iRobot
iRobot Roomba® 960 Wi-Fi® Connected Vacuuming Robot
#043-8069-8
$649.99
Top RatedExclusive
Unfortunately, this product is discontinued in your selected store and nearby stores.
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Product Details
The Roomba 960 Vacuuming Robot seamlessly navigates room to room to clean an entire level of your home, recharging and resuming until the job is done. Roomba 960 loosens, lifts, and suctions dirt with up to 5x more air power and requires less maintenance. Just press CLEAN or schedule Roomba on the go with the iRobot HOME App. Built using over 25 years of robotics expertise and innovation.
iRobot HOME App lets you clean, schedule, and customize cleaning preferences from your smartphone
Cleans an entire level of your home with iAdapt® 2.0 Navigation with Visual Localization
Runs for up to 75 minutes, then automatically recharges and resumes cleaning to complete the entire job
AeroForce® Cleaning System loosens, lifts and suctions dirt with up to 5x more air power
Tangle-free Dual Multi-Surface Brushes handle pet hair with ease
Ask your Amazon Alexa device or the Google Assistant to start, stop, or dock your robot* (*Currently available in English only)
Full suite of intelligent sensors guide the robot under and around furniture
Automatically docks and recharges so your robot is always ready to clean
Specially designed Edge-Sweeping brush sweeps debris from along wall edges and corners
3.6” (9 cm) low profile cleans under furniture, beds and toe-kicks
| Part Number | R960020 |
|---|---|
| Floor Surface | All Floor Types |
| Battery Technology | Lithium-Ion |
| Battery Voltage | 15 V |
| Battery Max Run Time (min) | 75 min |
| Assembled Height (in) | 1.56 in |
| Assembled Length (in) | 13 3/4 in |
| Assembled Width (in) | 13.79 in |
| Assembled Weight (lb) | 8.7 lb |
| Package Height (in) | 20.50 in |
| Package Depth (in) | 5.50 in |
|---|---|
| Package Width (in) | 16.49 in |
| Package Weight (lb) | 13.45 lb |
Warranty
- This product carries a special warranty. Please see your local Canadian Tire store for details.
Online Ordering
- Pick Up is free at most stores (some stores require a minimum order value before tax)
- Shipping fee is based on size and weight of products and distance from address to store
- Same-Day Delivery costs $9.99 per order
- Online Ordering Information
Returns
- Most products can be returned or exchanged at any Canadian Tire store within 90 days of purchase
- Some products are non-refundable and non-exchangeable
- The return policy outlined above may not apply to the product you are currently viewing. For complete details and eligibility, please refer to our Return Policy for exceptions.
Compare Similar Products
Only Show Differences | Currently Viewing | |||||
| Ratings | ||||||
| Floor Surface | All Floor Types | Area Rug, Carpet, Hard Floor, Tile | Carpet, Hard Floor, Tile, Area Rug | Carpet, Hard Floor, Area Rug, Tile | Carpet, Hard Floor, Area Rug, Tile | |
| Battery Technology | Lithium-Ion | Lithium-Ion | Lithium-Ion | Lithium-Ion | Lithium-Ion | |
| Battery Voltage | 15 V | 13 V | 13 V | 128 V | 13 V |
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1 to 5 of 2676 Reviews
1 – 5 of 2676 Reviews
Most Recent
1 out of 5 stars.
No
3 years ago
My robot will not charge when it is returned to the charging station. It worked great the first little while and after a few months it will not charge correctly.
No, I do not recommend this product.
Originally posted on store.irobot.com
Response from store.irobot.com:
21 hours ago
IRobotPWR
Hi Robin, we apologize for the inconvenience that was caused, and we would be happy to assist you with resolving the issue.
We have just e-mailed you, so we can help out.
3 out of 5 stars.
Stopped returning to charger.
3 years ago
I love this Roomba, and don't want to be without one, but after using it for several months, I agree with a lot of the other reviews. It just won't return to the Home base Charger correctly. It takes me a while of trying to line it up to charge, which is very frustrating. I have cleaned the the metal contacts on the charger itself as well as the on the Roomba and it still has a hard time getting back there. I'm not sure if another model would do better, or a different brand of robot vacuum. But I do think there may be a flaw in this model.
No, I do not recommend this product.
Originally posted on store.irobot.com
Response from store.irobot.com:
21 hours ago
IRobotPWR
Hi iRobot Customer, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around.
We have just e-mailed you in order to help out.
1 out of 5 stars.
THE CHARHING IS A NIGHTMARE! SUDDENLY STOPPED WORKING!
3 years ago
The first couple of months the vacuum worked well, and then like 6 months after I bought this vacuum it started malfunctioning when it was time to charge. It does not return properly to the charging base, so it does not charge. Everytime I try yo use the vacuum it's so frustrating because the vacuum is not charged, so I have to move and move the roomba around the charging dock until it finally starts charging. The battery is always dead when I try to turn it on. I contacted iRobot and cleaned the ports as you told me, but this did not work. I am very frustrated because my roomba used to turn on every morning at 9am with no issue at all (the only thing I had to do was empty the bin every night) and know it's a nightmare to get it to turn on everyday if it even turns on. I made so much research before buying this product and I finally bought this one because it was a great match for my house as i have pets, but know i'm disappointed and feel like i threw my money away. Please, somebody from customer service contact me. My email is anabarona90@gmail.com
No, I do not recommend this product.
Originally posted on store.irobot.com
Response from store.irobot.com:
21 hours ago
IRobotPWR
Hi Ana, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around.
