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1 out of 5 stars.
Junk
2 years ago
The main pump is ok,( not great just ok) but fhe float on the pump run by the battery is less than adequate, doesn’t activate properly or shut off properly, way to much money , and not that reliable, would not recommend! Had it installed by a plumber so it is not just a Jack of all trades installing.
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3 out of 5 stars.
Good backup
12 years ago
The system is relatively easy to install, but the instructions are hard to read. Have tested it once, and it seemed to run fine, pumping water at a very slow rate, but effective over the long haul. glad to have it as a backup.
Yes, I recommend this product.
Helpful?
3 out of 5 stars.
Good Simple system with a 12volt backup.
12 years ago
While my unopened box had a missing manual and the 12volt pump was missing it's connector end to the battery control box, I still think this is a good system if you do not have a huge rise to pump out of.
This was a very Quiet Pump and made less noise than the more powerfull pump I replaced with it.
You will find assembly simple but cords for the 12volt pump is pretty short the 12volt sensor cord uses a 3.5mm mini jack so finding an extender should be easy. for the moment I put the battery close to my sump until I make extensions for it. Really all sumps that protect property should have a battery back up, I am running 2 120 volt pumps And the 12volt battery back up after a failure cost me a lot of damage.
Yes, I recommend this product.
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Q: Backup pump question
Why is the backup pump on an angle? Doesn't it sit flat at the same level as the primary pump?
12 years ago
3 Answers
A: I wondered the same thing and was going to adjust it but then I read the manual. The manual says it must be on this angle to prevent airlock. So I left it alone.
11 years ago
Helpful?
Q: the lights on my back up pump are flashing. i have lost the manual i was wondering what this means?
7 years ago
2 Answers
A: You may also obtain a copy of the manual by calling our office at 1-800-387-8803.
Additional information is required to answer your question so we recommend contacting our office to obtain a manual.
7 years ago
Helpful?
Q: Does the unit come assembled as in the picture
does it come assembled
12 years ago
2 Answers
A: It comes PARTLY assembled
Mine was missing the wiring manual
and the connector that plugs into the 12volt control box.
You need to wire and assemble the Control box for the 12volt pump to the battery box and battery, no completely straight forward but simple enough if no parts missing. the provided wire length is pretty short for both pumps you may need to extend it I did.
12 years ago
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Q: Does this plug into a wall socket or do you have to run a line to your electrical panel?
12 years ago
2 Answers
A: The Primary 120 pump has 2 cords that are standard 15 amp ac socket the Switch plugs into the pump so this uses 1 socket. The 12volt pump has a built in battery tender charger
2 keep the car or marine battery up to the task so the adapter also needs a 110/120 plug The 12 volt with mine should rairly need to pump unless there is a power outage and it is not super powerful.
In a super deluge and no power Im not sure if it could keep up but better than nothing.
12 years ago
Helpful?
Q: Why is a marine battery necessary? Will an automotive battery do?
12 years ago
2 Answers
A: The car battery will work but only for a while and a deep discharge can hurt a car battery.
Car batteries are for starting motor cranking amps, not full discharge/drain.
What is best is a deep cycle battery. Not all marine batteries are deep cycle so have a close look at what you are buying.
11 years ago
Helpful?
Q: Is the charger compatible with a deep cell AGM (Absorbed Glass Mat) battery? There are no specs on the charger in the instruction manual.
9 years ago
1 Answer
A: This charger has been designed for a standard marine type battery only.
9 years ago
Helpful?
Q: How do I adjust the float switch for the back up battery? It isn't working . It doesn't triger the pump to come on.
Well completely filled up with water. Secondary did not come on. How do I adjust the float switch for the back up battery?
9 years ago
1 Answer
A: Please contact Mastercraft for assistance at 1-800-689-9928
9 years ago
Helpful?
Q: Gallons / Minute?
What is the gallons per minute for both the primary and secondary pumps on this unit?
10 years ago
1 Answer
A: CAPACITIES:
(115V AC, 60Hz. 1/3 HP, 7.4A) (15A at start)
5’ 2600, 10’ 2100, 15’ 1600, 20’ 250.
(12V)
7 hrs at 4’(1,5m) 1400, 9 hrs at 8’ ( 3m) 1200, 10 hrs at 10’(4,5m) 1020.
ALL of the above are in USGPH.
Friction loss in pipes not included.
10 years ago
Helpful?
Q: Why is there water spraying from base of pump, at end cycle? Is this a relief valve?
Water sprays from base of my pump, at end of cycle, just as switch is returning to original position. Is this normal?
10 years ago
1 Answer
A: Yes, it is normal. When the pump run, the impeller is pushing the water to the pump discharge and the water is under pressure. As soon as the power is cut-off, the impeller stop to run and the water remaining under pressure into the pump body flow back into the sump pit.
10 years ago
Helpful?
Q: Is the sump pumps 12 volt pump alarmed to alert the home owner that the system has been activated?
10 years ago
1 Answer
A: There is no alarm on the pump. The back up pump kicks in automatically in the event of a power failure or if the primary pump is overwhelmed.
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