Ninja Drip Coffee Maker & Espresso Pod Machine with Glass Carafe & Fold Away Frother, Black, 12-Cup

I bought this machine a couple of months ago. After 15+ years of using ninja coffee machines and only replacing the last one because I broke the carafe and it is no longer made I decided I wanted to try this one. It is horrible! 1st, if I make a full pot of coffee on rich setting with the recommended grounds, it floods. Hot water and coffee grounds out of the top. It is impossible to clean the piece where the water enters the grounds if floods and it floods daily. The drip stop DOES NOT work. The espresso part worked well for a while but now continuously says add water even when it has a full water tank. I have cleaned it per the instructions multiple times with the hope that was the issue but it should not require cleaning cycles between single uses and it doesn’t seem to help anyway. I am so disappointed because the espresso maker is so easy and convenient and tasty but not when I have to fight it for a single cup.

⭐☆☆☆☆ Disappointed With the Ninja Coffee Maker I really wanted to like this coffee maker, but after a few weeks of use, I’m pretty disappointed. The biggest issue is inconsistency—some days the coffee tastes fine, and other days it comes out weak or bitter even when I use the exact same settings. The machine also tends to leak a little from the brew basket, which leaves a mess on the counter every morning. The warming plate doesn’t seem to keep the coffee hot for very long either; within 30 minutes, it’s already lukewarm. For the price, I expected something much more reliable and better built. It looks nice on the counter, but overall, it just hasn’t lived up to the hype for me. Not the worst machine I’ve ever used, but definitely not worth the cost.

I bought the product about a month ago. The first machine worked fine for about two weeks and then on the coffee brew side started making a loud noise. I contacted Ninja and after diagnosing over the phone, they replaced my machine within a few days. Second machine has worked great. I am totally happy with how the machine brews coffee and also expresso in one machine.

So far so good! Makes great coffee fast. The espresso options are great.

Hubby bought this for me for Christmas in 2022 and it was great. Used both sides and almost all of the features with no issues. But then came year and half mark. It started flashing for no reason and couldn't stop it until you unplugged it. Called support and because it wasn't doing it during the video call, nothing they could do (they said). Then it started cutting off mid brew and the warming/hot plate wouldn't stay on for the set amount of time (4 hours and sometimes not even the 2 hours). At year two, can no longer program a timer for the brewing. I no longer use the espresso side because they changed the shape of the pods (Nespresso and store brand versions). Here it is almost 3 years since we purchased it and the coffee is no longer as hot as it used to be. I don't like my coffee piping hot when I drink it but I don't want it to go lukewarm or cold the moment I add a little creamer in it either. By some of the reviews I see I am not the only one going through this which is disappointing. My other Ninja products (Blender I have had for YEARS and an air fryer) are still functioning very well. At least some of y'all got offered "discounts" on your next purchase. I didn't even get that. This costs way too much to function at low quality. They need to take this off of the site and discontinue it.