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27 reviews with 5 stars.
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Overall Rating
4.5
42 out of 45 (93%) reviewers recommend this product
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1 to 5 of 45 Reviews
1 – 5 of 45 Reviews
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5 out of 5 stars.
Easy and Elegant
8 years ago
The fireplace was easy to put together with very clear instructions. The look is very elegant and clean. It added immediate charm to our dining room. The fan is not very loud and it blows out a nice amount of warm air. Very happy with our purchase!
Yes, I recommend this product.
Helpful?
5 out of 5 stars.
Excellent choice for the price
9 years ago
we put this in our master bedroom under the tv and it just look great. The heating is very good and efficient. The background light looks very natural.
The only issue that we experienced was that electrical motor of the background lighting started making a wired noise after a couple of days. I called Canadian Tire and they replaced the insert the same day. The fact that we did not have to take the entire fireplace back to store was very convenient.
Overall, recommended.
Yes, I recommend this product.
Helpful?
5 out of 5 stars.
Happy with purchase
9 years ago
The fireplace was relatively easy to assemble. Can't speak to the lasting power as I've only had it a couple weeks but it looks fantastic. Well worth it especially for the sale price I got it at.
Yes, I recommend this product.
Helpful?
5 out of 5 stars.
Très satisfaite
9 years ago
Je viens d'acheter ce foyer électrique . Très simple à assembler (seule ça m'a pris 45 minutes). Les flammes sont jolies, il chauffe très bien. L'ambiance est parfaite. Je suis très satisfaite de mon achat. Cependant , je n'aurais jamais acheté ce foyer à son plein prix. C'est beaucoup trop cher! Mais à 25% de rabais, j'y ai trouvé mon compte.
Because we already have, and are happy with, a white CT fireplace on our main floor, we of course went back to CT for a second unit for our newly finished lower level. It looks equally as good in our rec room as the one in our living room and it cozies up the basement feel.
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1 - 10 of 48 Questions
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Most helpful answers
Q: Is this fireplace transportable? Say, if I move, can I take it with me?
10 years ago
2 Answers
A: I dont agree. I have this fireplace and each piece is so light. Its also shocking how when you take it apart into its little pieces it fits in my tiny little car. Very simple to move & I can lift each piece with 1 hand and Im pretty weak lol.
7 years ago
Helpful?
Q: What are the dimensions of this with the corner piece removed (i.e. to put into a corner)
12 years ago
2 Answers
A: I just purchased this and there is no corner piece....was it an extra option to buy?
10 years ago
Helpful?
Q: Does the fireplace make a lot of noise with just the flame on? You can hear the humming noise in ours quite a distance away. It is annoying.
16 years ago
2 Answers
A: QUITE FRANKLY WE HAVEN'T NOTICED ANY NOISE WHATSOEVER! I'VE READ OTHER PEOPLES' REVIEWS WHICH STATE THAT THEIR IS SOMETIMES TOO MUCH FROM THE FAN OR WHEREVER, BUT WE HAVEN'T HEARD A PEEP. LOVE IT AND WANT ANOTHER FOR MASTER BEDROOM.
15 years ago
Helpful?
Q: can you safely put a tv on top of this fireplace?
17 years ago
2 Answers
A: THE FIRST THING WE DID WAS TO PUT OUR TV, DVD AND VIDEO PLAYER ON IT AND NO PROBLEM!! AM USING IT INSTEAD OF A TV STAND AND PLAN TO BUY ANOTHER FOR SAME USE IN MASTER BEDROOM. FIRE IS VERY REALISTIC-LOOKING AS WELL. GREAT PRODUCT: VERY STRONG AND STURDY.
15 years ago
Helpful?
Q: Can the heat be turned on without the flame (or light)?
17 years ago
2 Answers
A: YES, THE FLAME IS REGULATABLE BY USING THE REMOTE CONTROL. THE HEAT COMES ON FULL BLAST, BUT IF YOU WANT THE FLAME IS VERY, VERY LOW TO INVISIBLE. WE HAVE THE LATEST MODEL AS OF NOVEMBER 2010.
15 years ago
Helpful?
Q: Has this fireplace ever gone on sale? (If yes, what was the sale price.) Will it go on sale in future? (If so, what will the sale price be.)
Does a seasonal item such as this ever go on clearance?
Are floor models of this fireplace ever offered at clearance prices?
What if the floor model is damaged - What can a customer expect to pay for a fireplace with a chipped mantle corner? 02/2008
17 years ago
2 Answers
A: WE PURCHASED OUR MODEL IN NOVEMBER OF 2010 ON SALE FOR 25 OR 30% OFF, I FORGET WHICH. EITHER WAY IT WAS AN EXCELLENT DEAL. SO YES, IT DOES GO ON SALE.
15 years ago
Helpful?
Q: Colour
Does this item come in colours other than white? item# 64-3504-2
18 years ago
2 Answers
A: I HAVE SEEN THIS MODEL IN A DARKER COLOUR IN THE STORES BUT IT IS NOWHERE NEARLY AS STRIKING. THOSE WHITE COLUMNS ARE TERRIFIC.
15 years ago
Helpful?
Q: How do you get an insert?
8 years ago
1 Answer
A: You need to contact customer serviceprokonian@jakeglobal.com
8 years ago
Helpful?
Q: Does this still have the corner option?
Went to purchase yesterday and the display did not have an option to place in a corner neither did the assembly instructions. Does this still have the corner option? Need to know asap.
8 years ago
1 Answer
A: There is no corner panel option for this model
8 years ago
Helpful?
Q: Is there a separate remote
Can you get home delivery on this
9 years ago
1 Answer
A: Yes, a remote comes with the 64-3504 Harlow fireplace.
Please contact your local Canadian Tire store for the availability of delivery service.
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