Moen Adler Single Handle Tub Shower with Posi-Temp™, Spot Resist™ Brushed Nickel

Hello Dwayne your review indicates that your Moen Adler Single Handle Tub Shower with Posi-Temp™, Spot Resist™ Brushed Nickel when you run water out of the tub spout you also have water coming out of the showerhead. If this is the case, it sounds like you are experiencing a condition we refer to as “stacking”. This condition can best be described, as the water leaving the tub spout is not able to get out of the spout fast enough that the water begins to back up behind the wall. The only place for the water to back up is up the shower pipe and out the showerhead.

The following is a list of the common reasons that “stacking” occurs:

-The pipe running from the bottom of the valve body to the tub spout must be ½” copper or IPS pipe. No other type of piping should be used for this connection.

-The pipe running from the bottom of the valve body to the tub spout should only have one elbow in it.

-The valve body itself was installed upside down.

-Try removing the tub spout from the pipe it is mounted on. After removing the spout, turn on the water to see if “stacking” still occurs. Please note that the water will shoot straight out of the pipe, you will need to take precautions to prevent it from splattering all over the place when it hits the back of the shower wall.

-There must be a minimum of 46” between the handle and where the pipe for the showerhead comes through the wall.
Our specially trained Product Consultants are available via our Moen Plus Support Center for technical assistance. They are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time and can be reached at 1-800-289-6636.

Hello Anna and thank you for the feedback you posted on the Moen website. The Moen 82603SRN Adler Posi-Temp Tub/shower is manufactured from both metallic and non-metallic components. While the non-metallic parts may appear to be made of plastic, we are using enhanced polymers to make these parts resistant to corrosion and rust. The enhanced polymers are tested to ensure they are durable over time and usage. Your new Moen 82603SRN Adler Posi-Temp Tub/shower has been thoughtfully designed, manufactured under strict quality guidelines for reliable performance/excellent value and is backed by our lifetime limited warranty to the original product purchaser. Moen product specialists are available for pre-purchase, installation, product registration and warranty assistance. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.