Danze Touchless Kitchen Faucet

Name: Danze Touchless Kitchen Faucet
Brand: DANZE
SKU: 0633827
Price: 399.99 CAD
Availability: OutOfStock

#063-3827-6

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Product Details

This chic and elegant Danze Touchless Kitchen Faucet is the perfect addition to your kitchen
Unique style & design
Features a wave sensor that turns the faucet on/off
Sensor conviniently places in 2 locations for your ease
Dual function sprayer with spray and stream settings
Pull down faucet with smooth and quiet retraction
Single handle
Finish: Brushed nickel

Part Number	E1213001NP
Faucet Type	Kitchen Faucet
Plumbing Finish	Brushed Nickel
Design Style	Modern
Faucet Handle Quantity	1
Faucet Spray	Pull Down
Faucet Install	3 Hole 8", Center Hole
Faucet Valve Type	Ceramic
Faucet Flow Rate (l/min)	6.60 l/min
Assembled Length (in)	10 5/8 in

Assembled Width (in)	10.24 in
Assembled Height (in)	17.32 in
Assembled Weight (lb)	7.1 lb

Warranty

This product carries a special warranty. Please see your local Canadian Tire store for details.

User Manual

View user manuals and additional product information

Download

Online Ordering

Pick Up is free at most stores (some stores require a minimum order value before tax)
Shipping fee is based on size and weight of products and distance from address to store
Same-Day Delivery costs $9.99 per order
Online Ordering Information

Returns

Most products can be returned or exchanged at any Canadian Tire store within 90 days of purchase
Some products are non-refundable and non-exchangeable
The return policy outlined above may not apply to the product you are currently viewing. For complete details and eligibility, please refer to our Return Policy for exceptions.

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Ratings
Faucet Type	Kitchen Faucet	Kitchen Faucet	Kitchen Faucet	Kitchen Faucet	Kitchen Faucet
Plumbing Finish	Brushed Nickel	Chrome	Stainless Steel	Stainless Steel	Chrome
Design Style	Modern	Classic	Modern	Modern	Classic

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Review Highlights

List of Pros Highlights

List of Cons Highlights

Reviews

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5 reviews with 5 stars.

0 reviews with 4 stars.

2 reviews with 3 stars.

2 reviews with 2 stars.

10 reviews with 1 star.

Overall Rating

2.4

5 out of 12 (42%) reviewers recommend this product

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Filter Reviews

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price
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1 to 5 of 19 Reviews

1 – 5 of 19 Reviews

2 out of 5 stars.

Great looks!!

3 years ago

Great looks but noticed that even I just changed the batteries it keeps glitching. Now its not doing its purpose of being touchless .I’ll see what customer service will say , it has lifetime warranty. I bought it Canadian tire March 2019.

No, I do not recommend this product.

Helpful?

Response from Globe Union Customer Care:

3 years ago

Globe Union Customer Care

Hello and Thank you for submitting this review.
Please give us a calling at 1-800-487-8372. Our business hours are 8:00 AM - 8:00 PM Monday through Friday and 9:00 AM - 6:00 PM Saturday EST. It is our pleasure to be able to provide you with support , troubleshoot and assist you.

1 out of 5 stars.

Worthless

4 years ago

Does not work. The sensor never worked. It is now a door stop. Just do yourself a favour, do not buy this faucet.

No, I do not recommend this product.

Helpful?

Response from Globe Union Customer Care:

4 years ago

Globe Union Customer Care

Hello Yukon, thank you for submitting this review. We are sorry the faucet did not function as it was intended. If you need any assistance, please contact one of our agents by calling us at 1-888-328-2383. We will make sure to get this resolved for you right away. Our business hours are 8:00 AM - 8:00 PM Monday through Friday and 9:00 AM - 6:00 PM Saturday EST.

1 out of 5 stars.

Do not buy any Danze product

4 years ago

The battery box went dead on my faucet and it's amazing from the reviews I read, that almost everyone has had issues with either the battery box or touchless feature. Danze products are complete garbage and for the price, it's even more disgusting that you can't even get a replacement battery box. Are they serious?!?

No, I do not recommend this product.

Helpful?

