Redeeming Canadian Tire Money®

How can I redeem my electronic Canadian Tire Money® online at canadiantire.ca?

When you go to check out, if you don’t have a Triangle credit card, you will need to be signed in with your Triangle ID.  Don’t have a Triangle ID? Its quick and simple to set up during the check out process. You need to be a member in the Triangle Rewards program to be able to collect or redeem CT Money. This means you will need to register your Triangle Rewards card before you can start redeeming your CT Money.  If you have a Triangle credit card, you’ll need to enter your credit card number in the method of payment in order to redeem. Within the check out process, your CT Money balance will be shown, and you can select the amount you would like to redeem. Details on the amount redeemed will be provided in your order confirmation. You can not redeem CT Money on shipping and handling. Currently, tires and wheel purchases are excluded.  Please see full program details for all eligible merchandise at Triangle.com.

Can I redeem for my full purchase online at canadiantire.ca?

You can not redeem CT Money on shipping and handling. CT Money can only be redeemed for eligible merchandise (including applicable taxes). Currently tires and wheel purchases are excluded.   Please see full program details for all eligible merchandise at Triangle.com.

Can I redeem from a different Triangle Rewards® Account that isn’t linked to my Triangle ID?

Unfortunately, you can not use a different Triangle Rewards Account; the account you use must be the one linked to your Triangle ID. You can merge the Triangle Rewards Account not linked to your Triangle ID to the Triangle Rewards Account that is linked to your Triangle ID to use funds. 

Why can’t I check out as a guest and redeem by entering my Triangle Rewards® card number?

In order to redeem your CT Money for online purchases at canadiantire.ca, you are required to be signed in with a Triangle ID. You can register on Triangle.com or by using the Triangle App.

Can I redeem electronic Canadian Tire Money® if I have not registered with the Triangle Rewards® Program?

No. You will need to register your Triangle Rewards card before you can start redeeming your CT Money. Triangle™ credit cardmembers are automatically registered in the program so they can begin redeeming immediately. You can register online at Triangle.com or by using the Triangle App.

Will I be able to redeem paper Canadian Tire Money® at Sport Chek, Mark’s, L’Équipeur, Party City, Pro Hockey Life, Atmosphere, Sports Rousseau, Hockey Experts, L’Entrepôt du Hockey, and participating Sports Experts stores?

No, Canadian Tire paper money can only be redeemed or converted to electronic CT Money at Canadian Tire retail stores. 

If I redeem Canadian Tire Money® during a transaction, will I still collect CT Money?

CT Money is earned on the balance of your transaction after redemption is made.

Can I redeem Canadian Tire Money® at Partsource?

Electronic CT Money can only be redeemed at Canadian Tire, Sport Chek, Mark’s, L’Équipeur, Party City, Pro Hockey Life, Atmosphere, Sports Rousseau, Hockey Experts, L’Entrepôt du Hockey, and participating Sports Experts stores.

Membership & Account Information

I am currently a member of the My Canadian Tire Money® Program. Do I need to get the new Triangle Rewards® Card?

We have changed the name of the My CT Money program to Triangle Rewards. You can continue to use your My CT Money Card, but if you would like a new Triangle Rewards card, you can merge your old account to your new account on Triangle.com or through the Triangle App.

Who do I talk to if I need help with my account, like changing my address or if my Triangle Rewards® card is lost or stolen?

You can change your address by logging into Triangle.com or by calling Customer Service. Customers can also call Customer Service to report a lost or stolen card. To reach customer service, call 1-800-226-8473 Monday to Friday 8:00 am to 9:00 pm (EST) and Saturday and Sunday 9:00 am to 5:00 pm (EST).

Can family members register under the same Triangle Rewards® account?

Each Triangle Rewards account can only be held by one person, however, family members can collect together as a household with up to two additional key fobs or by using the Triangle App. Alternatively, Triangle credit cardholders can request supplementary credit cards for family members. 

Can I cancel my Triangle Rewards® card?

