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Shark ION™ Robot 720 Robotic Vacuum Composite_or_Mixed
Shark ION™ Robot 720 Robotic Vacuum Overhead_Flat
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Quebec residents: For information on maintenance and repair click here.

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Product Details

Shark ION™ Robot 720 Robotic Vacuum is the perfect solution for everyday upkeep.

  • Shark ION™ Robot 720 Robotic Vacuum features an easy-to-use remote to set a recurring cleaning schedule

  • Multi-surface brushroll captures short and long hair, dust, dander, and allergens to prevent everyday buildup in your home

  • Auto-Sense™Navigation seamlessly navigates floors and carpets while proximity sensors assess and adapt to surrounding obstacles

  • Dual spinning side brushes pull in debris from corners and edges

  • Long-life Lithium-ion battery allows for over an hour of cleaning time

Part Number RV720C
Floor Surface All Floor Types
Battery Technology Lithium-Ion
Battery Voltage 15 V
Battery Max Run Time (min) 60 min
Assembled Height (in) 0.98 in
Assembled Length (in) 12 5/8 in
Assembled Width (in) 12.60 in
Assembled Weight (lb) 5.5 lb
Package Height (in) 5.67 in
Package Depth (in) 15.75 in
Package Width (in) 19.13 in
Package Weight (lb) 10.80 lb
Warranty:
  • This product carries a 1 year exchange warranty redeemable at any Canadian Tire store.
Online Ordering
  • Pick Up is free at most stores (some stores require a minimum order value before tax)
  • Shipping fee is based on size and weight of products and distance from address to store
  • Same-Day Delivery costs $9.99 per order
  • Online Ordering Information
Returns
  • Most products can be returned or exchanged at any Canadian Tire store within 90 days of purchase
  • Some products are non-refundable and non-exchangeable
  • The return policy outlined above may not apply to the product you are currently viewing. For complete details and eligibility, please refer to our Return Policy for exceptions.

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Ratings
Floor SurfaceAll Floor TypesAll Floor TypesAll Floor TypesAll Floor TypesArea Rug, Hard Floor, Tile, Wet Surface, Carpet
Battery TechnologyLithium-IonLithium-IonLithium-IonLithium-IonLithium-Ion
Battery Voltage15 V14 V14 V14 V33 V

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Review Highlights

List of Pros Highlights
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Reviews

Rating Snapshot

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41 reviews with 5 stars.
14 reviews with 4 stars.
10 reviews with 3 stars.
12 reviews with 2 stars.
24 reviews with 1 star.

Overall Rating

3.4
44 out of 83 (53%) reviewers recommend this product

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  • First empty of the can
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1 to 5 of 101 Reviews.
1 – 5 of 101 Reviews

SHE SWEEPS THE KITCHEN WHILE WE SLEEP.

a month ago
As you can see, my Shark has worked hard in our house 😆 I've almost wiped the logo off from cleaning her, but she's faithful and works amazing. I mainly use it to clean the kitchen at the end of the night before bed. Real fast sweep up. The noise is minimal, and I dont have to worry about where she goes bc the sensors are so amazing.The battery life is really good, it goes a good range before you have to recharge. I didn't want a robot vac until I got one, and now I dont think I can go back!
  • Review photo 1.

Originally posted on influenster.com

An efficient, quiet, and smart robot vacuum that m

a month ago
The Shark ION Robot has been a lifesaver for keeping my floors clean. I am very impressed with how quiet it is; the noise (ruido) level is minimal, so it doesn't disturb my daily activities. The sensors (sensores) work great at navigating around furniture and avoiding obstacles. I also love the different cleaning modes (modos) that allow for a more personalized clean. The battery duration (duración) is excellent, providing enough time to cover large areas, and it returns to its charging (carga) dock perfectly every time. Highly recommended for a hands-free clean!"

Originally posted on influenster.com

Great for small places

2 months ago
decent for the price. No big bells and whistles honestly but for someone who wants a skmple Vacuum to clean up automatically it works great. Even has an app and Alexa cleaning.
  • Review photo 1.

Originally posted on influenster.com

Great

2 months ago
It cleans great! The battery life is long and I don’t have to worry about cleaning. It cleans by itself. I think it’s worth splurging on especially when you’re busy and cannot clean.

Originally posted on influenster.com

looking for a better one

2 months ago
high hopes for this one but i bumped into everything and didn’t have a good enough sensor to stop if there were any plugs/wires in the way. it also didn’t hold a charge

Originally posted on influenster.com

Response from sharkninja.com:
2 months ago
SharkNinja
Hi there, Thank you for taking the time to leave a review. We’re sorry to hear that your experience didn’t match your expectations. Bumping into obstacles, issues with detecting cords or wires, and trouble holding a charge can certainly make cleaning more frustrating than it should be, and we understand how disappointing that must have felt. We’d like invite you to visit our support page via the link below for troubleshooting. Our team is here to support every step of the way. https://support.sharkninja.com/global-search/RV720 Kind regards, Shark Clean
1 – 5 of 101 Reviews

Questions

1 - 10 of 11 Questions

Q: will it detect stairs on its own so it does not fall down?

