Rubbermaid Take Alongs Deep Plastic Food Storage Containers with Lids, 1.2 L (5.2 Cup), 8 Count

Hello. Thank you for sharing your experience with our TakeAlongs® containers. We’re sorry to hear about the damage you encountered. These containers are made of microwave‑safe materials intended for reheating, and freezer‑safe materials for everyday storage, so what you described is not the performance we want for our products. For clarity, reheating means short intervals, less than 30 seconds, with the container reaching a maximum short‑term temperature of 212°F, followed by a cool‑down period. Temperatures held at 212°F or higher are considered cooking, which is outside the intended use and can damage the container. Care should also be taken when handling hot contents after reheating. In the freezer, the materials are safe for use, but plastics naturally become less flexible when cold, which means they may break if dropped. Water also expands when frozen, so completely filling a container can cause it to expand or crack. We can also confirm that you previously contacted us. As mentioned at that time, we are very sorry to inform you that we are currently unable to ship to Canada, so we’re not able to process a replacement or send a shipment directly from our end. In this situation, the best next step is to reach out to the retailer where the product was purchased, as they will assist you with a return, exchange, or refund according to their policies. We appreciate your feedback and are committed to improving your experience with our products. If you have any more feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Rubbermaid® Consumer Care