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Great customer service is important to us. If you don’t find what you need in our Support pages, please get in touch—we’re more than happy to help.
What is a Triangle ID?
A Triangle ID is an easy way to log in to your account across all of our banners with just a single email and password.
I already have a Canadian Tire account. Do I need to create a Triangle ID?
No, you do not need to create a Triangle ID. Your existing email and password that you use to sign into your Triangle Rewards® account on triangle.com, the Triangle app, as well as your account on canadiantire.ca and the Canadian Tire app, will now be your Triangle ID.
What if I have a Triangle credit card, how do I sign in?
You can use your Triangle credit card login when you sign into the Triangle App or your online account. You will use your Triangle ID credentials when you want to sign into your Triangle Rewards or Canadian Tire account.
Do I need a Triangle ID if I am already a Triangle Rewards® member?
If you have registered your Triangle Rewards card online, then you already have a Triangle ID! Your Triangle Rewards email and password are your Triangle ID credentials. You can now use these login credentials to access your Triangle Rewards account on triangle.com, the Triangle App, as well as your account on canadiantire.ca and the Canadian Tire App.
Where do I use my Triangle ID?
You can use your Triangle ID credentials to sign into your Triangle Rewards® account on triangle.com, the Triangle App, as well as your account on canadiantire.ca and the Canadian Tire App.
How do I merge a Triangle Rewards® card?
On triangle.com and canadiantire.ca:
Sign in using your Triangle ID credentials
Go to the “My Account” tab and locate the “Add a card” section
Here, you will be able to add a card to your profile and start collecting electronic Canadian Tire Money® instantly! If you’re still having issues merging a Triangle Rewards card to your account, please give us a ring at 1-800-226-8473.
Why do I need to verify my email?
Verifying your email is an important step in creating your Triangle ID account. This step is an added security measure we have in place to help prevent identity fraud. You’ll receive an email with a 6-digit code, which you will use to verify that it’s you.
What do I do if I’m locked out?
Don’t sweat it. Your account is safe, and you can try logging in again in approximately 2 hours. If you want some more information on our lockout process, feel free to give us a ring.
Triangle Rewards: 1-800-226-8473
How do I use my digital Triangle Rewards® card in-store?
You can access your digital Triangle Rewards card by downloading the Triangle App or signing into your account on Triangle.com or canadiantire.ca. You can also add your card to your digital wallet through the Triangle App.
Where can I find my digital Triangle Rewards® card?
Desktop Access:
On triangle.com:
Sign in using your Triangle ID credentials
Select “My Account” and you can find your “My Digital Card” here
On canadiantire.ca:
Sign in using your Triangle ID credentials
Select your profile name in the top right corner
A drop down menu will appear, select “My Digital Card” here
Mobile Access:
On triangle.com:
Sign in using your Triangle ID credentials
Locate and select “My Account” within the menu in the top left corner
Select “My Digital Card”
On canadiantire.ca:
Sign in using your Triangle ID credentials
Locate and select “My Account” within the menu in the top left corner
Select “My Digital Card”
On Triangle App:
Hit “cards” section
Select “rewards”
Tap the card to show your barcode to scan
What stores can I collect and redeem electronic Canadian Tire Money® as a Triangle Rewards® member?
You can collect CT Money at Canadian Tire, Sport Chek, Mark’s, L’Équipeur, Party City, Gas+, Essence+ and Petro-Canada locations, Pro Hockey Life, Atmosphere, Sports Rousseau, Hockey Experts, L’Entrepôt du Hockey, and participating Sports Experts stores. Redeem your CT Money in-store at Canadian Tire, Sport Chek, Mark’s, L’Équipeur, Party City, Pro Hockey Life, Atmosphere, Sports Rousseau, Hockey Experts, L’Entrepôt du Hockey, and participating Sports Experts stores, as well as online at select stores at canadiantire.ca. You will be advised if online redemption is possible for your selected store during checkout.
What is the exact cents per litre you get back in electronic Canadian Tire Money® at Gas+/Essence+ and Petro-Canada locations for each card option?
Triangle Rewards card: You can collect 3 cents back per litre in CT Money when using cash or debit (0.5 cents per litre when using 3rd party or fleet credit cards).
Triangle Mastercard: 5 cents back per litre in CT Money on all fuel types.
Triangle® World Mastercard® and Triangle® World Elite Mastercard®: 5 cents back per litre in CT Money on regular & mid-grade fuel, and 7 cents back per litre in CT Money on premium fuel (where premium is available). Rates subject to change and could vary by location.
Can I collect and redeem Canadian Tire Money® at Gas+/Essence+ and Petro-Canada locations?
