My Canadian Tire

Help. From time to time you may have questions about canadiantire.ca or shopping in store. You'll find the answers here.

Benefits


Rate and review products online

Share your opinions and experiences about products you've purchased at Canadian Tire.

Ask questions about our products or answer other customers' questions

Get answers about products from other customers who have purchased them or share your insights about products that you've purchased.

Save time with our Express Checkout Service!

We can store your shipping and payment information so that you don't have to fill out the same forms every time you purchase Gift Cards online. It's like going through an express lane!

Track your Gift Card order!

"My Order History" lets you track your current orders and view your previous orders too.

Additional benefits

In the future, you can expect more services and features that have been customized to your interests! You'll also be among the first to know about special promotions, and you may receive customized offers. Watch for these and many more benefits for My Canadian Tire members!

Becoming a member

Joining is easy

Membership is free. To enrol as a member of My Canadian Tire, simply click on the new My CT Account link found in the top right of our site.

Under Not a Member section, click on SIGN UP NOW, fill in the registration form, and click on GO TO STEP 2.

Identify your preferences then choose REGISTER NOW or EXPRESS CHECKOUT if you would like to register your delivery and billing addresses to save time when you shop online.

Our commitment to your privacy

We believe that your personal and account information deserve protection. For details, please view our Privacy Policy.

eFLYER emails

eFLYER email benefits

  • Notice of weekly specials
  • Exclusive promotional offers
  • News of online and in store special events
  • Information on new products and services
  • Notification of contests

See sample email

Subscribing to eFLYER emails

To subscribe to the eFLYER email, simply click on the button found in the top navigation bar, then complete the registration form and click on 'SIGN ME UP'.

Unsubscribing to eFLYER emails

To unsubscribe from the eFLYER email, click on the Unsubscribe link found at the bottom of every email. This will take you to our Profile Centre, where you can unsubscribe or change your preferences or personal information.

Changing your customer preferences

Using the Sign In link found on the top right corner of our site, sign in using your user name and password. When your name appears in the top right corner, click on it and it will take you to our My Canadian Tire Account page. Click on the Edit my preferences link found under the Account Settings section. It will take you to the My Customer Information page where you can change your preferences. Once you have made changes, click the UPDATE PROFILE button found on the bottom right of the page.

Changing your password

To change your password, use the sign in link found on the top right corner of the page, then sign in using your user name. Then choose the Change my password link where you will be prompted to provide your user name and email address. We will send you a new temporary password that you can then change.