive of any bonus or promotional offers or redemption transactions. Minimum purchase of $150 or more required to receive the 20x bonus. Minimum $150 spend is on the pre-tax amount on the same tender and for a single transaction. $150 must be spent on items that earn CT Money. CT Money is collected on the pre-tax amount of the purchase. Bonus CT Money may take up to 5 weeks to be applied to the Member’s Triangle Rewards Account. No rainchecks. Single use only per Triangle Rewards Account.

†The Triangle Rewards Program is owned and operated by Canadian Tire Corporation, Limited. Triangle® credit cards are issued by Canadian Tire Bank. Rewards are in the form of electronic Canadian Tire Money® (CT Money®). To collect bonus CT Money you must present a Triangle Rewards card/key fob, or use any approved Cardless method, at time of purchase or pay with a Triangle credit card. You cannot collect paper Canadian Tire Money on bonus offers. Any bonus multiplier is based on the base rate of collecting CT Money (0.4%), and will be added to whatever the Member would otherwise collect, without the bonus. Example: On a $100 (pre-tax) purchase with a 10x bonus multiplier a Member would earn a bonus of $4 in CT Money (10 X .4% X 100). Not all items sold are eligible to earn CT Money or to be redeemed for. Conditions apply. Visit triangle.com for full program rules and Partner location information. The offered rate is exclusive of any bonus or promotional offers or redemption transactions. CT Money is collected on the pre-tax amount of the purchase. Bonus CT Money may take up to 5 weeks to be applied to the Member’s Triangle Rewards Account. No rainchecks. Offer valid on MotoMaster tires including Hydra Edge, Hydra Edge Plus, Performance Edge and Eliminator X-Trail A/T.
®/TM Mastercard, World Mastercard, World Elite and the circles are registered trademarks of Mastercard International Incorporated.
®/TM Unless otherwise noted, all trademarks are owned by Canadian Tire Corporation, Limited and are used under licence.

*The Triangle Rewards Program is owned and operated by Canadian Tire Corporation, Limited. The Triangle® credit cards are issued by Canadian Tire Bank. Rewards are in the form of electronic Canadian Tire Money® (CT Money®). To collect bonus CT Money you must present a Triangle Rewards card/key fob, or use any approved Cardless method, at time of purchase or pay with a Triangle credit card. You cannot collect paper CT Money on bonus offers. Minimum $150 spend is on the pre-tax amount on the same tender and for a single transaction. $150 must be spent on items that earn CT Money. Not all items sold at Canadian Tire are eligible to earn CT Money or to be redeemed for. Conditions apply. Visit triangle.com for full program rules and Partner location information. The offered rate is exclusive of any bonus or promotional offers or redemption transactions. CT Money is collected on the pre-tax amount of the purchase. Bonus CT Money may take up to 5 weeks to be applied to the Member’s Triangle Rewards Account. No rainchecks. Single use only per Triangle Rewards Account.

*The Triangle Rewards Program is owned and operated by Canadian Tire Corporation, Limited. The Triangle® credit cards are issued by Canadian Tire Bank. Rewards are in the form of electronic Canadian Tire Money® (CT Money®). To collect bonus CT Money you must present a Triangle Rewards card/key fob, or use any approved Cardless method, at time of purchase or pay with a Triangle credit card. You cannot collect paper CT Money on bonus offers. Minimum $150 spend is on the pre-tax amount on the same tender and for a single transaction. $150 must be spent on items that earn CT Money. Not all items sold at Canadian Tire are eligible to earn CT Money or to be redeemed for. Conditions apply. Visit triangle.com for full program rules and Partner location information. The offered rate is exclusive of any bonus or promotional offers or redemption transactions. CT Money is collected on the pre-tax amount of the purchase. Bonus CT Money collected from online orders will be applied to the Member’s Triangle Rewards Account within five weeks of the purchase date. No rainchecks.

The 20x Bonus is on all qualifying Kitchen Appliances, Cookware, and Furniture purchases. Not all items sold are eligible to earn CT Money or to be redeemed for. Conditions apply. Visit triangle.com for full program rules and Partner location information. The offered rate is exclusive of any bonus or promotional offers or redemption transactions. CT Money is collected on the pre-tax amount of the purchase. Bonus CT Money may take up to 5 weeks to be applied to the Member’s Triangle Rewards Account. No rainchecks. Gift cards and other items excluded.

®/™ Mastercard, World Mastercard, World Elite and the circles are registered trademarks of Mastercard International Incorporated.

®/™ Canadian Tire Money, CT Money, Triangle, Triangle Rewards and the Triangle design are registered trademarks owned by Canadian Tire Corporation, Limited, and the Triangle design are registered trademarks owned by Canadian Tire Corporation Limited and/or its affiliates. Used under license

*Summer exclusive promotion

Receive a cooler bag in yellow and 20 Nespresso iced coffee capsules with the purchase of a Nespresso Vertuo UP coffee machine* Select machines bought between May 21, 2026, and July 2, 2026, at participating retail partners, in-store or online, while supplies last. To redeem your summer gifts, visit promo.nespresso.ca

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