You can collect CT Money on fuel purchases at Gas+/Essence+ and Petro-Canada locations. Unfortunately, you are not able to redeem.
Is there a minimum or maximum number of litres to qualify for collecting Canadian Tire Money®?
There is no minimum or maximum number of litres of fuel required to qualify for the cents per litre earn rate. Customers collect electronic Canadian Tire Money on every whole litre.
Do I earn electronic Canadian Tire Money® on all my fuel purchases at Gas+/Essence+ & Petro-Canada locations?
As long as you pay using any of the eligible tender types and present your Triangle Reward® card (Card, Key fob / Triangle Mobile App), or pay with your Triangle credit card. The offer applies to all gasoline grades as well as diesel.
When can I start collecting electronic Canadian Tire Money® and how can I use it?
You can start collecting CT Money after registering your card or registering an account through the Triangle® App. You will collect CT Money by showing your Triangle App, Triangle Rewards™ card, or key FOB upon checkout, or by simply paying with a Triangle™ Mastercard® at Sport Chek, Mark’s, L’Équipeur, Party City, Gas+, Essence+ and Petro-Canada locations, Pro Hockey Life, Atmosphere, Sports Rousseau, Hockey Experts, L’Entrepôt du Hockey, and participating Sports Experts stores, as well as online at CanadianTire.ca, SportChek.ca, Marks.com, Lequipeur.com, PartyCity.ca, ProHockeyLife.com, Atmosphere.ca, and participating SportsExperts.ca.
Certain Sports Experts stores or rental shops may not participate. Not available at out-of-store events. You must be a member in the program in order to collect and redeem CT Money. To become a member, you’ll need to register.
How can I redeem my electronic Canadian Tire Money® online at canadiantire.ca?
When you go to check out, if you don’t have a Triangle credit card, you will need to be signed in with your Triangle ID. Don’t have a Triangle ID? Its quick and simple to set up during the check out process. You need to be a member in the Triangle Rewards program to be able to collect or redeem CT Money. This means you will need to register your Triangle Rewards card before you can start redeeming your CT Money. If you have a Triangle credit card, you’ll need to enter your credit card number in the method of payment in order to redeem. Within the check out process, your CT Money balance will be shown, and you can select the amount you would like to redeem. Details on the amount redeemed will be provided in your order confirmation. You can not redeem CT Money on shipping and handling. Currently, tires and wheel purchases are excluded. Please see full program details for all eligible merchandise at Triangle.com.
Can I redeem for my full purchase online at canadiantire.ca?
You can not redeem CT Money on shipping and handling. CT Money can only be redeemed for eligible merchandise (including applicable taxes). Currently tires and wheel purchases are excluded. Please see full program details for all eligible merchandise at Triangle.com.
Can I redeem from a different Triangle Rewards® Account that isn’t linked to my Triangle ID?
Unfortunately, you can not use a different Triangle Rewards Account; the account you use must be the one linked to your Triangle ID. You can merge the Triangle Rewards Account not linked to your Triangle ID to the Triangle Rewards Account that is linked to your Triangle ID to use funds.
Why can’t I check out as a guest and redeem by entering my Triangle Rewards® card number?
In order to redeem your CT Money for online purchases at canadiantire.ca, you are required to be signed in with a Triangle ID. You can register on Triangle.com or by using the Triangle App.
Can I redeem electronic Canadian Tire Money® if I have not registered with the Triangle Rewards® Program?
No. You will need to register your Triangle Rewards card before you can start redeeming your CT Money. Triangle™ credit cardmembers are automatically registered in the program so they can begin redeeming immediately. You can register online at Triangle.com or by using the Triangle App.
Will I be able to redeem paper Canadian Tire Money® at Sport Chek, Mark’s, L’Équipeur, Party City, Pro Hockey Life, Atmosphere, Sports Rousseau, Hockey Experts, L’Entrepôt du Hockey, and participating Sports Experts stores?
No, Canadian Tire paper money can only be redeemed or converted to electronic CT Money at Canadian Tire retail stores.
If I redeem Canadian Tire Money® during a transaction, will I still collect CT Money?
CT Money is earned on the balance of your transaction after redemption is made.
Can I redeem Canadian Tire Money® at Partsource?
Electronic CT Money can only be redeemed at Canadian Tire, Sport Chek, Mark’s, L’Équipeur, Party City, Pro Hockey Life, Atmosphere, Sports Rousseau, Hockey Experts, L’Entrepôt du Hockey, and participating Sports Experts stores.
I am currently a member of the My Canadian Tire Money® Program. Do I need to get the new Triangle Rewards® Card?
