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Moen Flo Smart Water Detector Front_Angled_Right
Moen Flo Smart Water Detector Front_Angled_Right
Moen Flo Smart Water Detector Front_Angled_Right
Moen Flo Smart Water Detector Front_Angled_Right
Moen Flo Smart Water Detector Front_Flat
Moen Flo Smart Water Detector Overhead_Plunge
Moen Flo Smart Water Detector Side_Right
Moen Flo Smart Water Detector Overhead_Plunge
Moen Flo Smart Water Detector Overhead_Plunge
Moen Flo Smart Water Detector Overhead_Flat
Moen Flo Smart Water Detector Overhead_Plunge
Moen Flo Smart Water Detector Overhead_Plunge
Moen Flo Smart Water Detector Front_Angled_Right
Moen Flo Smart Water Detector Front_Angled_Right
Moen

Moen Flo Smart Water Detector

#774-4053-8
View Product Details
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$289.99
Buy Online :
Pick up at Leduc, AB
Pick up between Aug 28 - Sep 1
Quantity updated to 1
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Quebec residents: For information on maintenance and repair click here.

Moen
Moen

Moen Flo Smart Water Detector

$289.99

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Product Details

The Smart Leak Detector is a standalone sensor that can be placed anywhere in a home to alert you when and where it detects moisture to help prevent water damage and loss. If the Smart Leak Detector senses the presence of water, extreme temperatures or high humidity, it will alert you in one or more ways, according to set preferences: Moen Smart Water App, text, phone call or email.

  • Moen Flo Smart Water Detector can be placed in the home wherever there is a risk for potential water damage, such as a flooding basement, washing machine leak, hot water tank failure, etc.

  • Smart technology detects leaks to help reduce the risk of water damage by providing 24/7 monitoring

  • Monitors for water leaks and measures the room’s temperature and humidity to help protect against frost and mold risk

Part Number 920-005
Accessories List Batteries Included, Manual
Advanced Features No Advanced Features
Advanced Features No Advanced Features
Batteries Required Quantity 3
Battery Technology Lithium-Ion
Battery Type/Battery Size Coin Cell
Certifications No Certifications
Home Security System Type Alarm Sensors
Maximum Number of Remote Controls 1
Maximum Number of Sensors 3
Maximum Operating Humidity 0
Maximum Operating Temperature (°C) 70.00 °C
Maximum Operating Temperature (°F) 158.00 °F
Minimum Operating Temperature (°C) 1.00 °C
Minimum Operating Temperature (°F) 33.80 °F
Monitoring Connection Type Wi-Fi/Internet
Non-toxic When Used as Intended No
Number of Pieces 3
Package Depth (cm) 26.42 cm
Package Depth (in) 10.40 in
Package Height (cm) 5.08 cm
Package Height (in) 2.00 in
Package Weight (kg) 0.38 kg
Package Weight (lb) 0.84 lb
Package Width (cm) 11.43 cm
Package Width (in) 4.50 in
Pieces Included Leak Detector
Power Source(s) Battery
Primary Material ABS Plastic
Product Use(s) Indoor
Radio Frequency Band Not Applicable
Siren Amperage (a) 0 A
Siren Volume (db) 0 dB
Smart System Compatibility Wi-Fi, iOS App, Android App
Standby Amperage (a) 0 A
Voltage (V) 3 V
Wattage 0 W
Warranty:
  • 1 yr repair. For warranty support, please contact the manufacturer directly. Contact details are typically available in the user manual or on packaging
User Manual :
  • View user manuals and additional product information

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Online Ordering
  • Pick Up is free at most stores (some stores require a minimum order value before tax)
  • Shipping fee is based on size and weight of products and distance from address to store
  • Same-Day Delivery costs $9.99 per order
  • Online Ordering Information
Returns
  • Most products can be returned or exchanged at any Canadian Tire store within 90 days of purchase
  • Some products are non-refundable and non-exchangeable
  • The return policy outlined above may not apply to the product you are currently viewing. For complete details and eligibility, please refer to our Return Policy for exceptions.

