Most products can be returned or exchanged at any Canadian Tire store within 90 days of purchase
Some products are non-refundable and non-exchangeable
The return policy outlined above may not apply to the product you are currently viewing. For complete details and eligibility, please refer to our Return Policy for exceptions.
Suitable Cons could not be generated at this time.
Reviews
Rating Snapshot
Select a row below to filter reviews.
5 starsstars
2
2 reviews with 5 stars.
4 starsstars
1
1 review with 4 stars.
3 starsstars
1
1 review with 3 stars.
2 starsstars
1
1 review with 2 stars.
1 starstars
2
2 reviews with 1 star.
Overall Rating
3.0
4 out of 7 (57%) reviewers recommend this product
Review this product
Select to rate the item with 1 star. This action will open submission form.
Select to rate the item with 2 stars. This action will open submission form.
Select to rate the item with 3 stars. This action will open submission form.
Select to rate the item with 4 stars. This action will open submission form.
Select to rate the item with 5 stars. This action will open submission form.
Adding a review will require a valid email for verification
Filter Reviews
returns
purchase
setup
disappointing
satisfaction
adjustability
receipt
in-store
Rating
Locale
1 to 5 of 7 Reviews
1 – 5 of 7 Reviews
Sort by
Most Recent
4 out of 5 stars.
nice tree
9 years ago
This is a very nice tree, good quality. i would highly recommend it to my friends. it is also a good price
Yes, I recommend this product.
Helpful?
2 out of 5 stars.
Today the coloured LED Lights stopped working!
11 years ago
Purchased December 4, 2014. December 30, 2014 coloured LED lights stopped working. Disappointing after only three weeks up. One other comment... the spacing between the middle and top parts is very obvious even though i tried to adjust the branches. Otherwise, i really liked the tree and the option to have either coloured or white or alternating lights on.
No, I do not recommend this product.
Helpful?
1 out of 5 stars.
Coloured Lights Stopped Working on Day 14
11 years ago
We looked for a tree since 2012 and finally fell in love with this one (yes, we're that picky). It has all of the things we were looking for: lots of lights, lots of tips, real-looking, and on sale. We purchased it on 21 November 2014. It looks wonderful with all of the kids' decorations.
We've only had the lights turned on in the evenings until we went to bed. But today, 6 December, the rainbow lights stopped working. Now we're going to have to remove all of the decorations and pack it up to return it. Luckily I kept the receipt and the box. VERY UNSATISFACTORY FOR A NEW PRODUCT.
Before purchasing, I read the review of someone whose lights stopped working after 20mins and figured it was just bad luck, a lemon. Now I'm beginning to wonder... Poor engineering rigour in the lighting department, so take note NOMA.
If you buy this tree, DO NOT DECORATE IT in case you need to return it. You never know when the lights are going to stop working.
No, I do not recommend this product.
Helpful?
1 out of 5 stars.
Was nice for 20 minutes
11 years ago
Got it home, it was super easy to set up and looked fantastic - one of the nicest artificial trees I've ever had. The light settings worked great ... for about 20 minutes. Then the white setting stopped working completely. And never came back. This was after I had already decorated the entire tree with decorations that don't look good with multicoloured lights. So now I have to un-decorate it and take it back to the store. Not sure if I'll get another the same or not...
No, I do not recommend this product.
Helpful?
5 out of 5 stars.
Excellent tree
12 years ago
Really nice tree! Has lots of branches to hang ornaments from and it is easy to adjust the branches for a very full look. It is also great to have the choice between white and multi-colour! Super easy to setup, highly recommended.
Start typing your question and we'll check if it was already asked and answered.
1 - 10 of 18 Questions
Sort by
Most helpful answers
Q: is it stay lit and does need special bulbs
Does the tree stay lit when o e light burns out. Also are the rplacement bulbs a certan kind. And does tree use any fuses
12 years ago
3 Answers
A: yes, if one bulb burns out the others stay lit. The tree includes 8 spare bulbs. They look like the standard Noma bulbs Canadian tire sells but I cannot be certain as I have not tried purchasing any yet. Not sure if the tree uses any fuses.
12 years ago
Helpful?
Q: Are the lights LED?
12 years ago
2 Answers
A: Yes
12 years ago
Helpful?
Q: Purpose of the foot pedal?
In the instructions it states the foot pedal is an on/off switch while the box changes the modes. I figured mine wasn't working properly so I returned it to find out that both the box and the foot pedal change the modes?
12 years ago
2 Answers
A: I also have this tree, and no matter how many times I hit the foot pedal the tree never turned off, just switched from all white, all colour, and then alternating white/multi.
12 years ago
Helpful?
Q: Do the lights automatically change from white to coloured, or do you have to have one or the other?
Are there really 2299 tips on this tree?Gail
12 years ago
2 Answers
A: you can select one of three options, white, multi-color or fade effect between white to multi-color. The pedal does not turn the tree on/off.
12 years ago
Helpful?
Q: Are there multiple light settings on this tree such as white, multicolour, all lights, fading etc or is it just white or multicolour?
12 years ago
2 Answers
A: this tree has 3 setting, multicolor only, clear only or fade from clear to colour( this option keeps changing from clear to colour ever 8-10 sec).. very beautiful...
12 years ago
Helpful?
Q: The foot pedal is no longer allowing clear lights, only colour and fading. Is the foot pedal still safe to use?
4 years ago
1 Answer
A: Thanks for reaching out.
There is no safety concern to the foot pedal if the product does not get damaged.
Anonymous4 years ago
Helpful?
Q: The option of having the lights stay on as white when we step on the foot pedal has stopped working. The lights just stay off when we do this now. Is there a way to fix this?
4 years ago
1 Answer
A: Thanks for reaching out.
We are sorry that we do not recommend fixing the foot pedal on your own for safety concerns.
Anonymous4 years ago
Helpful?
Q: Why mythe multi color lights does not light anymore just the clear lights that works
9 years ago
1 Answer
A: Unfortunately the vendor no longer makes this model therefore replacement parts are not available.
9 years ago
Helpful?
Q: I purchased this tree three years ago and the white light mode no longer works. Are there replacement control boxes available for this tree?
9 years ago
1 Answer
A: Unfortunately a replacement colour control box is not available for this tree.
9 years ago
Helpful?
Q: The white lights are not working, but the colored are. How do I fix this?
10 years ago
1 Answer
A: This tree carries a one year exchange warranty against manufacturing defects. To return it for warranty exchange, bring it to any Canadian Tire store within the warranty period, with your receipt. Should a replacement tree not be available a refund card will be offered. Warranty exchanges without the original receipt will be offered at the Canadian Tire store’s discretion.
When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.
Canadian Tire Privacy Charter
Strictly Necessary Cookies
Always Active
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Targeting Cookies
Allow
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Performance Cookies
Allow
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, the aggregated data will not include your visit.
Functional Cookies
Allow
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.