We have changed the name of the My CT Money program to Triangle Rewards. You can continue to use your My CT Money Card, but if you would like a new Triangle Rewards card, you can merge your old account to your new account on Triangle.com or through the Triangle App.
Who do I talk to if I need help with my account, like changing my address or if my Triangle Rewards® card is lost or stolen?
You can change your address by logging into Triangle.com or by calling Customer Service. Customers can also call Customer Service to report a lost or stolen card. To reach customer service, call 1-800-226-8473 Monday to Friday 8:00 am to 9:00 pm (EST) and Saturday and Sunday 9:00 am to 5:00 pm (EST).
Can family members register under the same Triangle Rewards® account?
Each Triangle Rewards account can only be held by one person, however, family members can collect together as a household with up to two additional key fobs or by using the Triangle App. Alternatively, Triangle credit cardholders can request supplementary credit cards for family members.
Can I cancel my Triangle Rewards® card?
Yes, customers can close their account at any time. There is no fee for closing an account, but hey will lose any Canadian Tire Money® that they have collected. If a customer would like to cancel an account they should call Customer Service at 1-800-226-8473 Monday to Friday 8:00 am to 9:00 pm (EST) and Saturday and Sunday 9:00 am to 5:00 pm (EST). Please note that if you have a Triangle banded credit card and close your Triangle Rewards account, you will also be closing your credit card account.
Can I transfer electronic Canadian Tire Money® to another member?
Transfers are at the discretion of Canadian Tire. To request a transfer of CT Money, please call Customer Service at 1-800-226-8473 Monday to Friday 8:00 am to 9:00 pm (EST) and Saturday and Sunday 9:00 am to 5:00 pm (EST). Remember, both members must have a registered Triangle Rewards® account in order to transfer.
How can I participate in the Triangle Rewards™ program if my card or key fob is lost or stolen?
If your card is lost or stolen you should immediately call Customer Service at 1-800-226-8473 Monday to Friday 8:00 am to 9:00 pm (EST) and Saturday and Sunday 9:00 am to 5:00 pm (EST) to let us know. Otherwise, you might not be able to recover any Canadian Tire Money® that could be redeemed by a person presenting your lost or stolen card. In the meantime, you can use the telephone number provided upon registration at time of purchase, or use the Triangle App.
How can I correct my email address on my profile?
Please call Customer Service at 1-800-226-8473 Monday to Friday 8:00 am to 9:00 pm (EST) and Saturday and Sunday 9:00 am to 5:00 pm (EST).
Will I be able to register for the Triangle Rewards® Program on SportChek.ca, Marks.com, Atmosphere.ca, TrioHockey.ca, and participating SportsExperts.ca?
Sadly, not. To register for the Triangle Rewards Program, you can do so on the Triangle App or on Triangle.com.
I registered for in the Triangle Rewards™ Program through the Triangle™ App, where can I pick up my card?
If you would like a physical card, please call our customer service team 1-800-226-8473 and they will be happy to get you a physical card.
How does the Triangle Rewards™ program work?
You can collect Canadian Tire Money® by showing your Triangle App, Triangle Rewards card, or key FOB upon checkout, or by simply paying with a Triangle credit card at Canadian Tire, Sport Chek, Mark's/L'Equipeur, Party City, Gas+/Essence+ & Petro-Canada locations, Pro Hockey Life, Atmosphere, Sports Rousseau, Hockey Experts, L’Entrepôt du Hockey, and participating Sports Experts locations across Canada. This also includes all online purchases at CanadianTire.ca, SportChek.ca, Marks.com, PartyCity.ca, ProHockeyLife.com, Atmosphere.ca, and participating SportsExperts.ca.
You must be a member in the program to collect and redeem CT Money. To become a member, you’ll need to register. Redemptions is available at Canadian Tire, Sport Chek, Mark's, L’Équipeur, Party City, Pro Hockey Life, Atmosphere, Sports Rousseau, Hockey Experts, L’Entrepôt du Hockey and participating Sports Experts stores. Online redemption is available at canadiantire.ca.
Is the Triangle Rewards® card a credit card?
Nope, it’s not a credit card, it’s a rewards card! Once you have registered your Triangle Rewards card, you’ll be a member in the program and you can use your Triangle Rewards to collect and redeem Canadian Tire Money® at Canadian Tire, Sport Chek, Mark’s/L’Équipeur, Party City, Pro Hockey Life, Atmosphere, Sports Rousseau, Hockey Experts, L’Entrepôt du Hockey, and participating Sports Experts stores as well as online at CanadianTire.ca. You can also collect and redeem using the Triangle App. Members are also able to collect at Gas+/Essence+ & Petro-Canada locations. You can collect CT Money faster with a Triangle credit card.
