Coleman 316 Series 70-Quart Hard Cooler, 66.2-L

Hello. Thank you for sharing your feedback on the Coleman Classic Series 70-Quart Hard Cooler. We understand it can be frustrating when ice didn’t last as long as expected, especially when temperatures were in the 50s and 60s. To help extend ice retention, we recommend pre-chilling the cooler with ice or cold water before adding your items. Using a larger ratio of ice to drinks or food, keeping the cooler in a shaded or cool area, and minimizing the number of times it’s opened can also help maintain colder temperatures longer. Layering items so that beverages or food are surrounded by ice can improve overall cooling performance as well. Your feedback is valuable and will be shared with our product team for further review as we continue to improve our products. If you have any more feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Coleman® Consumer Care

Hello. Thank you for reaching out and sharing your experience with the Coleman 316 Series 70-Quart Hard Cooler.

We’re sorry to hear about the hinge issue and that the cooler did not maintain cold temperatures as expected. We understand how disappointing it is when a product doesn’t perform to your expectations.

Here are some tips to help maximize your cooler’s cold retention:

- Pre-chill the cooler with ice or cold water before use.
- Use block ice or large ice packs instead of small ice cubes, as they melt slower.
- Keep the cooler out of direct sunlight and avoid opening it frequently.
- Ensure the lid is securely closed to prevent cold air from escaping.

Please note that the Coleman 316 Series 70-Quart Hard Cooler has a 1 Year Warranty, to make a warranty claim, we kindly ask that you reach out to us directly.

Reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.

Thank you!
Coleman® Consumer Care

Hello. Thank you for sharing your experience with the Coleman Classic Series 70-Quart Hard Cooler. We are sorry to hear that the performance did not meet your expectations and that the ice retention fell short of what was advertised. The "up to 5 days" claim is based on testing under specific controlled conditions, including the use of block ice, minimal lid openings, and outdoor temperatures of around 90 degrees Fahrenheit. In real-world use, factors such as the type of ice used (cubed vs. block), frequency of lid openings, and even pre-chilling the cooler and contents can significantly affect ice retention. That said, we understand how disappointing it can be when a product does not perform as anticipated, especially from a brand you have trusted for many years. We truly value your feedback and will share it with our product team, as consumer insights help us continue to improve. If you have any more feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Coleman® Consumer Care