We have just e-mailed you in order to help out.
5 out of 5 stars.
Thought it was too good to be true - I was dead wrong!
3 years ago
I assumed that a small vacuum would lack the ability to produce enough suction to actually make a difference. I was wrong. I am absolutely astonished each time I clean the bin of this vacuum. It just works. Alone. I don't even have to watch. Utterly amazing. I can only imagine that many of the negative reviews are either due to misuse, abuse or user error. It's just so simple to use and the machine is very good quality. I bought three of them. If you have been skeptical, hesitant or doubt this product but want it, go ahead and get it. You won't be disappointed. But please, read the manual and learn to disassemble and clean the vacuum properly and but lots of extra filters, extractors and brushes to keep everything in top working order.
Yes, I recommend this product.
Originally posted on store.irobot.com
1 out of 5 stars.
Charging/battery defective - no help from customer service
4 years ago
The robot cleans well when it's charged enough to, but it NEVER returns to the charging base properly. It pretends to but isn't actually charging, meaning the battery is dead literally every time you go to use it. I spoke to customer support and they told me the contacts were dirty, so I cleaned them and it helped for one clean. So you essentially have to clean the contacts every single time if you want it to work properly. Frustrating product, quicker to vacuum yourself. the second time leaving this review. The first was deleted after someone said they would contact me, but didn't.
No, I do not recommend this product.
Originally posted on store.irobot.com
Response from store.irobot.com:
21 hours ago
IRobotPWR
Dear HC, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around. We have just contacted you via e-mail in order to resolve the issue.
1 – 5 of 2676 Reviews
Questions
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1 - 10 of 11 Questions
Most helpful answers
Q: Will the roomba adapt to cleaning different levels of our house? Also will the roomba adapt to cleaning another family member's home?
5 years ago6 Answers
A: Yes, you can start it on any room and it will clean it, but you have to bring it yourself if there are different levels. The roomba does not climb stairs... you can also bring it somewhere else, in another house. The only problem I see, is that it might require to connect to the wifi, and to recharge it you need the docking bay. I hope that helps :)
4 years agoHelpful?
Q: Bonjour, je voudrais savoir s'il va se promener où il y a une différence d'hauteur (exemple entre un plancher e bois et une céramique) ou s'il s'arrête ? Merci
4 years ago3 Answers
- Translate with Google
A: Il passe partout ! Il est capable de monter sur un tapis épais de passer du plancher de bois à de la céramique sans problème ! Je te recommande c’est vraiment un super investissement !
4 years agoHelpful?
Q: J'ai 3 marches qui vont à l'entrée, est-ce que l'appareil arrête au bord de la marche?
5 years ago1 Answer
- Translate with Google
A: Bonjour Pauline - Le Roomba 960 est équipé de "capteurs de détection de falaise" qui l'empêcheront de franchir les escaliers.
5 years agoHelpful?
Q: Hello, I have split-level floors in my living room - will the iRobot Roomba 960 know to bypass the stairs / spilt level in order to continue vacuum function onto the main living area? My concern is that it might fall onto stairs / spilt level. Thank you
5 years ago1 Answer
A: Hello Natalie thank you for your question. The Roomba 960 won't fall down stairs! Cliff-detection sensors allow Roomba® to avoid stairs and other dangerous drop offs.
5 years agoHelpful?
Q: does one have to have an Alexa
5 years ago1 Answer
A: Hello Marg - No you do not need to have Alexa to operate the iRobot Roomba 960. It works by simply pressing the clean button. But in addition You can customize and control how you clean with the iRobot HOME app, Alexa or the Google Assistant.
5 years agoHelpful?
Q: We have a throw rug on top of the hardwood, will the iRobot be able to get on top of it to clean it as well?
5 years ago1 Answer
A: Yes the R960 will be able to clean both the throw rug and hardwood as long as the rug is sitting flat on the floor.
5 years agoHelpful?
Q: No cell service additional question - If it will not map out the room without using an app and I press the clean button to have it run a cycle will it sense the stairs and not tumble down them? Or will I need to put up a barrier each time? Thanks again.
6 years ago1 Answer
A: Hello again Diane, there is no need to put up a barrier. Roomba 960 avoids stairs and other drop-offs. It detects the egde and will clean right to it without tumbling over.
6 years agoHelpful?
Q: We do not have cell service in the area where we live and therefore cannot use cell phone apps. We do have limited internet. Can the iRobot Roomba 960 WiFi Connected Vacuuming Robot still be programmed to map out and run in our house? Thanks, Diane
6 years ago1 Answer
A: Hello Diane unfortunately the programming and mapping function will not work without using the APP. You can still always press the "Clean" button on the unit to run a cycle.
6 years agoHelpful?
Q: How will it do on the Natural Flooring ( Travertine ) ? will it Scratch it ? and ruin th efloor
6 years ago1 Answer
A: Hello Mashni - Roomba 960 is very lightweight and is designed to clean without causing damages. They are less likely to leave scratches on floors than traditional upright vacuums.
6 years agoHelpful?
Q: Es ce qu on peut avoir le mode de fonctionnement en Français.
7 years ago1 Answer
- Translate with Google
A: Bonjour, voici le site Web du Manuel du Propriétairet en Français pour vous aider: https://homesupport.irobot.com/euf/assets/images/faqs/roomba/900/manual/fr-CA.pdf?_ga=2.189557291.1460641636.1544119417-784581405.1491243992
7 years agoHelpful?
1 - 10 of 11 Questions