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Review Highlights

List of Pros Highlights
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Reviews

Rating Snapshot

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10 reviews with 5 stars.
3 reviews with 4 stars.
2 reviews with 3 stars.
6 reviews with 2 stars.
8 reviews with 1 star.

Overall Rating

3.0
13 out of 26 (50%) reviewers recommend this product

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1 to 5 of 29 Reviews.
1 – 5 of 29 Reviews

Poor setup and use experiences experience

16 days ago
Setup: horrible experience. Each of the three needed to be connected to the WiFi three times (they were consistent at least) before they finally worked, so almost 1 hour each for setup. No other device has been this painful. Reliability: if I ever touch the sensor (which is in its case with a sensor wire) it immediately goes off, shutting down my water. Happened three times when my plumber was cleaning my pipes and tapped the main suit. Not sure why, but horrible behavior. Have not had a leak so do not know if they have an upside. 😋

No, I do not recommend this product.

Originally posted on moen.com

Response from moen.com:
15 days ago
Moen Plus Support
Hello Doug and thank you for your feedback. Should you require any assistance with your Moen Flo Detectors, 3 Pack, please feel free to call us at 1-800-289-6636; option 8. Our business hours are 8:00 a.m.-7:00 p.m. Eastern Time Monday through Friday.

Bad app design

a month ago
The pucks don’t link with the app even after multiple tries. There is no feedback or progress so you don’t know if it is doing anything. The blinking led doesn’t match the included info. I have no confidence it is even working when it finally links up. If I remove the battery, the app still thinks it is working.

No, I do not recommend this product.

Originally posted on moen.com

Response from moen.com:
a month ago
Moen Plus Support
Hello JimP and thank you for your feedback on the Moen website. We are sorry to hear about the difficulty you are experiencing with your Moen Flo Detectors, 3 Pack. We would be happy to troubleshoot the issue you are experiencing. We are here to provide support and ensure you will be satisfied with your Moen product, please feel free to contact us directly at 1-800-289-6636; option 8. Our business hours are 8:00 a.m.-7:00 p.m. Eastern Time Monday through Friday.

Good Product!

2 months ago
Good product and works well with the system as expected.

Yes, I recommend this product.

Originally posted on moen.com

impossible to use w app

2 months ago
QR codes and SN unrecognized by the app making set up impossible

No, I do not recommend this product.

Originally posted on moen.com

Response from moen.com:
2 months ago
Moen Plus Support
Hello Johhnny and thank you for the feedback you posted on the Moen website. We are sorry to hear of the difficulty you experienced with pairing your new Moen 920-005 Flo Smart Leak Detector-3 Pack. We see that you were able to work with a Moen Smart Water product specialist and that the device is paired and working for you. Moen Smart Water product specialists can be reached at 1-800-289-6636 and select option #8. They are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

Waste of time and money

3 months ago
Difficult/impossible to set up. Horrible user interface. Error messages during setup offer no resolution. AI assistant runs in circles.

No, I do not recommend this product.

Originally posted on moen.com

Response from moen.com:
3 months ago
Moen Plus Support
Hello Martin and thank you for the feedback you posted on the Moen website. We are sorry to hear that the 920-005 Moen Smart Leak Detector, 3 Pack did not meet your expectations. Our Smart Water Support Team would be happy to assist you with your products, please feel free to call us at 1-800-289-6636; option 8. Our business hours are 8:00 a.m.-7:00 p.m. Eastern Time Monday through Friday.
1 – 5 of 29 Reviews

Questions

1 - 1 of 1 Question

Q: does it work when there is a power outage?

a year ago
1 Answer
  • A: These detectors come with a battery (Battery Type: CR123A – 3-volt lithium metal) that lasts up to 2 years. Therefore, if the battery has charge, this will work during an outage.
    a year ago
    Helpful?

4 Stars And Above