Yes, customers can close their account at any time. There is no fee for closing an account, but hey will lose any Canadian Tire Money® that they have collected. If a customer would like to cancel an account they should call Customer Service at 1-800-226-8473 Monday to Friday 8:00 am to 9:00 pm (EST) and Saturday and Sunday 9:00 am to 5:00 pm (EST). Please note that if you have a Triangle banded credit card and close your Triangle Rewards account, you will also be closing your credit card account.  
 

Can I transfer electronic Canadian Tire Money® to another member?

Transfers are at the discretion of Canadian Tire. To request a transfer of CT Money, please call Customer Service at 1-800-226-8473 Monday to Friday 8:00 am to 9:00 pm (EST) and Saturday and Sunday 9:00 am to 5:00 pm (EST).  Remember, both members must have a registered Triangle Rewards® account in order to transfer. 

How can I participate in the Triangle Rewards™ program if my card or key fob is lost or stolen?

If your card is lost or stolen you should immediately call Customer Service at 1-800-226-8473 Monday to Friday 8:00 am to 9:00 pm (EST) and Saturday and Sunday 9:00 am to 5:00 pm (EST) to let us know. Otherwise, you might not be able to recover any Canadian Tire Money® that could be redeemed by a person presenting your lost or stolen card. In the meantime, you can use the telephone number provided upon registration at time of purchase, or use the Triangle App.

How can I correct my email address on my profile?

Please call Customer Service at 1-800-226-8473 Monday to Friday 8:00 am to 9:00 pm (EST) and Saturday and Sunday 9:00 am to 5:00 pm (EST). 

Will I be able to register for the Triangle Rewards® Program on SportChek.ca, Marks.com, Atmosphere.ca, TrioHockey.ca, and participating SportsExperts.ca?

Sadly, not.  To register for the Triangle Rewards Program, you can do so on the Triangle App or on Triangle.com.

I registered for in the Triangle Rewards™ Program through the Triangle™ App, where can I pick up my card?

If you would like a physical card, please call our customer service team 1-800-226-8473 and they will be happy to get you a physical card.  

About Triangle Rewards™

How do I get a Triangle Rewards® Card?

Cards are available in all participating stores including Canadian Tire, Sport Chek, Mark’s, L’Équipeur, Party City, Pro Hockey Life, Atmosphere, Sports Rousseau, Hockey Experts, L’Entrepôt du Hockey, and participating Sports Experts stores. Customers can also download the Triangle App on their smart device to register their card or create an account. 

How does the Triangle Rewards™ program work?

You can collect Canadian Tire Money® by showing your Triangle App, Triangle Rewards card, or key FOB upon checkout, or by simply paying with a Triangle credit card at Canadian Tire, Sport Chek, Mark's/L'Equipeur, Party City, Gas+/Essence+ , Pro Hockey Life, Atmosphere, Sports Rousseau, Hockey Experts, L’Entrepôt du Hockey, and participating Sports Experts locations across Canada.  This also includes all online purchases at CanadianTire.ca, SportChek.ca, Marks.com, PartyCity.ca, ProHockeyLife.com, Atmosphere.ca, and participating SportsExperts.ca.  
 
You must be a member in the program to collect and redeem CT Money. To become a member, you’ll need to register. Redemptions is available at Canadian Tire, Sport Chek, Mark's, L’Équipeur, Party City, Pro Hockey Life, Atmosphere, Sports Rousseau, Hockey Experts, L’Entrepôt du Hockey and participating Sports Experts stores. Online redemption is available at canadiantire.ca.

Is the Triangle Rewards® card a credit card?

Nope, it’s not a credit card, it’s a rewards card!  Once you have registered your Triangle Rewards card, you’ll be a member in the program and you can use your Triangle Rewards to collect and redeem Canadian Tire Money® at Canadian Tire, Sport Chek, Mark’s/L’Équipeur, Party City, Pro Hockey Life, Atmosphere, Sports Rousseau, Hockey Experts, L’Entrepôt du Hockey, and participating Sports Experts stores as well as online at CanadianTire.ca. You can also collect and redeem using the Triangle App. Members are also able to collect at Gas+/Essence+ locations. You can collect CT Money faster with a Triangle credit card. 