5 years ago
2 Answers
  • A: We would like to let you know that the Robot has sensors that can detect when it is near the top of stairs or a ledge which will cause the unit to turn so it will not fall down stairs.
    5 years ago
    Helpful?

Q: Es ce qu'il passe aléatoirement où il a un laser qui balayé sont trajet ?

5 years ago
Translate with Google
2 Answers
  • A: Salut, merci d'avoir contacté Shark. Nous apprécions grandement votre intérêt pour nos produits et nous sommes heureux de dissiper vos doutes. Nous avons examiné votre demande et nous aimerions que vous sachiez que le Shark ION ROBOT est conçu avec la technologie Smart Sensor afin de pouvoir contourner les obstacles tout en nettoyant votre sol. En utilisant une gamme de capteurs, le Shark ION ROBOT se dirigera tout seul autour de votre maison, en utilisant les murs et les objets comme guide et en les heurtant doucement. Cette méthode permet au robot d'entrer et de sortir des pièces et de contourner les obstacles. Si votre Shark ION ROBOT semble passer beaucoup de temps au même endroit, ne vous inquiétez pas, sa programmation l'aidera à couvrir toute la zone. Le Shark ION ROBOT n'atteindra peut-être pas toutes les zones en un seul nettoyage, mais en programmant un nettoyage quotidien, vous remarquerez que son chemin de nettoyage différera à chaque course pour garantir l'entretien de vos sols.
    5 years ago
    Helpful?
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Q: Est-ce que ça fait du bruit? Mon chat a peur du bruit de ma balayeuse, es-ce que ça fait le même bruit?

6 years ago
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2 Answers
  • A: Nous sommes désolés pour le inconvénients que présente la machine, nous pouvons vous recommander de regarder le rouleau du robot pour vérifier s'il y a une obstruction, de la même manière que les roues tournent librement, s'il n'y a pas de type de bourrage nous vous demandons de nous contacter au 1-800- 798-7398 Option française.
    6 years ago
    Helpful?
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Q: Retourne t’il à une station de recharge par lui même ?

6 years ago
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2 Answers
  • A: Merci pour votre question. Oui, le robot retournera seul à la station d'accueil après le cycle d'exécution.
    6 years ago
    Helpful?
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Q: I bought this vacuum and it has a "Max" button instead of a "Spot" button and the manual doesn't make any mention of it. What's going on why does my manual keep talking about the spot button and what does the max button do?

5 years ago
1 Answer
  • A: We are sorry to hear that the information in the manual for your unit is not completely matching. There are 2 units in this series that have just a slight difference which is one has a spot button and the other has a max button. It sounds like there may have been a mix up with the manual. To see if this is the case we would recommend reaching out to our Customer Care Team at 1-877-581-7375 Mon.-Fri. 10 a.m.- 7 p.m. ET, Sat. 9 a.m.-6 p.m. ET.
    5 years ago
    Helpful?

Q: How much noise does this one make?

6 years ago
1 Answer
  • A: We can assist you with your inquiry. The sound our units emits is no louder than a regular vacuum.
    6 years ago
    Helpful?

Q: Can I manually move the robot with the remote?

6 years ago
1 Answer
  • A: We would like to inform you that you can use the remote to tell the robot to Clean, Dock, or Spot clean. You can also create a cleaning schedule on the remote. With this being said, the remote will not allow you to control the robot like a remote control vehicle.
    6 years ago
    Helpful?

Q: Does this sense liquids or mush on the floor? Specifically, if one of the cats throws up or has a hairball when we aren't home and the vacuum is scheduled to go, will it avoid those areas or run right through them?

6 years ago
1 Answer
  • A: We are sorry to inform you that the Shark ION™ Robot 720 Robotic Vacuum will not detect liquids or mush on the floor. If it is in the path of the robot, the robot will run over it. We understand that this can be difficult sometimes, however, we recommend prepping your floor by removing all obstacles, such as loose power cords, clothes, toys, low-hanging drapes, and liquids and other messes. You can use the the included BotBoundary Strips to block off areas that you don't want the robot to enter.
    6 years ago
    Helpful?

Q: Does the Shark Ion Robot 720 has mapping capabilities?

6 years ago
1 Answer
  • A: Hello, We would like to inform you that the Shark ION™ Robot 720 Robotic Vacuum does not have mapping capabilities. This robot is designed with Auto Sense™ Navigation so it can navigate around obstructions as it cleans your floors. By using an array of sensors, the Shark ION™ Robot will steer itself around your home, using walls and objects as its guide and gently bumping them. This method allows the robot to travel in and out of rooms and around obstacles. With regular daily cleanings, the robot's cleaning path will vary as needed to ensure the entire floor is cleaned. We hope this information helps. The Customer Support Team
    6 years ago
    Helpful?

Q: Can I remote control with an apt on my phone?

7 years ago
1 Answer
  • A: No the 720 series is not Wi-Fi compatible to your phone or Alexa device. It does however, come with a scheduling remote specific to the robot.
    7 years ago
    Helpful?
1 - 10 of 11 Questions

4 Stars And Above