3-in-1 Fondue Set

Thank you for sending us your comments for our 3-in-1 fondue set. We are sorry that you did not like your experience with our product and hope that our answer will help you have a better experience on your future use. The light works like an oven light. The light will turn off when the element has reached the desired temperature. It will turn on again when the element has cooled down to indicate that the element is reheating to the desired temperature. This avoids the broth, oil or water (for the double boiler option) to overheat or boil too much. If the temperature is too high when boiling the water for the cheese and chocolate fondue use with the double boiler, it will create too much steam. When this occurs, you have to turn down the temperature of the element. The double boiler keeps the cheese and chocolate fondue at the good temperature without risk of burning and sticking at the bottom of the pot. We recommend to prepare your cheese or chocolate fondue in a separate saucepan as suggested in the instruction manual. Please don’t hesitate to contact us for further information or comments. Trudeau Maison customer service 1-800-878-3328 450-655-7444