Mastercraft
Mastercraft Sump Pump Battery Backup
#062-3549-0
$293.99
Unfortunately, this product is discontinued in your selected store and nearby stores.
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Product Details
Emergency back-up pump system
Automatic control system
Built in check valve
Features thermal overload protection
Includes pump, case, trickle charger, control panel and transformer
1/6 hp motor pumps up to 1200 gph
9.1lbs (4.1kg)
Battery not included
Warranty
- This product carries a 2 year exchange warranty redeemable at any Canadian Tire store.
Online Ordering
- Pick Up is free at most stores (some stores require a minimum order value before tax)
- Shipping fee is based on size and weight of products and distance from address to store
- Same-Day Delivery costs $9.99 per order
- Online Ordering Information
Returns
- Most products can be returned or exchanged at any Canadian Tire store within 90 days of purchase
- Some products are non-refundable and non-exchangeable
- The return policy outlined above may not apply to the product you are currently viewing. For complete details and eligibility, please refer to our Return Policy for exceptions.
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Review Highlights
Reviews
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Rating
Locale
1 to 4 of 4 Reviews
1 – 4 of 4 Reviews
Most Recent
1 out of 5 stars.
Not reliable
5 years ago
Last power failure lasted 2 days, it failed after 8 hours of working. Again a few month later the charger became defective and was not charging anymore. This system is not reliable and it nnow is discontinued so no more parts available. I am changing to a water pressure driven pump connected on city water line. 100% reliable.
No, I do not recommend this product.
Helpful?
1 out of 5 stars.
Backup Sump Pump
7 years ago
Pump works OK, but the charging system tends to overcharge the battery and destroys it overtime which is very costly and makes this system absolutely useless because it is not dependable. Look to another brand that has a better charging system or use an automotive type trickle charger rather than what is included.
No, I do not recommend this product.
Helpful?
1 out of 5 stars.
Obsolete
10 years ago
I had this pump in my sump pit for 10 yrs without a problem. Pipe sprung a leak and got the circuit board wet. Within a month all the spades broke off the circuit board. I looked on the Flotec web site but couldn't find the pump or parts so I contacted them directly. Here was their reply:
Dear Sir,
I’m sorry to say that your model FP1800DCC is Obsolete and no longer available-nor is the replacement charger kit (A/C adaptor with lights on it) available.
It appears that you will have to replace the entire system.
The new model number for this unit is FPDC20 and you may wish to check it on our webpage at www.flotecwater.com.
Thank you for your inquiry,
Not sure why Canadian Tire is selling an obsolete pump that will not be able to be serviced even if it is under warranty.
Replaced my whole backup system with a Simer system from another store.
No, I do not recommend this product.
Helpful?
1 out of 5 stars.
Worst customer service
12 years ago
I purchased this item 2 1/2 yrs. ago. It was tested regularly. On Jan. 30 we had a 4 hour power outage. Note that my sump rins fairly regular, so a reliable back up is necessary.
Well, this system failed to work. The battery indicator shows good battery, but the pump nor alarm activated.
I contacted Flotec asking what the problem could be and the reply from the customer service rep. was "I’m sorry to say that there is nothing I can offer to help you since your pump warranty has expired."
How is that for advice?!
Never buy a Flotec product again. Switched to Zoeller.
No, I do not recommend this product.
Helpful?
Questions
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1 - 10 of 15 Questions
Most helpful answers
Q: What battery does one need for this pump? Why isn't there an easy link to the required battery?
17 years ago3 Answers
A: I forgot to consider the fact that there is a box for the battery to be put in, unless you want an oversize battery to be put outside the box, otherwise need to take the box along when shopping for the deep cycle battery.
Anonymous16 years agoHelpful?
Q: Ai cet appareil et la batterie marine depuis 3 ans et il ne fonctionne plus. Le voyant jaune charge clignote continuellement et voyant vert reste allu
10 years ago1 Answer
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A: Cet appareil a une garantie d'échange de 2 ans contre les défauts de fabrication et de matériaux avec votre preuve d'achat. Pour de l'assitance technique, veuillez communiquer avec Mastercraft au 1-800-689-9928.
10 years agoHelpful?
Q: How do I connect battery to the control unit? The deep cycle marine battery that I bought based on the recommendation on the box of Sump pump has 2 terminals that are too big to put the supplied rings over. One almost fit s, the other not even close. thanks
11 years ago1 Answer
A: The battery should have post terminals and a place to attach with a bolt. The 62-3549 would hook up to the bolts, not the terminals directly. If the battery doesn't have that they would need some type of adaptor.
11 years agoHelpful?
Q: 62-3549-0: le système auxiliaire ne comprend pas la pile... c'est donc quoi la pile requise ? J'ai une pompe de puisart submersible d'installé dans mon garage, par contre j'ai peur que s'il manque de l"Électricité ça ne fonctionnera pas. est-ce ce type de système de back-up que j'ai besoin ? merci beaucoup
12 years ago1 Answer
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A: notre recommendation est une batterie marine à cycle profond de 120 ampères, numéro d'article 10-3032-2
12 years agoHelpful?
Q: can I connect this pump to my existing pump?
12 years ago1 Answer
A: Yes you can. There are instructions that show you how to connect the 2 pumps and the pipe tee is included for you.
12 years agoHelpful?
Q: Y'a-t-il une durée de vie de la pompe de puisard auxiliaire? Malgré une batterie totalement chargée, le voyant "low battery" s'allume et émet un signal sonore
12 years ago1 Answer
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A: Si vous êtes certain que la bonne batterie est chargée à plein et branché correctement, nous croyons qu'il doit y avoir une malfonction avec le sensor.
12 years agoHelpful?
Q: I have to pump the sump water up about 10-11 feet. Can the pump handle this?
12 years ago1 Answer
A: Here are the specifications for the product # 62-3549 Mastercraft Baftery Back-Up Sump Pump System. SPECIFICATIONS: • Power:12 V DC • Input amps to charge:120 V AC, 0.3 A, 36 W • Output amps to charge:15 V DC, 0.8 A, 12 W • Maximum running amps:16 A, 192 W • Discharge:1-1/4" FNPT • Maximum head height:21' (6.4 m) • Cord:8' (2.4 m) • Impeller:Open vane, non-clogging • Minimum pit diameter: 14" (35.56 cm) • Minimum sump depth: 24" (60.96 cm)
12 years agoHelpful?
Q: Can I buy replacement parts for this system?
13 years ago1 Answer
A: If the product fails during the warranty period (with receipt), a replacement will be provided. Replacement parts are available but they would have to be special ordered.
13 years agoHelpful?
Q: my pump runs for awhile then it shuts off then in an hour or so it will run again for awhile. If i used a 24volt battery could this be causing it and
15 years ago1 Answer
A: This is a difficult question to answer without knowing the details of the scenario. The back up sump pump is only supposed to go on if and when the primary pump is overwhelmed or if it fails to operate. We are not sure which pump is cycling on and off but that is typical of a pump provided there is water in the pit. Pumps will operate for a few minutes at a time and shut off once the water is drained to a certain level. Typically, the float switch senses the water rise and it will turn on the primary pump. If the water is flowing into the pit too fast and overwhelming the primary pump, a secondary float switch on the second pump will sense water and activate.
12 years agoHelpful?
Q: What kind of battery do I need to buy for this unit?
15 years ago1 Answer
A: Use a 12 volt deep cycle marine battery only.
15 years agoHelpful?
1 - 10 of 15 Questions
