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Reviews
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Overall Rating
4.6
2 out of 3 (67%) reviewers recommend this product
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1 to 5 of 5 Reviews
1 – 5 of 5 Reviews
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Most Recent
5 out of 5 stars.
Great opener
4 years ago
I just wanted a basic opener to replace one that lasted 20 yrs. This one is perfect for the job and it was on sale.
Yes, I recommend this product.
Helpful?
3 out of 5 stars.
Parts list
6 years ago
No track or support straps or brace were in the box returned to store and 2nd boxWas the same. Should this be part of the kit? Was happy that it was on sale no disappointed.
No, I do not recommend this product.
Helpful?
5 out of 5 stars.
Great
7 years ago
I bought it yesterday, super easy installation and programming.
Helpful?
5 out of 5 stars.
nice looking, very pleased
7 years ago
simple installation, well worth the full price but i got it on sale!!!!
Helpful?
5 out of 5 stars.
Value for the money
7 years ago
Very good unit. Easy installation. Nothing fancy, just does the job.
What I liked:
-Easy to install
-Chain drive means reliable
-Works pretty quiet
-Good operation speed
-Separate light button on the wall control unit
-MyQ, and ability to manage the opener from my cellphone (requires internet gateway purchase)
-MyQ integration to Google Home
What I didn't like:
-When the door is traveling down and I press the button to stop the door (as I used to do on my previous opener), it doesn't just stop.. it starts traveling up.
-Hooking up the opener through MyQ to Google home requires paid subscription
-It is impossible to open the door with Google home (for security reasons). You can only request for the door status (open/close) or ask to close the door.
Yes, I recommend this product.
Helpful?
Response from TheChamberlainTeam:
7 years ago
TheChamberlainTeam
Eugene, thank you for taking the time to review our product. We appreciate you sharing this feedback. For technical assistance, please email us at social@chamberlain.com.
Questions
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1 - 10 of 17 Questions
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Most helpful answers
Q: Is this unit equipped with wi-fi to access a network directly or does it require a gateway? The product description states both which is ambigious.
8 years ago
3 Answers
A: The hub is $60 not $160.
7 years ago
Helpful?
Q: Is this for a 8’ door ?
6 years ago
2 Answers
A: All of our garage door openers including the unit in question come equipped for a standard 7ft opening door height. If you have an 8ft door height that you will need to purchase an extension kit. In this case they are available online or some stores may also have in stock of the CTC part# 046-0590-6, which is a 8ft chain drive extension kit
6 years ago
Helpful?
Q: Will a 1/2 hp Chamberlain chain drive garage door opener open an 8’ high x 9’wide insulated garage door or do I need the 3/4 hp opener?
7 years ago
2 Answers
A: Yes with an 8' extension kit and if your door is balanced properly.
7 years ago
Helpful?
Q: Read a review that you cannot stop the door, it begins to travel upward again once button is pressed. Is this true?
7 years ago
2 Answers
A: Yes because that's a safety feature. If the door is coming down and something or someone gets in the way you will want to be able to reverse the door quickly. If you want to leave the door open partially then close the door. Now open the door. You can stop the door in any position as long as the door is traveling up.
6 years ago
Helpful?
Q: What does it mean that MyQ smart phone control is upgradeable? Does this mean that we would have to pay extra money to use that service?
9 years ago
2 Answers
A: Hi Ramy - There is no charge for the MyQ service. An Internet Gateway is required in addition to the garage door opener. The gateway is available from Canadian Tire, http://www.canadiantire.ca/en/pdp/chamberlain-myq-internet-hub-0460192p.html#srp.
9 years ago
Helpful?
Q: What is the Chamberlain model number of this opener? I don't see it anywhere on here. Thanks
5 years ago
1 Answer
A: Model # is C400C
5 years ago
Helpful?
Q: Is this door opener screw drive?
5 years ago
1 Answer
A: No, this new Chain Drive operator has different features on adjustment and travel.
5 years ago
Helpful?
Q: Does all the necessary equipment come with this system that is needed to replace an older chain system or is that equipment needed to be purchased seperatly
5 years ago
1 Answer
A: All necessary equipment is included in the package the unit comes in. Some additional household tools to assemble the pieces would be needed to complete the install. Thank you!
5 years ago
Helpful?
Q: i have a garage door opener currently installed but its time for an upgrade. its a chain drive. am i able to purchase a different brand opener and install / replace old motor
5 years ago
1 Answer
A: In replacing your old operator, you will need to replace the rail as Chamberlain and LiftMaster rails differ from each other. You will also need to replace the safety sensors, walls control, and chain.
5 years ago
Helpful?
Q: Says chain driven is it %100 chain or half wire half chain
5 years ago
1 Answer
A: The unit is chain driven. It connects from the chain to the trolley with a chain link and cable (aircraft cable strength). This can be found in the manual as well for further description. Here a couple of images
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