Why should I register for the Triangle Rewards® Program? What are the benefits?
Registering for the Triangle Rewards Program allows you to:
• Collect and Redeem your Canadian Tire Money® in-store at Canadian Tire, Sport Chek, Mark’s, L’Équipeur, Party City, Pro Hockey Life, Atmosphere, Sports Rousseau, Hockey Experts, L’Entrepôt du Hockey, and participating Sports Experts stores, as well as online at CanadianTire.ca.
• Get personalized offers sent right to your Triangle™ App and online account and email.
• Collect CT Money at Gas+, Essence+ & Petro-Canada locations.
• Collect CT Money when using other credit cards, not just cash or debit.
• Return products at Canadian Tire, Mark's/L'Equipeur, Sport Chek, and Atmosphere without a paper receipt.
• Collect CT Money online at CanadianTire.ca, SportChek.ca, Marks.com, Lequipeur.com, PartyCity.ca, ProHockeyLife.com, and Atmosphere.ca.
How is my privacy being protected?
We’re committed to protecting the privacy and security of your personal information. The Canadian Tire Privacy Charter ("Privacy Charter") explains the types of customer personal information we collect, how it is used, and the steps we take to ensure your personal information is handled appropriately. Click here to read our full Privacy Policy.
What are the rules of the Triangle Rewards program?
Please see the full program rules here.
How do I qualify for a Triangle® World Elite Mastercard®?
World Elite Mastercard must have a minimum personal income of $80,000 or household income of $150,000. For more information, customers can call the Canadian Tire Bank call center at 1-800-459-6415.
Where can I apply for a Triangle® Mastercard®?
You can apply here at triangle.com. To apply in-store, visit any Canadian Tire, Sport Chek, Mark’s, L’Équipeur, Atmosphere or participating Sports Experts locations.
Is there an annual fee associated with a Triangle credit card?
There is no annual fee associated with the Triangle® Mastercard® or Triangle® World Elite Mastercard®.
If I pay with my Triangle Mastercard® when using a bonus offer, will I still collect 4% on my purchase?
Yes! Bonuses, like our exclusive email offers, flyer offers and Triangle Bonus Day events, are in addition to the 4% back in Canadian Tire Money® that you collect every day on qualifying purchases at Canadian Tire, Sport Chek, Mark’s, L’Équipeur, Party City, Pro Hockey Life, Atmosphere, Sports Rousseau, Hockey Experts, L’Entrepôt du Hockey, and participating Sports Experts stores.
Can I use my Triangle™ App to collect Canadian Tire Money® at Sport Chek, Mark’s, L’Équipeur, Party City, Pro Hockey Life, Atmosphere, Sports Rousseau, Hockey Experts, L’Entrepôt du Hockey, and participating Sports Experts stores?
Absolutely! When you are checking out at any of our stores the cashier can scan your Triangle Rewards® barcode in the Triangle App so you can collect CT Money on your purchase.
How much does the app cost?
Nothing! There is no cost for the app; it is available to download for free from the Apple App Store and Google Play Store. Data charges may apply from your mobile provider based on your rate plan.
How can I download the app?
Visit the app store for the specific device you are using:
iPhone – Apple App Store
Android – Google Play Store
How does the Triangle™ App work?
The Triangle App lets you collect and redeem Canadian Tire Money® with your smartphone. It's an easy way to manage your Triangle Rewards and credit card account all in one app. You can find your CT Money balance, recent transactions, personalized offers, statement balance and so much more.
Is my login and password on the Triangle App the same as triangle.com?
Yes! You can sign in to the Triangle App using your Triangle ID. It is the same credentials you would use to sign in on triangle.com or canadiantire.ca. If you have a Triangle credit card online Account, you can sign in to app using the same username and password as you would on ctfs.com.
I want to merge my existing My Canadian Tire Money® card with my new Triangle Rewards® card. How does this work?
There are two easy ways to merge your cards:
1) Download the Triangle App to your smart phone
· Within the Account tab, click on Manage Cards
· Select Merge Triangle Rewards Card
2) Visit triangle.com/merge
The merge process may take up to 24 hours. You can continue to use your new card to collect CT Money, but won’t be able to redeem until the merge is complete.
Please note; if any of the following apply to you, you will need to call a Triangle expert at 1-800-226-8473 in order to keep your personal information and data safe:
- You have registered your My CT Money card as well as your new Triangle Rewards card under different emails
- You have a Triangle credit card that is linked to card
- You’re not the tech savvy type

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