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21 reviews with 5 stars.
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Overall Rating
4.0
23 out of 30 (77%) reviewers recommend this product
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1 – 5 of 30 Reviews
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1 out of 5 stars.
Stop working after 4 uses.
4 years ago
Mower won’t start after being used 4 times on a tiny yards (<500sqft), it’s stored in the shed when not used and has never seen the rain.
No, I do not recommend this product.
Helpful?
Response from Greenworks Tools:
4 years ago
Greenworks Tools
Hello Another Consumer - Sorry to hear that you are having an issue with our product. Please kindly reach out to our team at 1-888-909-6757 or by sending an email to info@greenworkstools.com. All we ask that you please have access to the charger, battery and tool for troubleshooting purposes.
5 out of 5 stars.
La meilleure tondeuse que j'ai jamais eue!
4 years ago
J'ai 55 ans, alors des tondeuses j'en ai eu plusieurs! Celle ci est puissante! Très! La charge dure longtemps; elle se recharge en moins de 2h, mon terrain est accidenté et elle passe comme un charme, elle déchiquete bien l'herbe tondue, et n'a jamais besoin de mise au point ni d'essence je l'adore! Vivement recommandé!
I live in an end unit town-home so I have a decent amount of property. It take about 45 minutes to cut the lawn with my 20" model and this mower has not let me down yet. It is good in most grass, but like many mowers when the grass gets really thick and tall it's harder to cut. I have to say though, even then I've only had this mower cut out maybe 2-3 times over the years, nothing to complain about at all. Of course I really need a better blade. I've never purchased a mower with a sharp blade.
Only minor issues so far; 1) with the blade and that was my fault, I think I hit a large rock because the blade is bent. I have to replace it. 2) then quick release keeps coming unscrewed, I need to add a little lock-tite so it won't fall off. 3) I need to replace the foam on the push bar/handle that is coming off.
The batter is steady until it's empty which I really like. I've only run the battery completely down once. I wanted to see if I could get 2 cuts out of it. I was able to get a little more than 1/2 done on the second cut. I would recommend for any lawn you can cut in an hour to hour and 1/2. Charging takes a few hours. I'm starting to get an odor when charging. It's probably front dust buildup inside the charging unit, no biggie. The bagger/mulcher works great, I love that I can get rid of the trimmings as my dog's hair holds everything, so any cut grass gets brought into the house.
Yes, I recommend this product.
Originally posted on greenworkstools.com
1 out of 5 stars.
Only had for three years and does not work.
9 years ago
Third season of use and the lawnmower no longer functions properly. Battery still holds its charge but the lawnmover itself works sporatically, and if it does, not with sufficient power to get the job done.
No, I do not recommend this product.
Originally posted on greenworkstools.com
Response from greenworkstools.com:
9 years ago
Green works Tools
Hi ChrisOrr, I'm sorry that you are having issues with the mower. We want to make sure that everything is working correctly. Please reach out to our customer service team at 1-888-909-6757 or email the team at info@greenworkstools.com. Thanks, Jeff
2 out of 5 stars.
one year ol use
11 years ago
I have owned this mower for barely one year and already falling apart.the wiring for the plug has fallen into the motor casing and now seems to run on high power as if it's cutting thick spots of grass all the time. meaning that this mower is designed to give it more power when it hits thicker spots in your lawn and now running on high all the time.
wish i still had the receipt because it would be going back. WORKED FINE FOR ONE YEAR AND NOW NOT SO WELL..
Start typing your question and we'll check if it was already asked and answered.
1 - 10 of 22 Questions
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Most helpful answers
Q: Does this device come with 2-40volt batteries?
13 years ago
6 Answers
A: Yes. Important because one lasts about 30 minutes which may not be long enough for many lawns.
13 years ago
Helpful?
Q: does this mower have a side discharge ?
13 years ago
4 Answers
A: Farmboy222:
Yes it comes with a side discharge kit(and a mulch kit) that can be easily attached to your discharge shoot when you don't want to mulch or bag. I use the side discharge kit when I am cutting the grass in my alley way along my fence. No need to mulch or bag.
13 years ago
Helpful?
Q: Est-ce que les piles peuvent être achetées séparément?
Et si oui, combien coûtent-elles?
A: Un commis m'as dit qu'une pile coute environ 200$...mais cette tondeuse vient déja avec 2 batteries, alors qu'elle en a besoin d'une seule, alors en alternant les batteries, ca risque de durer de nombreuses années...
Q: Hello. Do you sell replacement batteries and if so, how much do they cost?
13 years ago
3 Answers
A: Coach438: I haven't found anyone that knows what they are worth to replace yet. I have only had my mower for over 2 months, so that is not an issue for me. I do know that when I was doing research for different mowers(rechargeable), the standard price for the batteries were $150 to $200. This is what makes this Green Works mower such a good deal-comes with a second battery free.
13 years ago
Helpful?
Q: What is the best method for winter storage of batteries?
9 years ago
2 Answers
A: Hello dannyduck, The batteries need to be stored in a shaded, cool and dry environment. Batteries and chargers need to be stored at a temperature between 0-40 degree Celsius (32-104 Fahrenheit). Please feel free to contact us at info@greenworkstools.com for more information on battery and charger storage.
9 years ago
Helpful?
Q: Does Greenworks make a cordless trimmer?
12 years ago
2 Answers
A: Yes they do. 2 different sizes, 24 or 40 Volt.
12 years ago
Helpful?
Q: Greenworks 40V 19-in cordless Lawn Mower
How can I get one of these mowers if they are not in stock at my local CTC store?
Thanks
Carl
13 years ago
2 Answers
A: If you find that the store has sold out of this product the store can place an order on your behalf unless the product is no longer available to us. Please contact your local Canadian Tire store directly for further assistance.
13 years ago
Helpful?
Q: How often does the blade need to get sharpened and where would I go to get it sharpened?
13 years ago
2 Answers
A: I have owned my mower for approx. 2 1/2 months and is still as sharp as when I purchased it. I normally sharpen my mower blade in the spring first thing before I do my first cutting. I have found once a year is normally sufficient. This is based on what you are cutting and hitting with your mower. Twigs and rocks can cause damage very easily and you would want to have it sharpened when this occurs. Two options for sharpening: 1) take it to a small engine repair shop or yard equipment rental business, 2) if you have a bench grinder at home(as I do) I sharpen my own blade when needed. Make sure to follow the bevel from the factory on your blade so you don't change the pitch.
13 years ago
Helpful?
Q: What is the manufacturer's estimate for the longevity of the battery; if second battery is only used on occasion, is life still the same, less, more?
13 years ago
2 Answers
A: Stephan123:From what I read on the Green Works website in the US, their warranty is the same as is in Canada. They back the lithium-ion batteries for 4 years. I was happy when I read this. At $200 each, I am hoping they last quite a while. As for the secondary battery that comes free with the mower, I switch them back and forth so they are always getting used and recharged. It states in the manual that over winter they will remain in good condition if they are recharged once or twice( every 3 months is a good practice).
13 years ago
Helpful?
Q: What is the weight of the unit with battery?
13 years ago
2 Answers
A: Hassan1300: The gross weight of the mower with battery is approx. 50 lbs. The Green Works website in the US shows 49 lbs. I can't find my owners manual right now to see, but I am sure it is approx. that. I can lift it in and out of our mini-van with no problems and I am not a weight lifter.
I need to clarify an answer I gave before to another inquirer. They wanted to know how long the batteries were suppose to last. I said they were warranted for 4 years. That is not correct. The batteries are warranted for 2 years and the mower is warranted for 4. Sorry about that!
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