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31 out of 57 (54%) reviewers recommend this product
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1 to 5 of 57 Reviews
1 – 5 of 57 Reviews
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5 out of 5 stars.
Reliable so far
5 years ago
Bought this at end of season sale for less than fixing an old Husqvarna and it has reliably started and worked every time. Put a decent chain and bucking spike on her, will likely open up muffler and richen up mixture to prevent bog. Great saw for the price.
Yes, I recommend this product.
Helpful?
4 out of 5 stars.
Perfect for all around work
5 years ago
I purchased this saw 3 months ago, and have put roughly 25-30 hours of heavy use on it cutting up fallen oak trees. This saw has performed without issue, I haven't had any issues with the starter cord like others here. The chain did come off once, but that's only because I hadn't kept it properly tightened. I finally have to sharpen the chain as it's getting hard to cut through the roughly 16" pieces that I have. I have no complaints with this chainsaw. If you take the time to actually follow the instructions provided, and use some common sense with your tools, you likely will have a good experience with this saw.
Yes, I recommend this product.
Helpful?
1 out of 5 stars.
Waste of money
8 years ago
Used this chainsaw for about 10 minutes, it shut off and would not start again. Took it to the place that does the warranty work, they checked it over and said it was the spark plug which is not covered under the warranty . So it cost me over 30 dollars for a spark plug that lasted for 10 minutes. Saw still runs terrible, it keeps shutting off and is hard to start.
No, I do not recommend this product.
Helpful?
Response from Response from BrandExpert:
8 years ago
Response from BrandExpert
John - Thank you for your feedback. We would like to learn more about the issues you described. Once you locate the serial number of the chainsaw, please contact our Customer Care Team at 1-800-849-1297.
1 out of 5 stars.
Scie à chaine
8 years ago
À ne pas acheter, très mauvais produit. Le moteur a pas de force et le carburateur est très dur à ajuster.
Please reach out to: https://www.poulanpro.com/us/support/contact-us/ for help! Someone is always there to assist customers like you.
1 out of 5 stars.
Poorly built
9 years ago
I have had this saw for a few years. In that time I have had to replace the oiler pump a few times. They are all plastic and do not last long. You will find that it stops pumping oil causing your chain and bar to burn out quickly. I have resulted in manually pouring oil directly onto the bar when I use this saw.
Also this saw does not tolerate Canadian fuel, even when using only high grade fuel without ethanol the fuel filler cap expands to the point it will not screw on. I have replaced this twice with genuine parts and the replacements do the same thing. The fuel tube has the same issue, mine has not broken but it is extremely brittle, my Dad had the same saw and his cracked inside the fuel tank after less than a year.
I will be shopping for a Husqvarna or a Stihl for a product that will last.
No, I do not recommend this product.
Helpful?
Response from Response from Husqvarna:
2 years ago
Response from Husqvarna
Please reach out to: https://www.poulanpro.com/us/support/contact-us/ for help! Someone is always there to assist customers like you.
Start typing your question and we'll check if it was already asked and answered.
1 - 10 of 12 Questions
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Most helpful answers
Q: Pro or Wild Thing?
Trying to find out if the Pro is much better than the Wild Thing? Any help would be appreciated.
17 years ago
6 Answers
A: I bought the Poulan Pro 18" bar, 42cc motor.
Started & cuts fine, but the chain oil pump went after 3-5 hours of use.
Hopefully it was just a defect.
12 years ago
Helpful?
Q: what is the weight of this chain saw
17 years ago
4 Answers
A: 26lbs
12 years ago
Helpful?
Q: I received a 42cc 18"polan saw as a Christmas present.it starts/idles fine,stals when I give it gas. Any Suggestions?
Was going to set carb but need a specialty tool. Where do I find it? If that's what I need?
10 years ago
3 Answers
A: Warranty. These saws are junk, a few degrees of temp change will set them off again, yell loud enough you will get another, keep it up until you get offered a real brand saw.
10 years ago
Helpful?
Q: do you sell the replacement bar for this saw ?
8 years ago
2 Answers
A: Hi Cherze. Replacement 18" bar for this model chainsaw is part # 952044689. In case you need the chain as well, chain is 581562301. Thank you for choosing Poulan Pro for your outdoor power equipment needs.
8 years ago
Helpful?
Q: Carburetor Adjustment Tool
The carburetor has a high and low set screw.
Issue is the screw has a spline so you need a specialty tool to adjust the carb.
Maybe consider selling them, because these saws are terrible without some tuning.
11 years ago
2 Answers
A: They are junk, adjust it and 2c change in temp tune it again, warranty it, if you yell loud enough you get a new one till it dies in 2-3 hours and you do it again.
10 years ago
Helpful?
Q: Low Vibration Handle Comparison
How does the low vibration handle compare with the non low vibration handle? I currently own a Poulan Wild Thing (a great saw) but the vibration bothers my hands after an hour or so.
12 years ago
2 Answers
A: Great lack of vibration. Makes it easy to use all day with no fatigue.
12 years ago
Helpful?
Q: pour la scie à chaine poulan si elleà 42.cm cube c'a equivaux à combien de c.c.
A: Hi again jimbo. The Poulan Pro model number for this particular chainsaw is PR4218. Sorry for the confusion.
Thank you for considering Poulan Pro for your outdoor power equipment needs.
8 years ago
Helpful?
Q: Do you carry a replacement spark plug or air filter? If so what are the product numbers.
8 years ago
1 Answer
A: Hi DevonCalgary. Spark plug part # is 587679203.
8 years ago
Helpful?
Q: I just purchased a Poulan chain saw, 18 inch bar 42 cc, it doesn't have any power.
the rpms drop when I give it full throttle, I am curious as to why this is happening? I used to have the 14 inch chain saw and I did not have any issues with it and decided to upgrade.
11 years ago
1 Answer
A: We would suggest contacting the supplier, Husqvarna, (1-800-805-5523) for troubleshooting assistance. Please have your model number, serial number and purchase date ready, when you call.
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