Who is the Triangle Rewards™ Program open to?

Membership is open to anyone who lives in Canada and is the age of majority in their province or territory of residence.

Why should I register for the Triangle Rewards® Program? What are the benefits?

Registering for the Triangle Rewards Program allows you to: 
• Collect and Redeem your Canadian Tire Money® in-store at Canadian Tire, Sport Chek, Mark’s, L’Équipeur, Party City, Pro Hockey Life, Atmosphere, Sports Rousseau, Hockey Experts, L’Entrepôt du Hockey, and participating Sports Experts stores, as well as online at CanadianTire.ca.

• Get personalized offers sent right to your Triangle™ App and online account and email. 
• Collect CT Money at Gas+ and Essence+ locations. 
• Collect CT Money when using other credit cards, not just cash or debit. 
• Return products at Canadian Tire, Mark's/L'Equipeur, Sport Chek, and Atmosphere without a paper receipt. 
• Collect CT Money online at CanadianTire.ca, SportChek.ca, Marks.com, Lequipeur.com, PartyCity.ca, ProHockeyLife.com, and Atmosphere.ca.

What is the relationship between Canadian Tire, the Triangle Rewards® Program and stores like Sport Chek, Mark’s, L’Équipeur, Party City, Pro Hockey Life, Atmosphere, Sports Rousseau, Hockey Experts, and L’Entrepôt du Hockey?

The Triangle Rewards Program is owned and operated by Canadian Tire Corporation, Limited. Sport Chek, Mark’s, L’Équipeur, Party City, Pro Hockey Life, Atmosphere, Sports Rousseau, Hockey Experts, and L’Entrepôt du Hockey are part of the Canadian Tire family of companies and Canadian Tire has now designated participating locations of these stores as Partner locations under the program. This means that members will be able to collect electronic Canadian Tire Money® on qualifying purchases at participating store locations.

Does my Electronic Canadian Tire Money® ever Expire? 

We may expire the Canadian Tire Money in your Triangle Rewards® Account in the event that there has been a period of inactivity of 18 months or more. For the purposes of this section, “inactivity” means that there has been neither a transaction in which you have collected electronic CT Money, nor a transaction in which you have redeemed electronic CT Money during the period in question.

How can I look up when I last used my Triangle Rewards® Account?

Registered members can log into their Triangle Rewards account via the Triangle.com website or use the Triangle app to see your transaction history. Non-registered users can register online or via the app to see their transaction history, or if you would like to remain unregistered, you will have to call the Triangle Program customer service team at 1-800-226-8473 to determine the last date of use.

Will there be a notification before my CT Money® expires and how far in advance can I expect it? 

Yes, you will be notified if you are a registered Triangle Rewards® member and have provided us with a valid email address. We will send you a notice of expiry at least 30 days but no more than 60 days prior to expiration of your CT Money. At that time, you will need to make an eligible transaction where you earn or redeem your CT Money to remain in active status. People holding unregistered Triangle Rewards cards are not yet members of the program, have not yet earned any electronic CT Money and will not receive a notification of potential expiry since there is no way for us to contact you.

What if I do not want to purchase or redeem my Canadian Tire Money® right now? Can you do something so that I won’t lose my CT Money?

To ensure your account remains in active status, you must complete an “earn” or “redeem” transaction every 18 months. This is the only way to ensure that your CT Money will not expire. For further assistance and any special circumstances, please call the Triangle RewardsTM Program customer service team at 1-800-226-8473.

If I have a Triangle credit card and a Triangle Rewards® Loyalty card – do I need to be active on both?

In order to be “active” you must be engaging in a transaction that either earns or redeems Canadian Tire Money®. Activity is based on earning and redeeming CT Money in your Triangle Rewards account. You can earn or redeem by paying for qualifying transactions with a Triangle credit card or by presenting your Triangle Rewards card or Triangle App.

I have multiple Triangle accounts. Can I move my Canadian Tire Money® from one Triangle account to another to avoid losing the CT Money for inactivity?