Response from Globe Union Customer Care:

4 years ago

Globe Union Customer Care

Hello Valued customer. Thank you for submitting this review. We are so sorry to hear you have experienced this problem. This most certainly does not represent the quality we expect from a Danze Faucet. In fact, all of our products are covered by a limited lifetime warranty that protects the finish and function of your faucet for as long as you own your home. Please contact one of our agents by calling us at 1-800-487-8372. We will make sure to get this resolved for you right away. Our business hours are 8:00 AM - 8:00 PM Monday through Friday and 9:00 AM - 6:00 PM Saturday EST.

1 out of 5 stars.

Very Disappointed / Unreliable Touchless Features

5 years ago

We bought this just over a year ago and have had nothing but problems since basically brand new. The touchless feature is completely unreliable and we have had to constantly reset it and have basically now given up on the touchless feature and use it as a regular (overly expensive) faucet considering that the purpose that we bought it for it doesn't work. I would welcome a resolution.

No, I do not recommend this product.

Helpful?

Response from Globe Union Customer Care:

5 years ago

Globe Union Customer Care

Dear Customer, Danze is focused on ensuring complete customer satisfaction. As the manufacturer, we would very much like to get involved and resolve any product related difficulties the best we can. We hope you will afford us an opportunity to try and make things right by contacting our support center at 1-800-487-8372. Our business hours are 8:00 AM - 8:00 PM Monday through Friday and 9:00 AM - 6:00 PM Saturday EST. It is our pleasure to be able to provide you with support and assistance for your product purchases.

1 out of 5 stars.

Not been good

6 years ago

Worked only intermittently from the beginning, multiple battery changed, seemed that plug from battery didn’t connect, every month would have to fiddle with it now it has died completely, worst money ever spent should of returned it the first month. Tried all the trouble shooting ideas now phoning the 1-800 number tomorrow but want my money back

No, I do not recommend this product.

Helpful?

Response from danzesupportCustomerCare:

6 years ago

danzesupportCustomerCare

We are so sorry to hear you have experienced this problem. This most certainly does not represent the quality we expect from a Danze product. All of our products are covered by a limited lifetime warranty that protects the finish and function of your faucet for as long as you own your home. We would be more than happy to review this issue with you further, simply call us at 1-800-487-8372. Our business hours are 8:00 AM - 8:00 PM Monday through Friday and 9:00 AM - 6:00 PM Saturday EST. It is our pleasure to be able to provide you with support and assistance for your product purchases.

1 – 5 of 19 Reviews

Next Reviews

Questions

1 - 4 of 4 Questions

Q: J'ai acheté un robinet de cuisine sans contact Danze en mars 2019 .....malheureusement je ne peux plus utiliser le "sans contact "parce que le robinet dégoûte ..est ce que je dois changer la cartouche à disque en céramique? Si oui, ou m'en procurer une?

3 years ago

Translate with Google

2 Answers

A: Le numéro de téléphone de l'équipe du service clientèle de Danze est le 1-800-487-8372. En raison de la garantie à vie limitée, ils seront en mesure d'envoyer une nouvelle cartouche immédiatement.
3 years ago
Helpful?
Translate with Google

Q: How difficult is it to change the batteries once the faucet has been installed?

8 years ago

2 Answers

A: Hello and Thank you for your question. It is fairly easy, you will need to open the bottom right hand corner (blue) of the control box to replace the batteries. If you have any additional questions, please feel free to contact us by filling out the online form at http://globeunion.custhelp.com/app/ask/ or by calling us directly at 1-800-487-8372. Our business hours are 8:00 AM - 8:00 PM Monday through Friday and 9:00 AM - 6:00 PM Saturday EST. It is our pleasure to be able to provide you with support and assistance for your product purchases.
8 years ago
Helpful?

Q: Is this hardwired?

9 years ago

2 Answers

A: No, it runs off 4 x AA batteries, which are included.
9 years ago
Helpful?

Q: The touchless stopped. I changed the batteries but now it only works for a about a minute.

8 years ago

1 Answer

A: We are so sorry to hear you have experienced this problem. This most certainly does not represent the quality we expect from a Danze Faucet. In fact, all of our products are covered by a limited lifetime warranty that protects the finish and function of your faucet for as long as you own your home. Please contact one of our agents by completing the online form at http://globeunion.custhelp.com/app/ask/or call us at 1-800-487-8372. We will make sure to get this resolved for you right away. Our business hours are 8:00 AM - 8:00 PM Monday through Friday and 9:00 AM - 6:00 PM Saturday EST.
8 years ago
Helpful?

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