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10 out of 27 (37%) reviewers recommend this product
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1 to 5 of 29 Reviews
1 – 5 of 29 Reviews
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1 out of 5 stars.
Absolute garbage, lasts less than 1 year and the replacement died in 1 year also
6 years ago
Works well but the first one died just before a year. Canadian Tire replaced it with some haggling and the replacement also died just over a year from purchase. DO NOT BUY
Helpful?
1 out of 5 stars.
Poor quality
7 years ago
This unit quit working shortly after warranty was up. Will never by Garrison brand again.
Helpful?
1 out of 5 stars.
2 ans, il est décédé.
7 years ago
à peine 2 ans de service dans un sous-sol (Vide Sanitaire) et il est mort.
Après 10minutes de fonctionnement, l'évaporateur gèle et empêche l'unité de bien fonctionner. après 2hres, il y a 1 centimètre de glace sur 70% de la surface de l'évaporateur. il roule sans cesse. Un réparateur m'a dit que ce type de déshumidificateur n'est pas conseillé puisque les tubes corrodent et une micro-fuite se crée. Ça donne rien de le réparer et ils m'ont conseillé de m'en débarrasser :(
J'ai joint quelques photos de la glace qui se forme après même pas 10minutes de fonctionnement. À vous de juger si cette glace est normale ou pas...
Plus jamais de Garrison ou de NOMA (puisque c'est un Garrison en fait)
Bought this unit last winter to deal with the high humidity in our house. It took buckets and buckets of moisture out of the air but it sounded like we had a jet in our kitchen! I am currently on the hunt for something way quieter!
Yes, I recommend this product.
Helpful?
1 out of 5 stars.
Garrison Dehumidifier ices up.
8 years ago
bought this machine, did not last one year, the condenser ices up but only at the bottom, sign of low refrigerant. repair would cost more than a new machine, so this Garrison is a NO Buy item. I DO NOT RECOMMEND. 0 stars.
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1 - 10 of 14 Questions
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Most helpful answers
Q: What's the warranty on this ?
9 years ago
2 Answers
A: Hello:
That unit carries a one year full warranty on parts and labour and a 5 year sealed system warranty.
Thank you,
Hisense Canada
9 years ago
Helpful?
Q: Excessive moisture - Garrison 50 pint Dehumidifier - Product # 43-6163
Unfinished basement area 000 Sq. Ft. The unit is set at 35-40 % humidity level and it does collect water too. Still there is wetness / moisture on the wall insulation. Why ? Water leak from outside is checked and rule out.
10 years ago
2 Answers
A: I can only guess that you need a larger unit or the dehumidifier is not performing. The air should be warm coming out of it. If it is cold, the evaporator is likely icing up and this is a defect. Look under the side screen to see if there is ice and heavy frost built up towards the bottom of the screen opening.
10 years ago
Helpful?
Q: Is it energy star?
10 years ago
2 Answers
A: Yes, it says so on the packaging.
10 years ago
Helpful?
Q: Does the heater blow out through the top of the unit?
9 years ago
1 Answer
A: Yes, from the same area as the dehumidifier air....
Thank you,
Ralph Privitera
Hisense Canada
A: Le facteur de déshumidification et chauffage dépend de l'application.
Si elle est dans un salon, avec pas beaucoup d'humidité, la déshumidification et le chauffage serait beaucoup plus rapide et couvrirait une zone beaucoup plus vaste.
Dans un sous-sol humide et froid, l'unité serait de maintenir deux chambres à 10X15 pi. chacun à environ 17 à 20 degrés, à 40% d'humidité, à nouveau en fonction de la sévérité des conditions.
L'unité prendrait au moins 2 à 3 heures pour amener la température et l'humidité jusqu'à ce niveau ...
Q: Why does the heater fan blower not turn off once the set temperature has been reached.
Why pay for electricity to run fan continuously as once the set temperature has been reached, the heated air stops but the fan continues to run and blows air into the room. It should work the same as other heaters do, cycle on and off automatically.
10 years ago
1 Answer
A: Overheat shut-off protection system.
This feature shuts down the heater automatically if it gets overheated due to any abnormal condition
10 years ago
Helpful?
Q: I connected a garden hose but the water still drains into the bucket and not out the hose. What have I done wrong?
10 years ago
1 Answer
A: Mine has drained perfectly into the drain through the hose. I suggest, ensure the hose it tight and that it is not blocked.
10 years ago
Helpful?
Q: what is the minimum temp at which this product will operate at full cpacity?
10 years ago
1 Answer
A: Install the dehumidifier in an area where the temperature will not fall below 38 ºF (3 ºC). Lower temperatures will cause performance to drop.
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