Yes, Members can merge their Triangle Rewards® Accounts into a single account. For more details on merging accounts, login to your account on the Triangle.com website and select “Merge Accounts” under the “My Account” heading or download the Triangle App and click "Manage Cards" on the Accounts tab. 

Triangle Rewards™ Terms & Conditions

How is my privacy being protected?

We’re committed to protecting the privacy and security of your personal information. The Canadian Tire Privacy Charter ("Privacy Charter") explains the types of customer personal information we collect, how it is used, and the steps we take to ensure your personal information is handled appropriately. Click here to read our full Privacy Policy.

What are the rules of the Triangle Rewards program?

Please see the full program rules here.

 

Triangle™ Mastercard® Customers

How do I qualify for a Triangle® World Elite Mastercard®?

World Elite Mastercard must have a minimum personal income of $80,000 or household income of $150,000. For more information, customers can call the Canadian Tire Bank call center at 1-800-459-6415.

Where can I apply for a Triangle® Mastercard®? 

You can apply here at triangle.com. To apply in-store, visit any Canadian Tire, Sport Chek, Mark’s, L’Équipeur,  Atmosphere or participating Sports Experts locations.

Is there an annual fee associated with a Triangle credit card?

There is no annual fee associated with the Triangle® Mastercard® or Triangle® World Elite Mastercard®. 

If I pay with my Triangle Mastercard® when using a bonus offer, will I still collect 4% on my purchase?

Yes! Bonuses, like our exclusive email offers, flyer offers and Triangle Bonus Day events, are in addition to the 4% back in Canadian Tire Money® that you collect every day on qualifying purchases at Canadian Tire, Sport Chek, Mark’s, L’Équipeur, Party City, Pro Hockey Life, Atmosphere, Sports Rousseau, Hockey Experts, L’Entrepôt du Hockey, and participating Sports Experts stores.

 

Triangle™ Mobile App & Triangle Rewards™ Card

Can I use my Triangle™ App to collect Canadian Tire Money® at Sport Chek, Mark’s, L’Équipeur, Party City, Pro Hockey Life, Atmosphere, Sports Rousseau, Hockey Experts, L’Entrepôt du Hockey, and participating Sports Experts stores? 

Absolutely! When you are checking out at any of our stores the cashier can scan your Triangle Rewards® barcode in the Triangle App so you can collect CT Money on your purchase.  
 

How much does the app cost?

Nothing! There is no cost for the app; it is available to download for free from the Apple App Store and Google Play Store. Data charges may apply from your mobile provider based on your rate plan.  
 

How can I download the app?

Visit the app store for the specific device you are using: 
  iPhone – Apple App Store 
  Android – Google Play Store 
 

How does the Triangle™ App work?

The Triangle App lets you collect and redeem Canadian Tire Money® with your smartphone. It's an easy way to manage your Triangle Rewards and credit card account all in one app. You can find your CT Money balance, recent transactions, personalized offers, statement balance and so much more.  
 

Is my login and password on the Triangle App the same as triangle.com?

Yes! You can sign in to the Triangle App using your Triangle ID.  It is the same credentials you would use to sign in on triangle.com or canadiantire.ca. If you have a Triangle credit card online Account, you can sign in to app using the same username and password as you would on ctfs.com.  
 

I want to merge my existing My Canadian Tire Money® card with my new Triangle Rewards® card. How does this work?

There are two easy ways to merge your cards: 
 
1) Download the Triangle App to your smart phone

·         Within the Account tab, click on Manage Cards

·         Select Merge Triangle Rewards Card

2) Visit triangle.com/merge 
 
The merge process may take up to 24 hours. You can continue to use your new card to collect CT Money, but won’t be able to redeem until the merge is complete. 
 
Please note; if any of the following apply to you, you will need to call a Triangle expert at 1-800-226-8473 in order to keep your personal information and data safe: 
 
- You have registered your My CT Money card as well as your new Triangle Rewards card under different emails 
 
- You have a Triangle credit card that is linked to card 
 
- You’re not the tech savvy type