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Overall Rating
4.1
20 out of 23 (87%) reviewers recommend this product
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1 to 5 of 23 Reviews
1 – 5 of 23 Reviews
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2 out of 5 stars.
Noisy
10 years ago
I bought one at the store with a drawer and the bonus electrical and USB outlets which was a nice surprise. The heat that it produces is warmer than what comes out from our furnace vents. My only issue is that the fan seems to be making more noise than it should. I will go back to the store to exchange it for one that makes less noise - I hope.
No, I do not recommend this product.
Helpful?
3 out of 5 stars.
Curious....
11 years ago
I just purchased this heater, and when the temperature is changing (turning up) it does not seem to change color or run faster. I had the smaller heater by Garrison and when you turned up the temperature you could see the color turning into a brighter red as it got hotter. How is everyone else's? I'm thinking this one might not be working to it's full potential?
Yes, I recommend this product.
Helpful?
5 out of 5 stars.
Efficient
11 years ago
This heater is awesome. I have a rancher and it heats the whole house. The heat is what they say, even. My hydro bill is down by 30%. It isn't instant but it is an even warmth. I am sold!
Yes, I recommend this product.
Helpful?
3 out of 5 stars.
reasonable purchase
11 years ago
I bought this product on sale. I bought as additional heat for my motorhome. It heats reasonably the space if not on sale it is a little pricey but the quartz heating element is what you are paying for. The added drawer is a bonus now I have a place to put my remotes and know where to find them instead of looking around for them. Quality is good.
Yes, I recommend this product.
Helpful?
4 out of 5 stars.
Chauffe très bien mon appart, mais...
11 years ago
Pour pas faire de surprises,mon appart est petit(salon/cuisine 11x18).
Cette chaufrette a chauffé mon salon/cuisine de 20 degré jusqu'à 25(affiché sur thermostat électronique de mur) en moins de 30-40 minutes ce qui est excellent,mais c'est la que c'est un peu compliqué,la température de l'affichage chaufrette était à 20 et est monté à 21 et n'a jamais arrêté et je l'avais limité à 21,pas 25 degré.Si seulement il voulais au moins monter a 23-24 et s'arrêter,j'aurais été plus que content.meme problème si je veux le limiter 22 ou 23 degrés.au bout du compte sa va couter aussi cher qu'une plinthe.
Une autre chose,il prends trop de temps à s'arrêter et nous renvois du froid durant quelques minutes.
Si sa te dérange pas de te fier a ton thermostat au lieu de la chaufrette et de l'arrêter toi-même,c'est fait pour toi tu va avoir de la bonne chaleur,sinon prenez des foyers électriques.
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1 - 10 of 36 Questions
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Most helpful answers
Q: if the power goes off and the heater is on a timer will the heater come back on?
i want to put the heater on a timer so the power will go off and on and i want to know if the heater will continue heating or will it need to be reset
13 years ago
3 Answers
A: heater will go back on - a very importaqnt feature for me as well.
13 years ago
Helpful?
Q: Can I use this heater in a garage workshop? Or would it be dangerous if I am woodworking?
11 years ago
2 Answers
A: Yes you can use it in a workshop, however I would recommend a more reasonably priced heater with the same output, the max heater you can get for 120v outlet is 1500 watts.
11 years ago
Helpful?
Q: does this heater have a fan?
12 years ago
2 Answers
A: Yes it does...very quiet and good air movement.
12 years ago
Helpful?
Q: Does it work on 110 or 220?
12 years ago
2 Answers
A: 110V only
12 years ago
Helpful?
Q: What is the BTU output of this heater?
9 years ago
1 Answer
A: For a 1500W heater the BTU conversion is 5118 BTU’s.
9 years ago
Helpful?
Q: My unit tends to squeal (sounds like the fan) after it's been running for a bit (maybe 30 minutes or so). Is there a way I can oil it?
I've checked the manual and it doesn't show anything.
9 years ago
1 Answer
A: Please call the following Customer Service Center at 1-866-661-1218 or via email at: csrtwinstar@twinstarhome.com for assistance.
9 years ago
Helpful?
Q: What is the line voltage requirement?
10 years ago
1 Answer
A: This heater requires the standard 120 volt household current.
10 years ago
Helpful?
Q: How many heater coils 4 or 6
10 years ago
1 Answer
A: 4 coils.
10 years ago
Helpful?
Q: I have a Garrison 1500 W 043-5998-4. It will run for 10 min. then shut off.
I have set my heater in the room and set the temperature on the heater and 10 mins later it shuts off. No it is not at the temperature i have set it at, so why is it still shutting off? Is there a way i can reset it?
10 years ago
1 Answer
A: First the easiest thing, you should turn up the thermostat to make sure it is set higher than the current room temp. If it is set at about the same level as the room temp, it will quickly achieve the new temp and shut off.
If that doesn’t work, then the unit may be overheating and the overheat sensor is causing the unit to shut-off after 10 minutes. A possible reason is that the unit may be too close to a wall or other obstruction which is restricting air flow. Additionally, the air filter at the back of the unit may be dirty and restricting air flow. Both of these things should be checked.
If none of those are the issue, then there may be something wrong with the unit. First, you can check to make sure the fan is running while the unit is on. If there is no airflow coming out of the unit, and no sound coming from the fan, then the fan is not working and the unit should be exchanged.
If none of those things are causing the issue, then it may be a faulty overheat sensor, and the unit should be exchanged.
10 years ago
Helpful?
Q: Is an infrared heater effective in a dry climate?
Most of the reviews for this product come from coastal areas, and some mention the need for humidity. Is this heater effective in dry areas like the prairies? I don't have a humidifier in my house.
11 years ago
1 Answer
A: This heater provides excellent localized heating solution in both humid and dry conditions. Humidity level does not affect the actual temperature of a room. However, it does affect how one feels. For example on a hot summer day of 30C with relative humidity of 80% is uncomfortable compared to a 30C day and 40% humidity. In the winter when humidity is much lower ( 10 to 20% level) it helps to feel more comfortable with humidifier in use.
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